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Ergode BooksReviews 122

2.7
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Ergode Books Reviews Summary

Ergode Books has a rating of 2.7 stars from 122 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Ergode Books most frequently mention tracking number, customer service and post office. Ergode Books ranks 23rd among Books sites.

service
50
value
48
shipping
47
returns
38
quality
44
New York
1 review
0 helpful votes
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Negative Bupkis
March 7, 2024

Ordered an advanced Spanish course quite overpriced but wanted it. Was given a tracking number but from a NON USPS service. Tracking app could not find anything. I emailed them multiple times.their responses were vague which set off my alarm. Finally this morning I received email they're in contact with the shipper. A few minutes later I received a message on Amazon France they considered it lost in transit and were refunding the entire cost...so I'm unable to provide photos as it never arrived. I'm suspicious they never sent it in the first place. I don't trust nor respect them. Reading the many negative comments justifies my distrust.

Date of experience: March 7, 2024
Washington
1 review
2 helpful votes
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Bought an Ex library copy of Exiled from Earth. Any book I've purchased without a picture has included a dust jacket unless it specified otherwise. This one didn't, although at $11 in acceptable condition I assumed it would, and I would have just let it go but their email says to contact them if I'm unsatisfied in any way, so I did. That was pointless, as they simply quoted one of their ex-library descriptions, and did nothing else. That is what really irritates me enough to leave this review. On top of this, the email they sent after purchase says the book will ship in 24 hours. It took about a week to ship, not that it matters to me in itself but that's two examples of them just blatantly ignoring their own messaging.

Date of experience: March 28, 2023
India
2 reviews
0 helpful votes
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It's refreshing to receive a product that matches its description so accurately. The book was in very good condition, as promised. Ergodebooks takes great care in selecting and describing their inventory, and it shows. The pages were clean, the cover was intact, and there was no sign of wear or damage. This attention to detail and commitment to quality speaks volumes about their dedication to customer satisfaction.

Date of experience: June 8, 2024
New Jersey
2 reviews
0 helpful votes
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Great Item
June 5, 2024

The item I ordered exceeded my expectations in every way. It was exactly as described on the website, with no discrepancies whatsoever. The quality of the book was superb, showcasing Ergodebooks' commitment to providing only the best for their customers. The condition was pristine, and it felt like a brand-new book, even though it was listed as used. This level of accuracy and honesty in product descriptions is rare and highly appreciated.

Date of experience: June 5, 2024
Texas
2 reviews
0 helpful votes
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I ordered a book which was the atlas component of another book. A previous bookseller got confused and sent me the original book, not the atlas. Previously I had attempted to order the atlas through the inter library loan department of our library and they also received the original book, not the atlas. Consequently, I was very pleased that Ergode Books not only sent me the right book, but also provided excellent customer service. The book was in better shape than described.

Date of experience: October 24, 2023
Washington
1 review
0 helpful votes
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The book was completely detached from the cover. A receipt inside the book from the previous company Ergode bought the book from clearly stated this was an issue, but Ergode ignored this and sold the book without any mention of the issue with the cover

Date of experience: March 24, 2024
Alabama
1 review
2 helpful votes
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Can't Mail Your Book to the Correct Address
March 23, 2022

Recently, I ordered a classical history book from Ergode Books via ABEBooks. From the description, it was in very good condition and the price was reasonable. However, when they shipped the book, they sent it to a person over 50 miles away using an incorrect address. ABEBooks has been one of my 'go to' used book dealers for year, even before Amazon bought them. My address within the ABEBooks system is correct. I have been in the same home for 27 years, yet Ergode used some other address, perhaps from their own files - I don't know. Following the U.S. Postal Service's tracking system I watched as it went the wrong way. So, anyone doing business with them, I suggest you make a follow up call to them or message them on their FB page.

Date of experience: March 23, 2022
California
1 review
2 helpful votes
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Takes 12 hours or more to respond to all emails. Does not answer the phone or give factual information in phone calls. I paid for one book and was sent a different one. I've spent a week arguing with them to send me the correct one and they have been unhelpful and told me to just contact Amazon. Amazon can't help me because I didn't purchase from them.

