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eReplacementParts has a rating of 3.2 stars from 4,467 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with eReplacementParts most frequently mention customer service, timely manner and lawn mower. eReplacementParts ranks 2nd among Appliance Parts sites.
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This is the first time I have had a problem with this website. I received the package and it was not the product that I had ordered. This product didn't even match what was shown on the website. Not to mention that I had only ordered 4 parts and they send me 7 packs of the wrong product.
Great website for finding parts to older exercise equipment! Prices are reasonable and the product shipped quickly. Thanks again for always coming through for us!
I needed a retaining ring for my impact driver and couldn't find it anywhere online. They had one for only 3 dollars. The shipping made the total 10 dollars but it's whatever since a new impact is like 150 dollars.
Had to order a new gas cap for my Bolen's weedeater as every time I tipped to the side gas would run out because that little one way rubber flapper valve was breaking down causing a leak. Product arrived a lot faster than anticipated! +++... It was an exact match as well as a fit. Couldn't beat the price, overall experience A+. I've used eReplacementParts.com many times for hard to find items and they haven't let me down yet.
I have a geriatric DeWalt drill/driver/hammer drill whose motor burned (a real thrill to see smoke coming out of a battery- operated tool). I was VERY surprised to find any replacement motor: ereplacementparts had it. It fit perfectly; after some effort to reassemble the tool (quite the challenge getting all the recesses aligned with all the tabs) it works perfectly. Thanks!
Best website to find information about parts you are looking for. If they don't have it. At least they do have the part number so you can look it up at other sites
Great service - fast shipping. Replacement part worked great! Would use this website and product again.
Exactly what we were looking for. Fast shipping and good handling. No complaint. I would definitely buy again.
I was bummed when a part of my rear axle broke on my lawnmower. I found ereplacementparts.com from their youtube channel that had step by step instructions on how to replace the part I needed. So I watched it, went to their website and ordered the rear axle. It came relatively quick and I'm back up and running.
Part arrived timely and quality was as expected. Would order from here again. Sadly the review submission was less consumer friendly or they would have gotten 5 stars.
Ordered parts on 7/3. Ordered head caps for a weed eater. Parts came with someone elses part and order number printed on paper for a Makita sander. Sent 3 emails about problem. No response. Called got snotty cs agent. Asked for label to ship back as i was not paying for shipping to return the wrong part. Got none. She sent a return auth for the parts i was to receive but did not get. Told she would refund money but I had to pay again to get parts sent. So i did. She gave me a new order number. It never showed up on history in their website nor showed as being processed to send new parts. Called again cs agent this time was a man who was nice. Refund had never been requested which he said he would do. He said he would send label to return parts which after a while showed up. Will remain to be seen if correct parts show up in a week. Or if I receive my refund from them which I can call the bank and dispute and get my money back. But it is sad that cs from this company (the woman) was sad. The man was older sounding and nice. But all could have been done if they either answered their emails or did it right on first phone call. Hoping the parts are right this next time.
My good old weedeater needs parts every so often and this place makes it easy to order. I've used them four times over the years, always great service.
I have used this site for lawnmower & appliance and I find it one of the best. I shop parts frequently and this site is always on my search.
I love doing business with e replacements, sometimes the original equipment can't be had because of the manufacturers. I have enjoyed getting my parts fast and easy. Thanks for your work
After I ordered my parts which was very easy. I waited for them to arrive about a week later I received about email stating I was getting a refund and my parts had been returned. I never received the parts nor did I return them. It was something automatic that happened for whatever reason. I called customer service for help. They didn't know why the return happened but did help me order new parts.
Great replacement parts at very reasonable prices. Shipping was fast along with the correct parts for my Ryobi lawn mower.
Thank you eReplacementParts - you came through for me. Had been searching the web and even MAKITA's own site for a replacement lawn mower blade for my MAKITA battery powered mower. Not only did you have what I needed - the price was actually lower than I expected. Couldn't be happier with the part and how quickly you shipped it to me!
WELL DONE!
Received incorrect parts and sent Email to customer service, but they responded with -
We are experiencing very long response times
That was last month.
Best place to find parts for just about any Dewalt tool. So glad they had the part (spooI feeder) that I needed for my cordless string trimmer. And, they ship fast! Thank you eReplacementParts!
If there is a part to fix your tool, this is the place. Even brand new tool purchases are going to need replacement parts. Ive realized that simple belts, triggers, and bushings are sometimes only available for a few years and then become hard to replace. Now when I buy a new tool I buy some of the replacement parts and hold onto them. You know the saying, "they don't make things like they used to", well its true. Fix those old tools and keep them running. I kept this old Makita 18v impact going for like $4 with a set of bushings. Works great!
Answer: Seems to be scam. I ordered something and paid around $30'for overnight shipping. It's day 3 and still don't have it. Emailed them and got no resonse. Called them and was placed on hold for over 20 minutes. I finally hung up since it was clear they weren't going to resolve the issue. Stay away from them. Very unprofessional
Answer: Jacks Small Engine is a good source for small engine parts. Baileys Outdoor Power Equipment is where I get my chain saw parts.
Answer: I did receive the wrong part but the customer service promptly refunded my regular ground shipping fee and shipped it to me by 3 day ground on them. I just paid for the part. I did receive it as promised.
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