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eReplacementPartsReviews 4,467

3.2

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eReplacementParts Reviews Summary

eReplacementParts has a rating of 3.2 stars from 4,467 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with eReplacementParts most frequently mention customer service, timely manner and lawn mower. eReplacementParts ranks 2nd among Appliance Parts sites.

service
806
value
889
shipping
903
returns
261
quality
845
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Texas
1 review
0 helpful votes
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Wrong parts!
May 22, 2023

######################. Received the wrong parts for my DCD995 Type 1 DeWalt drill. Very disappointed!

Date of experience: May 22, 2023
Ohio
1 review
0 helpful votes
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Web site has exploded drawings with parts list.
Found exactly what I needed
Fair price
Quick delivery
Thank!

Date of experience: May 20, 2023
Washington
1 review
0 helpful votes
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Fastest shipping
May 21, 2023

I order replacement parts for workout equipment from eReplacementParts. They always have super reasonable prices and the fastest shipping. I will absolutely continue to order from them!

Date of experience: May 20, 2023
Illinois
4 reviews
2 helpful votes
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Great company! I have a 20 year old craftsman lawn tractor that sears hardly ever has parts for, but not a problem for Ereplacement parts. Not only do they have parts for my mower but they ship extremely fast...i live in Illinois and they ship from utah...ive gotten my orders within 3 days both times ive shopped with them...5 stars i recommend!

Date of experience: May 20, 2023
Illinois
1 review
0 helpful votes
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Spot on!
May 21, 2023

I recently ordered replacement parts for my 20+ year old Ryobi string trimmer and everything fit perfectly. This saved me alot of money since I didn't have to purchase a new trimmer.
The promptness of processing my order, email communications and shipping it out was excellent. A++

Date of experience: May 19, 2023
Missouri
1 review
0 helpful votes
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Just stick with a site you can trust.
May 18, 2023

After trying another tool parts site in an attempt to save $5 I found out the other site was known for being completely unreliable. This resulted in my tool being out of commission for 2 1/2 weeks longer than necessary. After I returned to eReplacementparts it shipped the day I ordered.

Date of experience: May 18, 2023
Illinois
1 review
0 helpful votes
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They have it... If They don't They find it!
May 18, 2023

Love this place! Even on rare parts, they keep you posted even if it takes them a bit to get them. Never let me down yet! Highly recommend

Date of experience: May 18, 2023
Iowa
1 review
0 helpful votes
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Good resource
May 18, 2023

E- replacement parts is a good place to find small engine parts. It is extremely helpful if you have the model number to the machine you are working on. Sometimes cross referencing the manufacturers website is necessary to determine which part you should buy.

Date of experience: May 18, 2023
Massachusetts
2 reviews
0 helpful votes
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I have been a customer several previous times and find they have always met or surpassed my expectations!

Date of experience: May 16, 2023
Michigan
1 review
0 helpful votes
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Helpful clerk, however, sent wrong part to me.
My needed part was discontinued as I later learned!

Easy refund.

Date of experience: May 16, 2023
Montana
1 review
0 helpful votes
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After a fruitful conversation with a representative I concluded that it would be better to return a part and see if there was some way to actually make the needed part myself.In the meantime I decided to replace the drill press I was trying to fix by ordering a new press.Trying to replace my broken part with a similar part from a new model parts list did not work forcing me to return the ordered part.The company issued me a return label and credited my with the price of this part.

Date of experience: May 16, 2023
Texas
1 review
0 helpful votes
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Just a great place to get what you need when you need it. They know their parts. They let you know if it's the part you need for sure.

Date of experience: May 16, 2023
Oklahoma
1 review
0 helpful votes
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Perfect fix
May 15, 2023

The parts took a few weeks to get here but I got them and they were perfect. Looked like the exact pieces I was missing the fit was on point.

Date of experience: May 15, 2023
Illinois
1 review
0 helpful votes
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No response
May 15, 2023

Purchased a chopper lid, but it was the wrong size. Sent an email to ask for help, received a confirmation, but no response.

Date of experience: May 15, 2023
Colorado
1 review
2 helpful votes
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I'm actually amazed that they invited me to review, which only proves that they pay ZERO attention to their "customer service" email account.
I ordered a replacement lawn mower blade. They sent me an empty box. I emailed their "customer service" account twice over an 8 day period (because you CANNOT call customer service. Oh sure, they have a telephone number, which is auto answered and runs you through a bunch of menu options, but when you get to the end, the recorded voice tells you that they are too busy to answer the phone!), but received NO response. Ultimately was forced to dispute the transaction with my credit card company. Just terrible. Don't waste your time and energy.

Date of experience: May 15, 2023
Texas
1 review
0 helpful votes
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Great service!
May 14, 2023

I found everything I need! Great service, parts fits perfectly definitely i will buying again. Thanks

Date of experience: May 13, 2023
Oregon
1 review
0 helpful votes
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I ordered an air cleaner cover for a Honda lawn mower. I remained skeptical that with so many different models of Honda mowers out there, that an exact fitting replacement part would be sent my way. Plus the model number (MN) on the mower did not exactly match your list of choices. My MN was off from your best fit MN by two extra digits. But indeed a huge smile creased my face when I installed this new air cleaner cover and found it fit perfectly. Oh and plus, plus, this part arrived by regular USPS mail in record time. Thanks a bunch, ereplacement parts!

Date of experience: May 12, 2023
California
2 reviews
1 helpful vote
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I found everything I need for replacement parts for my lawnmower and also so it's nice that there's videos that show you how to install as well. Perfect for this lady..

Date of experience: May 10, 2023
Minnesota
1 review
0 helpful votes
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The handle on my fishing reel broke and they had the exact replacement. Looked all over and only this place had it. Price was reasonable. It came fast and on time and, most importantly, it worked perfectly! Great way to save money instead of buying a whole new reel.

Date of experience: May 9, 2023
Florida
1 review
0 helpful votes
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Missing Order
May 9, 2023

I contacted customer service to let them know about the missing order and the agent that attended the call didn't hesitate to resubmit it. I got the items reordered in the estimated period. Excellent service.

Date of experience: May 9, 2023

From the business

Fix your equipment today - We offer repair parts, appliance parts, tool parts, diagrams, and repair advice for all major brands to make your repairs easy.


ereplacementparts.com
Midvale,, UT, United States
+398