eReplacementPartsReviews 4,467

First time customer, I ordered a part and realized shortly after that I no longer needed it. I sent an email immediately that night asking to return. I assumed you guys wouldn't see it til after the weekend, but it seems no-one saw it at all. I sent two and still no reply.

Waiting on product still from 10/06/2020 tracking # show it was delivered on 10/10/2020 never happened. Try to call nothing, emailed nothing. Need part badly.?

Great service... quick receive. Part worked great... no problem... would order again if i need a new part!

According to the website the part I ordered was correct. It would not fit my tool. I called and talked to customer service. They could not figure out why nor did they have a solution so I returned the part and ordered it directly from porter cable.

The product that you guys sent to me was exactly as stated on your site. So as far as i'm concern this was good business

My weed eater came apart and I wanted to make it great again, so I removed all the old parts and went to replacement parts website and ordered everything I needed to make the repairs thanks guys!

The product took ages to arrive. When it did, it was not tall enough to be useable with my coffeemaker. I thought I was specific.

Received parts that did not match requested/purchased part. Received product that did not match pictured product. When parts were returned with noted concerns, received no response from business on my concerns. Likewise, impossible to reach anyone via phone to discuss concerns. EReplacementParts has excellent business concept but poor business response to customer needs.

We have used eReplacementParts in the past. The last purchase was for vacuum bags for our 3 gallon Shop Vac. Although Shop Vac still makes a 3 gallon vacuum, it is almost impossible to find genuine vacuum bags. Thank you, eReplacementParts! The delivery time was fast, as well!

My replacement chain for lawn aerator was shipped on time but did not include master link needed to connect chain together. I had to buy from local business to complete repair.

Ordered 2 parts for a worm drive skilsaw. Received both parts and neither one was what i had ordered. The blade bolt, and blade washer were both not the standard washer and bolt found on every skilsaw i have ever owned for the last 40 years. The bolt was small, and washer not the one to fit. I have tried to click on return info to no avail.

Lost some parts for my saw through moves and loaning it, and was worried that I wouldn't be able to replace them. Price was kind of high (I live in Canada, and the exchange and shipping essentially doubled to tripled the cost of the part), but as the model is no longer available there weren't other options. I was happy to be able to keep my saw going (safely) rather than buy a whole new one.

I repair anything from a cordless drill to a 30k generator. I can always find the right parts at a fair price. I will say shipping has slowed with resent orders, but my parts did come through correctly.

These parts were factory replacement parts. They fit perfect and restored the tiller/ trimmer to preform like new again. Thank you for your parts and fast delivery.

Bob C
New Jersey

I never recive the parts I ordered over a month ago I end up buying another machine because I never received the parts o my money bad service

Can always find what I'm looking for wether its a fuel shut off for my generator or parts for my impact gun or my washer machine they have it all at a fare price

Over all a good experience. It would have been better to know what I was ordering had to come from the manufacturer to start. This issue delayed my order for several months.

This company is an excellent provider of replacement parts. I have dealt with ereplacementparts for years, and have always had a great experience. First, their huge database allows me to find the parts I need, and their prompt response with the correct part is spot on! This is a great company.

Please change you carrier from USPS... The part shipped on 10/13 and it's now 10/21 and the tracking information can't tell me where it is or when it will arrive. Now I'll have to rent a nail gun.