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eReplacementPartsReviews 4,467

3.2

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eReplacementParts Reviews Summary

eReplacementParts has a rating of 3.2 stars from 4,467 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with eReplacementParts most frequently mention customer service, timely manner and lawn mower. eReplacementParts ranks 2nd among Appliance Parts sites.

service
806
value
889
shipping
903
returns
261
quality
845
This company responds to reviews on average within 1 day

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California
1 review
0 helpful votes
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Good Service
July 2, 2021

I ordered a replacement part for my weed whacker. It arrived in about a week. It was the correct part and my weed whacker works again. Thank you.

Date of experience: July 2, 2021
Brazil
1 review
0 helpful votes
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Disapointment
July 1, 2021

Sirs,
I made this order on june 16th.
Since you send it, it is strolling around usps facilities. I made three claims to your customer sevice with no answer whatsoever.
I have a similar and bad experience with usps.
An order that happened the same and never was delivered to me.
My address is abroad. In Rio de Janeiro, Brasil.
I ask you to check if and when my order ******* will be delivered to me.
Thank you.
Regards,
Jose Valls

Date of experience: July 1, 2021
Utah
1 review
0 helpful votes
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EReplacement parts has a solid inventory of replacement parts for all sorts of household implements. We tried another source first. Our mistake. We are pleased with the efficiency and timeliness of our purchase and delivery.

Date of experience: June 30, 2021
Georgia
2 reviews
0 helpful votes
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Ordered parts took 2weeks for status update just to find out 1 part was backordered and wasn't gonna ship rest of order til it had been received but could not give me an E T A needless to say yall suck!

Date of experience: June 30, 2021
District of Columbia
1 review
0 helpful votes
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Needed a part for my 2003 White lawn tractor. Had the original part number but discovered that they have changed over the years. Customer service did a great job of finding what I needed. Would have give 5 stars but the shipping took 9 days.

Date of experience: June 30, 2021
Maryland
2 reviews
0 helpful votes
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Good value and great service. Be sure to call and use the telephone representatives to make sure you have your order correct. I thought I had the right parts from the website but I'm glad I called to make sure because I did not. Cynthia helped me very quickly with her knowledge of exactly what I needed and I was very impressed with her efficiency. My only recommendation would be for the customer to be warned if there is an out of stock part it will take time to order. I had the impression from what was written on the website that the shipment would go out the next day but it did not because my parts had to be special-ordered from the supplier.

Date of experience: June 30, 2021
California
1 review
0 helpful votes
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We had ordered the same parts from Amazon 3 weeks prior and hadn't received them yet (we really needed to get our lawn mowed before we got ticketed by the city) we decided to find the parts somewhere else and found e-Replacement Parts and received in about 3 business days! Thank you, thank you, thank you! We will use this company again for sure!

Date of experience: June 30, 2021
Florida
1 review
0 helpful votes
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I'm 70 years old and don't just throw things away when they stop working. I was very pleased to find all the parts I needed through eReplacementParts to repair my 15 year old brad nailer.

Date of experience: June 30, 2021
Kentucky
2 reviews
0 helpful votes
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Push Mower repair
June 30, 2021

Had to replace blade holder. Finding and ordering what I needed was quick and easy. Prices were fair and received my order a day sooner than expected. WIll order from here again if I ever need anything for my mower again.

Date of experience: June 30, 2021
Tennessee
1 review
0 helpful votes
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Great communicators
June 30, 2021

The part I needed was on back order. I was updated monthly and notified immediately when the part was on the way. Thanks for a nice job.

Date of experience: June 30, 2021
Michigan
1 review
0 helpful votes
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Just What I Ordered. Everything Was There And Also Fitted. No Problems Here. Fast Service Great Product.
Will Do Business Again.
Regards
David

Date of experience: June 30, 2021
Ohio
1 review
0 helpful votes
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Damaged product
June 29, 2021

Replacement glass stovetop. Website said they had 1 left but was contacted because they didn't. Asked them to cut me a discount on the $41something since it would take a couple of weeks in stead of 2 days, they didn't. Front corner was damaged so I had to paint it. It did have corner protectors on it?

Date of experience: June 29, 2021
New York
1 review
0 helpful votes
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I ordered replacement hinges for Coleman cooler-"metal hinges". I received plastic hinges so I called & spoke with customer service rep who issued an RMA-returned the original shipment. The second delivery came-again plastic hinges. The website shows "metal hinges, the video shows metal hinges"-but I received plastic twice. Very dissapointed, will never order again from this company-deceitful advertising that doesn't deliver what they show on website

Date of experience: June 29, 2021
Georgia
1 review
0 helpful votes
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I ordered the part and I received it within 3 days. That was super fast. The regulator was easy to assemble with the instructions they sent with the part. I will definitely use them again.

Date of experience: June 29, 2021
Washington
1 review
0 helpful votes
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The right part at maybe $2 more than what was on Amazon. I received the part in a couple of days. Amazon distributor would have been a one month wait!

Date of experience: June 28, 2021
Utah
1 review
0 helpful votes
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Old machine parts
June 28, 2021

Exactly the parts that I needed to repair my very old machine. So glad to have this company. Parts were delivered in the time promised.

Date of experience: June 28, 2021
New York
1 review
0 helpful votes
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Description and picture was 100% accurate, that was very important for this particular item. Price was good, shipping was excellent.

Date of experience: June 27, 2021
Michigan
1 review
0 helpful votes
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Ordered new Toro grass bag and side chute... both fitted with no problems.
Happy customer... will definitely use them again if I need to.

Date of experience: June 27, 2021
Arkansas
1 review
0 helpful votes
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I needed a quill drive replacement
Part & I ordered it & received it within time they said.
Excellent

Date of experience: June 26, 2021
Colorado
3 reviews
0 helpful votes
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The saved the day, again.
June 26, 2021

The hose on our Bissell Spot Bot had cracked. Naturally, it's one of those things that goes un-noticed until it's needed. Taped up the hose for a temporary fix, then went online to find a replacement part. EReplacement Parts was in the search list, had it in stock, had the best price and I had used them before. Placed my order and the part arrived, on time, several days later. It was simple to instal and works perfectly.
A Philips screwdriver and needle nose pliers was all it took.

Date of experience: June 26, 2021

From the business

Fix your equipment today - We offer repair parts, appliance parts, tool parts, diagrams, and repair advice for all major brands to make your repairs easy.


ereplacementparts.com
Midvale,, UT, United States
+398