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eReplacementParts Reviews Summary
eReplacementParts has a rating of 3.2 stars from 4,467 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with eReplacementParts most frequently mention customer service, timely manner and lawn mower. eReplacementParts ranks 2nd among Appliance Parts sites.
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During the Covid-19 pandemic, all businesses experienced some glitches, and eReplacementParts didn't send the part I ordered. I cancelled payment, then ordered it
Again and received the part very quickly. I will use them again.
Well I just checked my e-mail for my order status. It now says N/A order delayed. I have now canceled my order and will buy a new vacuum cleaner. ZERO STARS.
I ordered 2 parts for a vacuum cleaner September 6th. I got an e-mail that said "Thank you for your order due to high volume your part will ship by September 28th. Well I just checked and No shipping information yet. I'm sure they cleared my payments pronto though. Will post another review if and when parts arrive.
Easy to find. Super fast... correct part.
Good business. Pretty sure they have parts for everything, appliances power tools etcetera etcetera.
Everything was easy to find and order on the parts for my mower. And the delivery was fast. Will use again when my mower need helps
After researching the problem with my electric grill and reviewing part options on eReplacement's website, I narrowed it down to two options - the controller or the element. I talked to the customer service rep who was very helpful in helping me to decide to order the controller and he placed the order for me. (I was going to go back online to place the order - so this was a help.) The part came five days after the estimated delivery date and the package tracker was not very helpful to determine when it was due to arrive until the day of delivery. That aside, the part worked fine and the grill is functional again. Overall pleased with the experience.
We mow about 4 acres and my wife uses this mower around the house to pick up the grass clippings and I use a zero turn for the rest of the property. One of the bags got a big tear and needed replaced so ordered this and gotta say, it looks good, fits good and works good, just what we needed. This company also has an easy to use web site, so didn't need to call em. A satisfied customer.
I have purchased several replacement parts from eReplacmentParts for devices that had quit working because some simple parts failed. Replacement parts from eReplacmentParts enabled me to give these devices new life and to continue to use them.
I have ordered Weber grill parts a couple of times and the items always arrive in a timely manner and make my grill like new again.
I always get my needed parts from replacement parts. If the part is still available they'll have it. From old Craftsman parts (some not available anymore due to age) to my Fox mortar to my washers and dryers, they always have the parts. Very reliable service and reasonable shipping times.
They never made a mistake
I ordered a spring for my weedeater almost 4 months ago, finally came in on the China virus boat! Never again!
Needed a replacement for older refrigerator... diagram on site made it super easy to order correct part.
Came quickly and in good shape. Shipping is a bit expensive but that is the only downside
Although the items I needed were obsoleted by Ryobi, I was able to find these parts at eReplacementParts easily and they were quite reasonably priced and came quickly, when ordered.
When I purchased the item we needed for our grill. I ended up getting charged for 2 separate orders. Same item but 2 different charged amounts and order numbers. The customer service number would not connect me to anyone. I couldn't figure out how or why this happened. So with no help from your company! I ended up canceling one order. Which I'm glad didn't cancel both and eventually we got a refund.
I needed a replacement part for my leaf blower. Website was easy to navigate, And prices were reasonable. Expected it to take several weeks to receive part, but it came in just over a week. Very happy with the whole experience.
Really helpful over the phone - found what i was looking for and dispatched order in minutes; it is so good to find a vendor focused on customer service
Great site easy to navigate. Found my part, had it installed by the weekend, didn't have to take a macguyvered grill camping. Had a fully functional one instead.
Very good product and fast delivery...
First time buying at this website but is already saved at my favorites thanks.
Everything that I experienced with my dealings with "eReplacement Parts", made this a nice and easy way to order the parts that I was needing. Parts arrived in a timely manner and were exactly what I ordered. Will use this site again the next time I need to order parts.
The part we ordered was to repair the hose connection on our power washer. It arrived in just a few days and worked perfectly. We were very pleased with the web site and the speedy delivery. We will definitely use this eReplacement Parts again.
Easy to use parts selector, shipping was quick, got the correct parts, made the repair, all is good. I will use them again.
From the business
Fix your equipment today - We offer repair parts, appliance parts, tool parts, diagrams, and repair advice for all major brands to make your repairs easy.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members