From the business
Equipmentfacts is an American company that gives auctioneers a simple, cost-effective platform for simulcasting live, on-site equipment auctions to an international audience of bidders. Backed by Machinery Trader, TractorHouse, Truck Paper, and other leading marketplaces, the Equipmentfacts online auction solution offers an industry-specific bidding system that reaches customers actively seeking to bid online for new and used heavy machinery, agricultural equipment, trucks, trailers, attachments, and similar assets.
How Equipmentfacts Works
Auction listings appear on the Equipmentfacts.com website with photos, specifications, descriptions, and videos. The searchable, user-friendly site lets potential bidders contact sellers via phone, email, video chat, and popular apps such as WhatsApp and Facebook Messenger. Equipmentfacts staff will handle many of the most time-consuming aspects of bidder management on auction day, including uploading the sales day catalog, managing bidder registrations and approvals, submitting online bids to the auctioneer, and answering bidder questions. Bidders anywhere in the world can simply log on and bid directly from their computers.
Your Trusted Equipment Auction Solution
Equipmentfacts is a product of Sandhills Global, a worldwide information processing company headquartered in Lincoln, Nebraska, USA. Established in 1978, Sandhills is well-known for its online platforms serving the construction, agriculture, commercial trucking, and aviation markets.
Equipmentfacts Reviews Summary
The company generally enjoys a positive reputation for its user-friendly online auction platform and efficient customer service, with many customers expressing satisfaction with their bidding experiences and prompt assistance when issues arise. However, several concerns have emerged, including frustrations with bid discrepancies, lack of acknowledgment for pre-bids, and occasional technical difficulties that hinder the bidding process. Customers also noted issues with communication and billing accuracy, particularly regarding buyer premiums. Overall, while the company demonstrates strengths in customer support and auction execution, addressing these recurring concerns could enhance overall customer satisfaction.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Kevin Hill was great! He helped us load up and payment processed the invoice. Looking forward to future business with him.
Quick and easy to bid. Just have to be careful in learning the way to move around the site before you really want to bid
Thanks for bidding with us, and leavinga 5 star rating!
Put an offer in and bought a wagon while I was working cattle at home. Didn't waste a day at the sale waiting for my item to sell
Thanks for bidding with us Brad!
I had no issues getting my bids in despite the audio issues at the auction site
We are glad you didn't have any issues! Thanks for bidding with us!
I participated in an auction that was streamed live and bid on several tractors including one that I bought. The auctioneer saw my bids instantly and I had no issues.
Thanks for bidding with us Matt, and for leaving 5 stars!
Bidding was easy website was straightforward over all good experience
Thanks for bidding with us Mike, and for leaving a 5 star rating!
Everything went smoothly. We use the platform a lot and are pleased with it.
Mike we are happy to hear you had a good bidding experiance. Thank you for leaving a 5 star rating!
Great way to buy equipment online. Was very easy to use
Thanks for the 5 star rating Clayton!
I have only bid on a few auctions but so far the experience has bee great
Thanks for leaving a 5 star rating and bidding with us!
Site was well organized, easy to navigate and an overall good experiance
First time for an auction of this type. Very easy to enter and bid for items.
Thank you for leaveing a 5 star Review!
Good experience with on line bidding. Auctioneer's office was quick and courteous about payment and setting up a person at the sale to help get my purchase home.
Thanks for leaving a review!
Easy to bid. The site is like being at the auction.
Thank you for the great review! We hope to have you back bidding with us soon!
This was the best auction I've ever experienced and the help loading was amazing
Thanks a ton for the awesome feedback, Chet. Hope to see you back bidding soon!
Very good thank you a lot)) hope enough symbols now
Great feedback :) See you back bidding soon!
Simple, easy and no problems, Would recommend to everyone
We really appreciate your feedback, Gary! See you bidding again soon!
Great experience with the auction and was happy to get the deal I got
Thanks for using Equipmentfacts
Bidding was quick was almost like being there. I would recommend this site to everyone to try.
Thanks for using Equipmentfacts
Easy operation, I will always use equipment facts over in person
Thanks for using Equipmentfacts
Easy and a pleasure. I bought from this site a few times and there were no issues, easy to follow what was available for me to bid on.
Convenient and easy to use. Saves time from going to auction in person
Thanks for using Equipmentfacts
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Thanks for the five stars!
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thanks for bidding with us!