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eReplacementPartsReviews 4,467

3.2

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eReplacementParts Reviews Summary

eReplacementParts has a rating of 3.2 stars from 4,467 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with eReplacementParts most frequently mention customer service, timely manner and lawn mower. eReplacementParts ranks 2nd among Appliance Parts sites.

service
806
value
889
shipping
903
returns
261
quality
845
This company responds to reviews on average within 1 day

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North Carolina
1 review
0 helpful votes
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Ordering was easy. Arrived exactly when it was supposed to. Awesome eshopping experience! Hope that I never need parts again but if I do I know where to go!

Date of experience: October 19, 2020
France
1 review
0 helpful votes
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Happy
October 19, 2020

Almost 15 days to receive parts. But all was sended a day after order. I think it's a swimming mode :).

I'll order next time I need parts.

Have a nice day.

Patrice

PS Do you hear my beautiful and cute french accent?

Date of experience: October 19, 2020
Mississippi
2 reviews
0 helpful votes
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Furnace filters
October 18, 2020

Arrived very quickly and was damage free. The order process was very easy and payment options were great

Date of experience: October 18, 2020
Alabama
1 review
0 helpful votes
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EReplacementParts is my go-to company to get parts for my appliances, power tools, etc. Most recently they managed to find a replacement shredder plate for an old food processor we have. Totally unavailable anywhere else. Their magnet is on my refrigerator for those emergency needs.

Date of experience: October 17, 2020
Oregon
2 reviews
0 helpful votes
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Parts That Fit
October 17, 2020

Needed a drive cable for my Craftsman mower, eReplacementParts had just what I needed. I read some reviews where folks indicated that it was a simple replacement. However, they may not have had an electric start model. Got it done. The cable routing is too close to the drive belt. As the drive belt wears (5 yrs) it can wear the the drive cable. I added a spacer which gives it about 1/4" more of space. If it breaks again I will move the drive cable mount hole over about 3/4" to give the drive belt a little more room. A word of CAUTION: when Turing your mower on it's side to work on it, make sure it is almost empty of gas
When you set it back on it's wheels let it set for several hours before attempting to start. You need to give the oil time to drain into the crankcase. I let mine set on the Charger over night. I have read where some folks have destroyed their engine by attempting to start it too soon because of oil filling the combustion cylinder.

Date of experience: October 17, 2020
Connecticut
1 review
0 helpful votes
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I did
October 19, 2020

I first. Ordered my part oct 17 when I did receive it it was damaged so I had to reorder repackage it take it to a fedax and as of oct 17 I still have not received it yet

Date of experience: October 17, 2020
California
1 review
0 helpful votes
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I have a Honda FG100 tiller. Love it. Has been a faithful gardening helper. I love being able to purchase fuel system replacement parts and other necessary parts. Runs like a champ and so satisfied with the service from sReplacementParts. Got what I needed, no surprises and best part... nothing to return because I ordered the wrong parts! Cant say enough good about using ERP!

Date of experience: October 16, 2020
Illinois
1 review
0 helpful votes
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Replacement trigger
October 16, 2020

Easy to follow website, with exact wiring diagrams for my hammer drill, exact right part, had it in 3 days!

Date of experience: October 16, 2020
Illinois
1 review
0 helpful votes
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Great service
October 16, 2020

Had my parts in 5 days. Always reliable and good online diagrams to insure I ordered the correct parts. Fast and efficient.

Date of experience: October 16, 2020
Ohio
1 review
0 helpful votes
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I never recieved item purchased and was emailed about item being refunded and never sent, yet to receive refund and no answers yet

Date of experience: October 16, 2020
Connecticut
1 review
0 helpful votes
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Went here to get parts for a gas trimmer that I could not find at other places. Have ordered here before... great service, quality parts that you can't always find at other places and quick shipping!

Date of experience: October 16, 2020
New Jersey
1 review
0 helpful votes
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Doesnt fit
October 16, 2020

Your ad listed the right part number, but it didnt fit the dustbuster model i have... admittedly it is an old one

Date of experience: October 16, 2020
Michigan
1 review
0 helpful votes
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ODD PART RESEARCH
October 16, 2020

A dipstick for a Kohler engine? Well I found it here. Delivery was earlier than expected. Service was perfect

Date of experience: October 16, 2020
Germany
2 reviews
0 helpful votes
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Express shipping
October 16, 2020

Website was easy to use. Found parts in less than 2 minutes. Prices fair. Where I'm disappointed is I paid for express shipping just to get email 20 minutes after I paid that because of covid they will ship whenever, yet no refund was given. I understand current circumstances but feel cheated. I would still use your company again. Thx

Date of experience: October 16, 2020
Florida
1 review
0 helpful votes
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I ordered two items and only one was received with no indication the other item is on back order. Basically it looks like the second item was not packed. Reached out to eReplacementParts via phone and get a message in summary that due to covid we are not available to answer the phone. I tried to email twice and still no response.
Be careful ordering multiple items. Seems quality control in the packing process is lacking.

Date of experience: October 16, 2020
Illinois
1 review
0 helpful votes
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Let it Snow!
October 16, 2020

Ordered Toro snow blower parts.
Ease of part selection with the expanded PDF views for your specific model. Easy to select part. Auto selection prepopulated the pricing ~ just added quantity.
Email notification of shipment and arrival within the dates stated.
Enjoyed the purchasing ~ now let it snow!

Date of experience: October 15, 2020
Texas
1 review
0 helpful votes
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Napoleon grill burner
October 16, 2020

Fast service. It was exactly what we needed. We got our grill up and going in no time. Cooks the best burgers in town!

Date of experience: October 15, 2020
Alabama
1 review
0 helpful votes
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Great customer service
October 15, 2020

Fast service and large selection of parts. Found what I needed and at a great price. Would buy from again and recommend to anyone else.

Date of experience: October 15, 2020
Virginia
1 review
0 helpful votes
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Great parts, shipping ok
October 15, 2020

The parts I got for my Honda lawn mower were great, but I wish the shipping didn't cost so much. Many other sites have free shipping. Only reason I bought here is because these were genuine parts.

Date of experience: October 15, 2020
Virginia
1 review
0 helpful votes
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The zipper on the new replacement bag for my iWorx leaf vacuum tore away on the first day I used it this week (October, 2020). The original bag that came with my leaf vacuum 6 years ago lasted 5 years before the zipper tore out. On close inspection, the problem appears to be very weak thread attaching the zipper to the bag, causing it to tear away easily. The new joint design that attaches the bag to the vacuum is an improvement over the old design, making it easier to attach and remove the bag for emptying.

Date of experience: October 15, 2020

From the business

Fix your equipment today - We offer repair parts, appliance parts, tool parts, diagrams, and repair advice for all major brands to make your repairs easy.


ereplacementparts.com
Midvale,, UT, United States
+398