Date of experience: June 17, 2022
Alaska
1 review
9 helpful votes
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Fraud!
May 11, 2019

Take your money and never send book, said post office must have lost it but will not provide a tracking number or evidence of sending the book, keeps saying im not providing the invoice # which i did, they are crooks. Don't buy from them

Date of experience: May 11, 2019
Mississippi
1 review
2 helpful votes
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Bad
August 26, 2022

Really bad company to deal with. My book didnt even ship from them. Some guys house in CA. Arrived poorly packed and damaged. Good luck getting a refund. You will get a run around.

Date of experience: August 26, 2022
California
1 review
10 helpful votes
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Horrible experience with this fraudulent company! Never received my book. Told me they didn't have a tracking number, then told me the book was lost in the mail. They couldn't process my refund due to "technical difficulties." Then I never heard from them again despite continued emails and calls (no one ever answers their phone). Unbelievable!

Date of experience: January 20, 2022
Virginia
1 review
2 helpful votes
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Very Good Experience
February 13, 2018

I ordered a textbook on a Wednesday morning and it was delivered the following Tuesday morning. Book was received in excellent condition. Customer service telephone number is answered by a person with a thick accent, which makes them difficult to understand, but overall, a very good experience. I definitely recommend.

Date of experience: February 13, 2018
Connecticut
2 reviews
4 helpful votes
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I ordered a used paperback book on music theory from Ergode Books. They offered the specific edition I wanted at a competitive price. Most of the other vendors I looked at only offered an older edition lacking the added content for which I was buying this book. The ordering process was as easy as expected, the book arrived on time and it appeared in almost perfect condition. There was a slight crease in the cover, which was perfectly acceptable at the price I paid. I will check out Ergode Books again next time I'm shopping for a book. (BTW, I have no relation to Ergode Books other than being a customer and I was not compensated for this review.)

Date of experience: May 10, 2022
Colorado
1 review
0 helpful votes
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Excellent service
January 19, 2023

I found the best deal on a used book I was looking for on Ergode Books. It arrived fast in the mail, and the condition of the book is even better than I expected; it looks brand new.

Date of experience: January 19, 2023
India
1 review
0 helpful votes
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Happy with the service
October 29, 2020

I was looking for on specific children's book on google for my kids, luckily i found this awesome website. Not only they have competitive prices but also they offer great discount plus free shipping. Damm, Happy with the service.
Purchased the book - Where The Wild Things Are written by Maurice Sendak. Got the book in Good condition. After reading the book, My kid loved it. Good Service.

Date of experience: October 29, 2020
Florida
1 review
0 helpful votes
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Excellent service
May 16, 2022

The site was easy to use, the price of the book was the better than all other sellers carrying the text required; the order was processed without any fuss, and delivery was prompt. Delivery through/by Amazon was also very convenient,

Date of experience: May 16, 2022
Australia
1 review
1 helpful vote
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I'm a repeat customer. Each time I've ordered, they have delivered the books to me on time or earlier than the ETA and I'm not even from the US. The books I received were as described and packaged with care. Would recommend them and purchase again. Thanks Ergodebooks.

Date of experience: October 12, 2019
West Virginia
4 reviews
7 helpful votes
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I was looking for a particular book
I was looking for a particular book. Found it on Ergodebooks.com. Used, very cheap. Free shipping as well. They delivered straight away, provided tracking number. & This book is Brand new. Excellent experience & I shall be buying from them again.

Date of experience: April 7, 2021
India
1 review
0 helpful votes
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A REAL Book Store!
October 19, 2020

Ergodbooks carries a ton of books including used book & new book inventory.
I bought a halloween kids book from this store last month end. They shipped it under 12 hours and it got delivered in one weeks. It was shipped from America, while I live in Northern Europe. They said the shipping might take 15 to 20 days - I am amazed about the speed under the conditions COVID pandemic puts them. The book arrived in good condition, I am very happy to be a customer of Ergodebooks. No disappointments!

Date of experience: October 18, 2020
India
3 reviews
1 helpful vote
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A Happy Customer!
February 14, 2022

The book is amazing as I ordered it a week prior to my cousin's birthday. Ergodebooks made sure that it arrives on time and their customer support team helped me with a discount coupon code which provided me extra 15% discount. A HAPPY CUSTOMER :)

Date of experience: February 14, 2022

About the Business

Ergodebooks.com: Online discount, offer in USA - Buy Action & Adventure, Arts, Films & Photography, Business, Economics & Law, Children's Books, Comics & Graphic Novels, Crafts, Hobbies & Home.