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eReplacementPartsReviews 4,467

3.2

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eReplacementParts Reviews Summary

eReplacementParts has a rating of 3.2 stars from 4,467 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with eReplacementParts most frequently mention customer service, timely manner and lawn mower. eReplacementParts ranks 2nd among Appliance Parts sites.

service
806
value
889
shipping
903
returns
261
quality
845
This company responds to reviews on average within 1 day

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Virginia
1 review
0 helpful votes
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Excellent Experience
October 21, 2020

I have 15 year old lawnmower that I bought at yard sale. Front drive wheels were shot. Just punched in the model number of mower and eReplacementParts showed me the correct wheel as well as telling me that it was not the same wheel as 15 years ago but that it would fit and work. Shipping was a bit pricey but the wheels arrived and went on without a trip to the hardware store.

Date of experience: October 21, 2020
New Jersey
1 review
0 helpful votes
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Very bad experience
October 21, 2020

Waited 4 months for a grill part, then the wrong part was sent-had to send it back. When I called to verify my model number, they said that was the correct part number from their database?
I called another company and they had the correct part number. EReplacement needs to clean up their database.
Very unpleasant experience.

Date of experience: October 21, 2020
South Carolina
1 review
0 helpful votes
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Easy and quick
October 21, 2020

I ordered the part for my mower and was expecting a huge delay due to covid but my part arrived within a few days. I will definitely use them again!

Date of experience: October 21, 2020
Texas
1 review
0 helpful votes
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After many months I cancelled my order. I am returning the parts you sent, because I found them elsewhere. Order #*******
Please refund $28.86
Thank you
Ed Koops

Date of experience: October 21, 2020
Washington
1 review
0 helpful votes
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Time
October 20, 2020

If we all only had the time to wait. I did receive my part but the wait time was more than a month. I ordered the part and thought it might come within a week or so but not the case.

Date of experience: October 20, 2020
Texas
1 review
0 helpful votes
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Great Sevice
October 20, 2020

Ordered parts fo an older model charcoal grill. Did not know if they would still be available. EReplacements came through. Parts arrived and fit perfectly.

Date of experience: October 20, 2020
Ohio
1 review
0 helpful votes
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Review
October 20, 2020

Never heard back from anyone. I called, E-mailed, and now have sent a second request. I finally received a RMA number but am not expecting anything great to happen.

Date of experience: October 20, 2020
Connecticut
1 review
0 helpful votes
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Spa motor and pump
October 20, 2020

Part was overpriced. Found same part elsewhere for 70% of the cost. Called 3 times and emailed twice when promised delivery did not arrive. Kept getting same tired story and a new two week delivery promise. Finally ordered another one from a different supplier and when I called to cancel the order it was miraculously shipped that afternoon. Waited over a month and a half while spa could not be used. I have purchased many items here in the past with good results but this left me with a sour taste.

Date of experience: October 20, 2020
Utah
1 review
0 helpful votes
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Great service!
October 20, 2020

I needed a lawn mower wheel. With the model number, it was easily found and available. Wayne was great and very helpful. I would highly recommend eReplacement.

Date of experience: October 20, 2020
Missouri
1 review
0 helpful votes
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Fixed!
October 20, 2020

Had the parts needed to get our Ridgid 700 back in business. Tools get fixed and back into the field quickly when you can get needed parts.

Date of experience: October 20, 2020
California
1 review
0 helpful votes
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I recently cracked and severely damaged the original's air filter and choke cover to my Shindaiwa M2510 string trimmer/multi-tool and was unable to find an OEM replacement part because ECHO who bought out Shindaiwa no longer carries the original $5 part. EReplacementParts was quite prompt and easy to do business with. The part purchased entailed replacing not just the cover but also a base part to accommodate a slightly larger cover and came with a multi-air filter. With taxes and delivery the cost came out to almost 9 times the $5 part... so yeah a little pricey... but to buy a new multi-tool was in the range of $400 to $600 so I chalk it up to my negligence in breaking the original cover. I would highly recommend this part nonetheless. Thanks to eReplacementParts my Shindaiwa is back to work.

Date of experience: October 20, 2020
Florida
1 review
0 helpful votes
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EReplacement parts has always had the parts I've needed at reasonable prices and quick delivery. Great service. Thank you eReplacementParts.

Date of experience: October 20, 2020
Colorado
1 review
0 helpful votes
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AWESOME!
October 20, 2020

Wonderful/patient Customer Service! Able to locate difficult to find parts. Easy returns. Highly recommend.

Date of experience: October 20, 2020
Connecticut
1 review
0 helpful votes
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Wrong Belt
October 20, 2020

I ordered the "long" drive belt for a lawn tractor and received the "short" belt. So I hit the hardware store and replaced both belts.

Date of experience: October 20, 2020
North Carolina
1 review
0 helpful votes
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Poor customer service
October 20, 2020

Part ordered 22 sept 20, part goes on back order, part in transit 20 oct 20... massive inconvenience waiting for this part... almost 30 Fk'in days!
No discounts given no compensation given

Date of experience: October 20, 2020
Puerto Rico
1 review
0 helpful votes
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Very good and fast.
October 20, 2020

The product arrived at the estimated time and in perfect condition. Thank you. Very pleased. We will continue to buy replacement parts here.

Date of experience: October 20, 2020
Kentucky
1 review
0 helpful votes
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Does not fit
October 20, 2020

Part does not fit my saw matched model number to the part still wrong part And I'll return information or phone number to get a hold of you to return the peace

Date of experience: October 20, 2020
Georgia
1 review
0 helpful votes
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Great service!
October 19, 2020

Bought a part that was hard to find for my compressor and eReplacementparts made it easy to find on their site. Plus it was affordable and shipping was just as quick as the other big sites. Thanks for the quality of service and speedy response!
Anthony P.

Date of experience: October 19, 2020
New York
1 review
0 helpful votes
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Dissappointed!
October 19, 2020

I ordered a part that didn't fit. When I went to the website to return it, my order number disappeared showing I never ordered. I also emailed 2 weeks ago and haven't had a response. Sadly, you can't reach ANYONE! Terrible customer service!

Date of experience: October 19, 2020
Kansas
1 review
0 helpful votes
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Fits Perfect
October 19, 2020

The bowl on our Cuisinart food processor developed a crack which made it hard to get the lid on and off while using the machine. We looked for a replacement bowl for some time till we found one on eReplacementParts. We ordered it and it arrived in a few days. We have made several batches of salsa with the new bowl and it works great. The associated parts work well with the new bowl and the lid is easy to get on and off.

Date of experience: October 19, 2020

From the business

Fix your equipment today - We offer repair parts, appliance parts, tool parts, diagrams, and repair advice for all major brands to make your repairs easy.


ereplacementparts.com
Midvale,, UT, United States
+398