business logo of eReplacementParts

eReplacementParts

How would you rate eReplacementParts?
grey star
grey star
grey star
grey star
grey star
Connecticut
1 review
0 helpful votes
Follow Steven M.
Unfollow Steven M.
Send Message
Share Review
Report Review

Makita Parts
December 27, 2019

I own an older Makita grinder which has been a very excellent tool and there is nothing else out there in the market like it. When it broke I would have gladly gone out and replaced it with a new one... but Makita no longer offers it! Thanks to eReplacementParts I was easily able to find the necessary parts to put this tool back in service at a reasonable cost. The parts were exactly the same as the originals and I had them in a very acceptable 2 or 3 days after placing my order.

Steve Mason

Date of experience: December 26, 2019
Natalie D. eReplacementParts Rep
over a year old

Hello Steven, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.

Mexico
1 review
0 helpful votes
Follow Cherie V.
Unfollow Cherie V.
Send Message
Share Review
Report Review

Didn't meet promise
July 21, 2021

Since I live way down in Mexico, I ordered replacement parts far in advance of my family visit to have delivered to California. Website listed shipping date and approximate arrival date. Because they did NOT ship within the time promised, the parts arrived a couple of days after I had flown back home. Now I have to pay to have them sent by family to a friend who will be traveling down here in the months ahead. Not at all happy. When the parts finally arrive, I hope they work right for my food processor.

Date of experience: July 21, 2021
Missouri
1 review
0 helpful votes
Follow First T.
Unfollow First T.
Send Message
Share Review
Report Review

Order took way to long. We were getting ready to charge the amount back on our credit card. Called several times to see if they had the order and why it was no shipped.

Date of experience: June 20, 2024
Natalie D. eReplacementParts Rep
11 months ago

Thank you for your review. We appreciate your feedback. We're sorry to hear about your experience and would be happy to investigate this for you if you can send us a private e-mail with your order information.

Massachusetts
1 review
0 helpful votes
Follow Paul T.
Unfollow Paul T.
Send Message
Share Review
Report Review

Deck lifter
April 13, 2022

Ordered parts and their was a problem with finding one of them so we decided to eliminate that part and refunded the cost and I received the parts shortly after just in time for mowing season great job

Date of experience: April 13, 2022
Maryland
2 reviews
0 helpful votes
Follow Linda M.
Unfollow Linda M.
Send Message
Share Review
Report Review

I have a 15 year old Power Wheel Jeep that had been outgrown by its original owner (my grandson-now 18). I cleaned it up and purchased a new battery two years ago and my two granddaughters used it regularly. Unfortunately the last time out the gear shift broke off in their hand and they were devastated. I promised to do my best to fix it but didn't have much hope. On a whim I googled it and found a replacement part at a reasonable price and it was shipped directly to me within a week or so. I put in the new part and it works great!

Date of experience: May 5, 2020
Indiana
1 review
0 helpful votes
Follow Joseph D.
Unfollow Joseph D.
Send Message
Share Review
Report Review

Repair and replace
June 25, 2020

I have to say I am enthusiastic about this site. For one who rather keep and old appliance going to get full usage rather than buying new; what you offer is great... parts that you can't find anymore you have got em! Your my first stop when im looking for what I am in need of. Thanks guys awesome job!

Date of experience: June 25, 2020
Colorado
3 reviews
0 helpful votes
Follow Carl H.
Unfollow Carl H.
Send Message
Share Review
Report Review

The saved the day, again.
June 26, 2021

The hose on our Bissell Spot Bot had cracked. Naturally, it's one of those things that goes un-noticed until it's needed. Taped up the hose for a temporary fix, then went online to find a replacement part. EReplacement Parts was in the search list, had it in stock, had the best price and I had used them before. Placed my order and the part arrived, on time, several days later. It was simple to instal and works perfectly.
A Philips screwdriver and needle nose pliers was all it took.

Date of experience: June 26, 2021
Washington
1 review
0 helpful votes
Follow Ellen D.
Unfollow Ellen D.
Send Message
Share Review
Report Review

All Good
June 4, 2020

I love this place. I have repaired so much with their help. They are prompt and I have always received my stuff accurately. One switch that was defective was replaced pronto, no shipping. Been shopping here for years, and will continue. The exploded drawings are very helpful with part numbers.

Date of experience: June 4, 2020
Washington
1 review
0 helpful votes
Follow Marte C.
Unfollow Marte C.
Send Message
Share Review
Report Review

The first representative spent close to an hour trying to figure out which parts I needed for a 20-year-old lawn mower motor. The schematics were not a lot of help.
Unfortunately, when the parts arrived, one was wrong. So I called and explained my problem. The agent said there was only one other part that could be it (an oil seal - about 1 1/4" in diameter). She then refunded the wrong one before charging me for the right one - and did not charge postage. This was a lot of effort and expense for a purchase that in total amounted to less than $40.
Yes, I would recommend this company!

Date of experience: March 17, 2024
Natalie D. eReplacementParts Rep
over a year old

Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.

