On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
eReplacementParts Reviews Summary
eReplacementParts has a rating of 3.2 stars from 4,467 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with eReplacementParts most frequently mention customer service, timely manner and lawn mower. eReplacementParts ranks 2nd among Appliance Parts sites.
We monitor reviews for authenticity
Ordered a board for my Samaung fridge. It was as described and worked. Cant ask for more than that!
The right part, the right price, on time delivery. I wonder if that is written on the wall! I felt like it was one person in a hardware, running to the back to get what I need. The part could not be found anywhere else( discontinued). Did they raise the part. No and no and no.
I order this part Whirpool oven Motorized Latch order number is *******. The part is different from the website. I am trying to return it, but I cannot. When I call, an automated voice tells me due do COVID-19 we cannot take calls at this time. Please use the website to return or cancel orders. Well, I follow the instructions and I get a message to contact us, gives me a number and/or email. Since calling did not work I email. I get an email thanking me for reaching out. Still no way to return the wrong part!
Ordered three replacement parts for pressure washer. Three parts in separate packages arrived, one package was empty.
Called support and received new package in a few days. Great support.
Ordered two spindles, two blades and all bolts and washers need for them. FedEx claimes they delivered while I was home but never Ed received the parts. Tried calling fedex and their answering computer would only verify that their system showed package delivered. Order number is *******, and fedex Tracking number: **************974. While I have had great service and fast shipping in the past I would recommend not using fedex in the future. Now I have no parts and no satisfaction from fedex, and I'm going to have to buy these items again either taking another chance here or trying to find them locally.
It took them four times to send the right belt. I put nearly 100 miles and bought a 4 dollar roll of tape and they don't care not to mention my time
Ordered the coffee ground basket for the coffee maker according to the website it should have worked with my machine. Basket fit into the tray but when the hot water went into it, it was not releasing the water into the pot which cases overflow, looked at my invoice and it said if part had been used it could not be returned so I am out $25 for a part that didn't work with my machine. There is no way to make sure it was correct without using the part, so I am just out my money. Wouldn't recommend a company that won't let you return and item that doesn't work.
Since it's been 16 days and counting that I ordered my part... you guessed it still no part! Tracking had my part in North Carolina for five days, maybe it was tired and needed a rest. Called Customer Service and their not taking calls, so I sent an email they'll get back to me in 3to5 days. Don't order from this company! Terrible customer service and so far no part! Maybe by Christmas
Our Coleman instant canopy top ripped in a wond storm. The rest was still in good condition, but we couldn't find a replacement for just the top cover until I went on the Coleman website. I found the correct replacement at 1/3 of the cost of a whole new canopy. EReplacement's service was fast and we received the correct replacement very quickly. I don't have a picture because we already put it away for the winter.
Exactly the piece I needed. Fit right in, even though my jigsaw model wasn't specifically listed. Now my jigsaw works like new. Thank you.
Great service. One stop shop for parts. My bandsaw bearing failed mid project. I ordered the bearing and received it promptly and it fit perfect. Back in buisness!
Prices seem amazing until you factor in shipping. Then they are more expensive than their peers. I don't know if I'll be using them again
Neighbor had this clutch spring on back over, for over a month at the Husky dealership. Asked me to find one on the internet for him. Ordered on a Thursday evening-shipped the next day on Friday-Monday 3 days later he had his spring.
I had bought from you before and came back to buy again on 9/9/20. Very pleased with the parts. Five stars. Unfortunately FedEx received your parts on 9/9/20 and then proceeded to move them from Utah to Nebraska to Missouri to Indiana to Kentucky to three cities in North Carolina and finally to West Virginia on 9/21/20. My parts then rattled around the US Post Office three more days before finally arriving in my mailbox on 9/24/20. Zero stars on delivery.
Very satisfied with your products, website, prices, and shipping time, i would use your services again
I've ment to replace the part for awhile. If I had know it was going to be so easy and timely, I would have ordered a long time age. Will def. Keep in mine for future parts.
Have ordered from eReplacementParts a few times and never had any problems. Prices are reasonable, website is easy to use. Haven't returned anything so can't speak to that. And yes, it is slower delivery than the two day companies have, but they still got here in a reasonable amount of time. With COVID around, things have been slower all over.
I recently ordered what I assumed to be brushes for a PC speed block sander. It was EXTREMELY irritating to find only one brush in the order! I have been a cabinet maker for 40 years and have always maintained my own machinery. In all that time motor brushes have always been packaged as a pair. Who the hell goes through the trouble to tear a tool apart to service it and replaces ONE brush!
They went out of their way to make everything perfect... They corrected my error. I would use them again.
I received my item quickly and it was exactly as it was described. I will definitely use their servivices again.
Thank you...
From the business
Fix your equipment today - We offer repair parts, appliance parts, tool parts, diagrams, and repair advice for all major brands to make your repairs easy.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members