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eReplacementParts has a rating of 3.2 stars from 4,467 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with eReplacementParts most frequently mention customer service, timely manner and lawn mower. eReplacementParts ranks 2nd among Appliance Parts sites.
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PART # picture online matched, placed order, waited weeks, totally wrong thing arrived
Absolutely not what was ordered
Total waste
Hopefully a full refund?
The parts I needed for my grill I found on eReplacementParts.com. I received the auto generated email right away for confirmation of my order. A day later, I received another email stating my order was back ordered from the manufacturer. This was expected during Covid. I received two more unexpected emails within a couple weeks with status updates. These were great because they ensured me the parts were still coming. I finally got an email stating the part was in and will be shipped out. I received the parts the next day, even though I didn't choose one-day shipping. Excellent follow up and follow through by the company. I will recommend them and will save their website for future reference.
Ordered replacement parts for an older (10 year old) Husqvarna walk behind mower. Parts diagram got me to the corrects parts. When received the parts were of high quality with no substitutions. They worked great! Will order parts from eReplacementparts.com again in the future as needed.
I needed some repair parts for my portable grill. I did a google search and EReplacementparts.com was the only site that listed the needed parts. It did take about a month to get them, but when they weren't available anywhere else, I was happy to have this option. I got the parts and they were a perfect fit and I am now able to use my grill again. Thanks!
Shipping was a little lengthy but when it got here it was everything I ordered was in the shipment. Very good service.
Had no idea I could find this part and not only did they have it but they got it to me quick and at a great price.
Part was a perfect replacement. Delivery was prompt. Price was more than I wanted to pay, but in line with competition.
I ordered a replacement fuel tank, filter, and fuel line assembly for a leaf blower that hasn't run in at least 5 years. The parts were an exact fit, and in less than 10 minutes I had everything on and the blower was up and running. This was a fantastic experience, and I wouldn't hesitate to be a return customer as it doesn't get any easier than this. I used eReplacementparts.com a few years back for a similar project on a pressure washer and had a similar experience. Also, I feel that the price I paid for the parts was very reasonable.
I had to deal with 5 different customer representatives to achieve my business. From giving me the wrong part to order, to shipment that took double the time to received, then reordering with the right parts and getting an RMA # to return the wrong parts then getting the shipping label(given a wrong instruction). Finally the 5th representative helped me but it took him at least 45 minutes to get everything corrected( including putting me on hold several times)
Everything I search for, eReplacementParts.com seems to have it. The part fit perfectly, and didn't take long to receive it.
Thank you
Parts for my Charbroil grill were excellent. They were an exact match ( parts fit perfectly, predrilled holes were in correct location, etc).
I have used eReplacementParts several times to get parts for power tools I have purchased at yard sales. Each time the schematic has helped identify the correct part. The service has always been good. Shipping takes place promptly. I recommend eReplacementParts to help you find what you need.
Very pleased I found the parts needed to fix some electrical tools, that saved me money by repairing them instead of buying new ones. OEM parts are of unbeatable quality and eReplacementparts have them. My purchase experience was so good, the shopping process was very simple, and the delivery time also as expected. I am very happy now with my tools repaired and ready to continue doing the job they do.
I ordered this parts from another site and they weren't compatible. EReplacement has an actual diagram of the armature I needed which in my case is a 716 dewalt shop saw its a reasonable price and parts fit perfectly. I have several shop saws but was able to get this one running like new at a very affordable price.
I ordered two items and was told they would be delivered in about three weeks. After three weeks, I was told one of the items was back-ordered and they could have shipped the other. After telling them to cancel the back-ordered item and ship the one available, I received the available item and it was not the correct item. I actually found both items at another source which were both less expensive and readily available. I did receive a refund for the canceled item. I did not return or ask for credit for the incorrect item.
This purchase was the correct part, fit perfectly and the delivery was right on time. Will be using these services again.
EReplacementParts was contacted for some parts needed on my old BBQ setup. They had the parts needed for my model and delivered them quickly after I placed my order. The parts fit great on my BBQ, I almost feel like I have a brand new unit now.
When we were unable to find a replacement part for our grill, eReplacement had it. We were beyond estatic to find it! Came just in time for our camping trip and was reasonably priced. Will definitely use them again for all our replacement parts
I use this site to locate parts found on many items sold by sears. Great place for small engine parts or part numbers to search elsewhere if they are discontinued here.
Answer: Seems to be scam. I ordered something and paid around $30'for overnight shipping. It's day 3 and still don't have it. Emailed them and got no resonse. Called them and was placed on hold for over 20 minutes. I finally hung up since it was clear they weren't going to resolve the issue. Stay away from them. Very unprofessional
Answer: Jacks Small Engine is a good source for small engine parts. Baileys Outdoor Power Equipment is where I get my chain saw parts.
Answer: I did receive the wrong part but the customer service promptly refunded my regular ground shipping fee and shipped it to me by 3 day ground on them. I just paid for the part. I did receive it as promised.
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