California
2 reviews
0 helpful votes
Follow Cynthia F.
Unfollow Cynthia F.
Send Message
Share Review
Report Review

Table saw switch
April 5, 2020

Switch arrived on time. Thanks. Oh... I don't really have a 100 characters to say about something they made effortless for us. They found the right switch, provided instructions on its installation, sent it to our mailbox and we put it in. It was that simple.

Date of experience: April 5, 2020
Washington
1 review
0 helpful votes
Follow Richard H.
Unfollow Richard H.
Send Message
Share Review
Report Review

Excellent service
May 30, 2020

All the parts I've ordered have shipped fast and arrived promptly. This is of course due to USPS but eReplacementParts played a part. With the pandemic on it's nice to still get what you need when you need it. Cheers And thanks.

Date of experience: May 29, 2020
Florida
3 reviews
0 helpful votes
Follow Christophe F.
Unfollow Christophe F.
Send Message
Share Review
Report Review

For those REALY hard to find appliance parts
March 5, 2023

EReplacementParts is my goto site for parts diagrams and available parts for obsolete appliances for around the home. I recently had an issue with an over 10 year old pressure washer, and hate just throwing away items to the garbage dump, so decided to try to repair it. EReplacementParts had two versions of the part that I needed one was $55 and the other was $10... I took the gamble and bought the $10 version...and it was exactly what I needed. Shipping is always pretty fast and they send email with tracking numbers.

Thank you for being around ERepalcementParts

Date of experience: March 3, 2023
Illinois
1 review
0 helpful votes
Follow Brian J.
Unfollow Brian J.
Send Message
Share Review
Report Review

Needed a new wheel adjustment handle for my mower. Part showed up in a day, which was obviously great. But when I took it out of the box, it looked scraped up and used and was missing the plastic cover at the top. Not a huge deal, but this is a thin piece of somewhat rough and sharp metal that I have to grab to adjust wheel height. Really needs to have that protector over it. Emailed customer service over a week ago with no response whatsoever at this point.

Date of experience: May 29, 2021
Ohio
1 review
1 helpful vote
Follow Micah G.
Unfollow Micah G.
Send Message
Share Review
Report Review

Toro carburetor
September 18, 2020

Horrible first experience with this company! I payed $10 for 4-5shipping got it around a month and half later. Meanwhile I had to barrow a mower every week till the part came in, and when it did the box was beat up.

Date of experience: September 18, 2020
Texas
1 review
0 helpful votes
Follow Elmar J.
Unfollow Elmar J.
Send Message
Share Review
Report Review

Perfect wheels
May 7, 2020

Ordered these wheels for my approximately 10-year old mower because original tires had gotten nearly bald, and were slipping. Wheels are a perfect match, and were very easy to install. Now the mower runs better due to much improved friction, and looks almost new again... ;)

Date of experience: May 5, 2020
Oklahoma
1 review
0 helpful votes
Follow Richard C.
Unfollow Richard C.
Send Message
Share Review
Report Review

Not happy
June 16, 2020

I ordered a part for a mower and paid a lot of money to have it shipped overnight. I received it 4 days later. I have tried to call the company about getting the invoice corrected but they are not taking any calls. This is not acceptable customer service.

Date of experience: June 16, 2020
Massachusetts
1 review
0 helpful votes
Follow Joel R.
Unfollow Joel R.
Send Message
Share Review
Report Review

I would have had to spend a lot of money to get my Milwaukee electric ratchet fixed until I discovered your website. The part was extremely cheap and the same quality as the original. It also arrived way faster than I thought.

Date of experience: January 5, 2020
Natalie D. eReplacementParts Rep
over a year old

Hello Joel, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.

Texas
1 review
0 helpful votes
Follow David S.
Unfollow David S.
Send Message
Share Review
Report Review

Quality parts on time
August 20, 2021

Ordered replacement parts for an older (10 year old) Husqvarna walk behind mower. Parts diagram got me to the corrects parts. When received the parts were of high quality with no substitutions. They worked great! Will order parts from eReplacementparts.com again in the future as needed.

Date of experience: August 20, 2021
Illinois
1 review
0 helpful votes
Follow Lisa S.
Unfollow Lisa S.
Send Message
Share Review
Report Review

Seal & plug
April 19, 2020

Over 30 years ago, I bought an old, used pressure cooker from a swap meet. Over time, the seal just wouldn't seal. I looked up the part and found it from this site. It was a perfect fit! It also came with a plug, so I replaced that as well. When I ordered it, I received an email of purchase, then another that it was mailed. Within 3 days, I had everything I needed to cook again! My neighbor was the most excited because I could cook him some beans again! It fits perfectly!

Date of experience: April 18, 2020
New Jersey
1 review
0 helpful votes
Follow robin r.
Unfollow robin r.
Send Message
Share Review
Report Review

Fast and easy
March 29, 2020

My ancient upright vac needed a new belt. I gave it a shot to find one. Your site came up, my part was there, and even simple instructions! It cost more for shipping than the part, but at least my vac got its life back! Thanks!

Date of experience: March 28, 2020

Overview

eReplacementParts has a rating of 2.9 stars from 4,468 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with eReplacementParts most frequently mention credit card, next day and wrong size. eReplacementParts ranks 1st among Appliance sites.

service
805
value
888
shipping
902
returns
260
quality
844
This company responds to reviews on average within 1 day
+398