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eReplacementPartsReviews 4,467

3.2

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eReplacementParts Reviews Summary

eReplacementParts has a rating of 3.2 stars from 4,467 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with eReplacementParts most frequently mention customer service, timely manner and lawn mower. eReplacementParts ranks 2nd among Appliance Parts sites.

service
806
value
889
shipping
903
returns
261
quality
845
This company responds to reviews on average within 1 day

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Maine
1 review
0 helpful votes
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Went to their website and easily searched for the make and model of my lawn tractor. Looked at the parts list for it and ordered the part that I needed. Check out with my credit card was simple and the parts arrived a few days later as was indicated.
This is not my first purchase from them, and the results have never varied.
I am a satisfied customer and will be back when parts are needed again.
Joe DiLorenzo

Date of experience: August 9, 2021
Georgia
2 reviews
0 helpful votes
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Perfect fit for my old Dewalt drill whose cord was pretty frayed and unsafe. About an hour's work and some soldring and my drill is like new. $23 cord instead of $100 for a new drill. Awesome!

Date of experience: August 9, 2021
Michigan
1 review
0 helpful votes
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Money Grabber
August 8, 2021

I returned product, untouched and unused, the day after I received it and my refund was a third of what I was charged. I will never refer this company to anyone.

Date of experience: August 8, 2021
Minnesota
2 reviews
3 helpful votes
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Quick accurate
August 8, 2021

Great diagrams to show what part I need. Quick shipping. Exactly what I needed. No problems. Thanks!

Date of experience: August 7, 2021
Maryland
1 review
0 helpful votes
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Scamming $#*!s
August 6, 2021

They are scamming $#*!s who will send you the wrong product, expect you to PAY to return it, and then ignore the rest of your emails. Terrible people

Date of experience: August 6, 2021
Georgia
1 review
0 helpful votes
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We ordered our parts and then we were told they were back ordered. A month later we were told the shipped but they only got as far as KS and have been there for over a week. I contacted the FED X company and they said they were in the delivery window the vendor requested and had no further information. I use FED X 5 days a week and this seems very odd. EReplacementParts got their money and we still do not have what we ordered. AND this site will not let me download my proof of purchase - tried several ways and files.

Date of experience: August 6, 2021
Texas
1 review
0 helpful votes
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Got what I ordered!
August 5, 2021

Only place I could find that had the part I needed. Which was a blade from a 1996 craftsman edger. Was on back order and took a little while to get, but they delivered when they said. Part was exactly as described and works great. Like having a brand new edger!

Date of experience: August 5, 2021
Indiana
1 review
0 helpful votes
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Works well
August 4, 2021

Needed a part for an obsolete Craftsman Mortising machine and although no replacement for my model was shown as available, I was able to use the great diagrams available on this site to find a Delta Mortising machine similar my machine using the same part. Purchased the Delta part, snapped it into place and I was back in business. The only difference is that the new part is probably better than the original.

Date of experience: August 4, 2021
California
1 review
0 helpful votes
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Two parts from my electric lawnmower went missing while mowing the lawn one day (a spring-loaded handle and locating pin somehow worked loose and disappeared). After searching ineffectually through the yard, I turned to the interweb to see if these could be located for purchase. The manufacturer's website was no help whatsoever, and then I found eReplacementParts.com, which actually had an exploded diagram of my lawnmower, and my missing parts in stock. Woo hoo! I placed the order, and then, as luck would have it, the next morning I found my missing parts after all. I called to see if I could cancel the order, but they were so damned efficient that they had already shipped the parts. Oh well, now I have spares. Good job.

Date of experience: August 4, 2021
Georgia
1 review
0 helpful votes
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Generator 240 volt outlet
August 4, 2021

Ereplacement parts are reliable and have genuine replacement parts at a great price and email confirmation for additional shipping security.

