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eReplacementParts has a rating of 3.2 stars from 4,467 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with eReplacementParts most frequently mention customer service, timely manner and lawn mower. eReplacementParts ranks 2nd among Appliance Parts sites.
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They sent me the completely wrong product and then expected me to sent it back WITH MY OWN MONEY AND TIME. Now they're ignoring all of my emails. This is a very scummy company, don't give them any business.
Very pleased. Will order from them again. Fast shipping. Would recommend them to anyone who is looking for parts
I called to get parts for a lawnmower and did not know what I needed. They were so helpful and fast to get me what I needed!
Received my part quickly, and it works great. It saved my canning season, receiving the part so quickly. It was easy to replace
EReplacement Parts had exactly what I needed to replace our worn out kitchen hand sprayer for our American Standard Fairbury faucet. It was nice to be able to replace just the sprayer instead of having to replace the entire faucet! The part was easy to find and order on their website and shipping was quick!
Dremel-like tool stopped turning, and this site provided the part I needed to repair it quickly and easily. The site also provided the how-to information so that I was confident I could do the repair myself without any fear of messing up. The part was reasonably priced, easy to order, and came on time as promised. Couldn't have been any better. Thanks!
When the throttle lever on our trimmer broke we were delighted to find this website. The part was correct and the delivery was prompt.
I was unsure of the website at first, but was pleasantly surprised how nice the experience was. The part came quickly. The price was right. The site was very easy to use. I would buy from them again. I purchased a Shimano Tiagra 50 WA replacement handle.
Super service, le site est claire et facile à consulter, plan en explosion pour trouver les pièces de remplacements. Très belle initiative pour ne pas jeter ce qui est brisée.
EReplacement parts had the best price for the part. Fast delivery and the part worked as described.
I have used ereplacement many times and have always had great success on many different occasions and several items from my lawn mower to my gas grill.
I was so glad that ereplacementparts.com had parts for my Bosch saw that I was way less angry at having dropped and broken it. I got everything that was damaged and had it in a few days.
Ordered a blade replacement for our Black & Decker cordless mower. It is exactly what was needed. It arrived quickly. Would use this site again.
I've been ordering from ereplacementparts.com for several years. Usually things go ok. When something is wrong, they fight tooth and nail and returns are nearly impossible. This time there is an auto-generated response "We're sorry, due to covid, blah, blah, blah... go to our website". Went to website. The website is set up so it will not recognize your order number and says to email for help, which tells you to go to the wesite. Cute. Then you have to challenge the charge with you credit card company, as I have had to do. Good luck if you use this company.
I would love to leave a review but as of today 7-21-21 I still am waiting for my part. I have notified USPS and they are telling me it's probably in a container and hasn't been empty yet. Only thing I would suggest is a better way to ship because USPS is not reliable!
Since I live way down in Mexico, I ordered replacement parts far in advance of my family visit to have delivered to California. Website listed shipping date and approximate arrival date. Because they did NOT ship within the time promised, the parts arrived a couple of days after I had flown back home. Now I have to pay to have them sent by family to a friend who will be traveling down here in the months ahead. Not at all happy. When the parts finally arrive, I hope they work right for my food processor.
Ordered a part for my Rigid mitre saw and was sent some plastic pieces for a Frigidaire refrigerator. Contacted them about it being the wrong part and got a refund.
This is the third time I've had issues with being sent the completely wrong item.
I ordered a gasket for the lawnmower. The process was easy and I received the part on time but the gasket quality was very poor. After I replaced it I had to reopen the engine to adjust the camshaft and found out multiple rips in the gasket. It didn't even last for one day. Now I have to get another gasket since this one is useless.
EReplacementParts has always been a reliable source for my lawn tractor tune-up parts! Purchased oil filters, spark plug, air filter, fuel filter. Etc.! A few items were back-ordered delaying receipt, but all items were reliably delivered. Thanks Gerry C.
We lost an important but very small piece for a discontinued tool. A helpful associate at a big box store recommended ereplacementparts. We found the part needed on the schematic on the site, ordered and received what we needed. Thank you!
Answer: Seems to be scam. I ordered something and paid around $30'for overnight shipping. It's day 3 and still don't have it. Emailed them and got no resonse. Called them and was placed on hold for over 20 minutes. I finally hung up since it was clear they weren't going to resolve the issue. Stay away from them. Very unprofessional
Answer: Jacks Small Engine is a good source for small engine parts. Baileys Outdoor Power Equipment is where I get my chain saw parts.
Answer: I did receive the wrong part but the customer service promptly refunded my regular ground shipping fee and shipped it to me by 3 day ground on them. I just paid for the part. I did receive it as promised.
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