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eReplacementPartsReviews 4,467

3.2

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eReplacementParts Reviews Summary

eReplacementParts has a rating of 3.2 stars from 4,467 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with eReplacementParts most frequently mention customer service, timely manner and lawn mower. eReplacementParts ranks 2nd among Appliance Parts sites.

service
806
value
889
shipping
903
returns
261
quality
845
This company responds to reviews on average within 1 day

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California
1 review
0 helpful votes
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Always have parts I need
September 24, 2020

Emplacements was only place I could find filters for my Tanaka weedeAter. Great service great site great prices

Date of experience: September 23, 2020
Oregon
1 review
0 helpful votes
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I was sent the wrong part. I have the confirmation email stating the correct part that I ordered. I ordered a lid for the bowl for our food processor. I was sent the bowl - not the lid. So I tried to call the customer service number and was told that they are not helping people over the phone. So I sent an email to the address listed on their website describing the problem and it has been over a week and no response. I understand that covid 19 has restricted response times but they took my money pretty fast and are not providing any support. I work in retail as a manager of a large store and we too are affected by this pandemic. We do however, provide support and respond to customer issues in a very timely manner.
I am an very unhappy customer.

Date of experience: September 23, 2020
Iowa
1 review
0 helpful votes
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It works!
September 24, 2020

Although ir took a while to get here, it was easy to install and works fine. The website warned about COVID-related delays, so we were not surprised.

Date of experience: September 23, 2020
Idaho
3 reviews
0 helpful votes
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This company always seems to have the parts I need. I have found that it is difficult to find some parts, especially for older equipment. EReplacement is an excellent place to shop for those hard to find parts.

Date of experience: September 23, 2020
Idaho
1 review
0 helpful votes
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Flawless order went well. Thankyou for the fast result to the part i needed. Worked just fine on the compressor i repaired

Date of experience: September 23, 2020
Indiana
1 review
0 helpful votes
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Excellent Service
September 23, 2020

I broke the blade clamp on my Milwaukee Sawzall and within a few days of placing my order I was back in business. The price was a lot lower than even Amazon's price.

Date of experience: September 23, 2020
Ohio
2 reviews
0 helpful votes
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Parts worked we;; but...
September 23, 2020

I ordered a cable for my tractor. The cable worked fine, but I paid extra for expedited shipping. After paying extra to receive the part sooner, I received an email that said due to high volume my order would be delayed. I emailed the company about a refund on extra shipping charges but heard nothing back from them

Date of experience: September 23, 2020
Texas
1 review
0 helpful votes
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Fit perfect!
September 23, 2020

Received part in reasonable time. Easy to install and works better than the 'Old' style! I highly recommend this company! LMM

Date of experience: September 23, 2020
Texas
1 review
0 helpful votes
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I have purchased parts for my Snapper lawn mower and Husqvarna weed trimmer. Both parts were shipped quick and you can't find a better price. These parts I could not find locally, the shops here told me the parts were not available.

Date of experience: September 23, 2020
Georgia
1 review
0 helpful votes
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Tanaka Weed Eater
September 23, 2020

I was very happy to get replacement parts for my weed eater. Fixed my gas leak problem.
Great results!

Date of experience: September 23, 2020
Kansas
1 review
0 helpful votes
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Right Part, Right Fit
September 23, 2020

Got the exact part I was looking for to fix my problem. I was relieved to easily pick out the right part from an online manual and have it sent to my door.

Date of experience: September 23, 2020
Louisiana
1 review
0 helpful votes
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Not received
September 22, 2020

I have not received my parts and the sender is not responding. I'd like to provide you with the review you desire but, without the order, that is not possible.

Date of experience: September 22, 2020
North Carolina
1 review
0 helpful votes
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Happy Customer
September 22, 2020

I can find the parts I need and the are priced fairly. Quick shipping I will be buying from them again

Date of experience: September 22, 2020
Florida
1 review
0 helpful votes
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Pully assembly
September 22, 2020

Pully assembly was a perfect fit. No issues and works great... same me a lot of time trying to put that spring back..

Date of experience: September 22, 2020
Ohio
1 review
0 helpful votes
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Happy with my items!
September 22, 2020

I ordered first a part for my tea pitcher and then a scoop for getting ice out of ice maker. Customer service was very helpful on both these orders! It did take alittle while but was worth it! Will be ordering again if I need anything else. Thank you!

Date of experience: September 22, 2020
Maryland
2 reviews
0 helpful votes
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Wrong part
September 22, 2020

I ordered a replacement part (tire) for a Jet bandsaw. Although the part number was correct according to my owners manual, it did not fit. After calling the manufacturer, I determined that is was actually a part for a larger bandsaw, so I initiated a return. I was unable to talk to customer service because they say they are unable to provide that service because of COVID 19. I received a return authorization on-line and returned the item using an no-line label. I have been unable to verify the status. This is unfortunate because I previously ordered parts for a string trimmer with no problems.

Date of experience: September 22, 2020
Texas
1 review
0 helpful votes
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Greatest site
September 22, 2020

My husband is a master carpenter and has a number of tools that we need parts for. I always find everything I need on this site above and beyond any other site I have found. This is my go to site always.

Date of experience: September 22, 2020
Iowa
1 review
0 helpful votes
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Only Show in Town
September 22, 2020

Can't find parts for Craftsman riding lawn mower anywhere else. Did have to wait 7-10 days for parts.

Date of experience: September 22, 2020
Tennessee
1 review
0 helpful votes
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Wait forever
September 22, 2020

Back in March I ordered and promptly in September my parts arrived. Wait forever. Incredibly slow. Only game in town.

Date of experience: September 22, 2020
Illinois
1 review
0 helpful votes
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Great Service
September 22, 2020

Received part in a timely manner and was the correct part we needed. Would recommend to anyone needing parts.

Date of experience: September 22, 2020

From the business

Fix your equipment today - We offer repair parts, appliance parts, tool parts, diagrams, and repair advice for all major brands to make your repairs easy.


ereplacementparts.com
Midvale,, UT, United States
+398