Date of experience: August 4, 2021
Texas
1 review
0 helpful votes
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Great service
August 2, 2021

I've been doing business with eReplacementParts.com for years and they have never failed to deliver! They always have the right part/s that I need and they are in my hands in a matter of a very few short days.

I highly recommend them. If you are a do it yourself guy and repair your own tools they will more than likely have exactly what you need without fail!

Date of experience: August 2, 2021
Georgia
1 review
0 helpful votes
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Right Price
August 2, 2021

ereplacementparts.com Always provides the right part at the right price with timely shipping. Highly recommended for all your related needs.

Date of experience: August 2, 2021
Washington
2 reviews
0 helpful votes
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Great Business
August 1, 2021

These people went beyond the usual to help me find what I needed, even to the point of saying where else I might find it. The parts were shipped to me promptly and fit my needs.

Date of experience: August 1, 2021
Missouri
1 review
0 helpful votes
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eReplacementparts.com made it so easy to order parts for my Ryobi orbital sander! Using the model number printed on the side of the sander, I looked it up on their website. They provided a VERY detailed exploded view of the sander (including tiny washers, looked EXACTLY like the sander as I took it apart) along with hyperlinks to each part. I had no idea what the names were for the parts I needed. But I did know what the parts looked like and where they were located on the machine. Brilliant idea having the detailed exploded diagram with hyperlinks! Very easy to locate parts needed and shipping was super fast. This will be my go-to site for future purchases of this type. No need to throw something away when it can be fixed. Thank you!

Date of experience: July 30, 2021
Texas
1 review
0 helpful votes
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Excellent service
July 31, 2021

I have purchased from this company a couple of times. The first time i bought some parts for my tile saw. When i received the order, the package had my name, BUT the contents and the invoice were directed to someone else. When i realized this, i immediately called and we're very helpful in getting me the correct parts. They worked quickly to get all my needs squared away. Due to this, i decided to order a part for my lawnmower a few weeks ago. They shipped my part quickly and everything was packaged well. Ereplacement parts is now my go to when i can't find those hard to find manufacturer parts

Date of experience: July 29, 2021
Israel
1 review
0 helpful votes
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Slow shipping
July 29, 2021

I could not believe how slow the delivery is. I placed an order on the 2nd of July and the shipping was only made on the 21st of July! Estimated time for delivery is about two months for the product to arrive in international delivery. It's unbelievable!

Date of experience: July 29, 2021
Florida
1 review
0 helpful votes
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I was able to return a wrong part quick and easy! This company paid for the returned item admitting it was their fault. Very honest company!

Date of experience: July 28, 2021
Indiana
1 review
0 helpful votes
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My Oster blender from 25+ years ago is still working well. Unfortunately the plastic container cracked. I had replaced the container maybe 13 years ago (when a piece of that container broke off), but the place I bought it from was no longer selling parts for my blender. I found that ereplacementparts.com was!

The purchasing process was easy and the part arrived quickly. It actually arrived in a box so small that I thought there was no way it contained the plastic container. But it did and I am happily able to continue to use my Oster blender. Thank you ereplacementparts.com! You saved me from having to throw out the entire blender and buy a new one.

Date of experience: July 28, 2021
Delaware
1 review
0 helpful votes
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Great Service
July 29, 2021

Parts are easy to find, easy to order and delivery is fast. Delivery costs are a bit excessive. Even includes instructions on installing.

Date of experience: July 28, 2021
Florida
2 reviews
0 helpful votes
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I ordered a part for my Penn fishing reel that was missing out of the brand new box, I ordered the part that cost $2.47 and shipping was over $5.00 (I understand the shipping charges) I received the part and the threads are defective. I am now asked to pay to return the defective part, so yes, I pay for a defective part to be shipped twice. Defective parts should be returned with no shipping charges and the previous shipping should be credited.

Date of experience: July 28, 2021

From the business

Fix your equipment today - We offer repair parts, appliance parts, tool parts, diagrams, and repair advice for all major brands to make your repairs easy.


ereplacementparts.com
Midvale,, UT, United States
+398