On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Hopefully it comes in proper sized
Happy with product received and overall experience. Will most likely use again next year.
Got my stuff and it was right.
Love this site shop here all the time and I will continue.
Great prices and great products. The clothing fit to size.
Socks match the color and they were really good quality
Easy to process. Products are AWESOME for the price, too!
Great value, quick shipping. Will be ordering again.
Assortment and outstanding value made this an easy decision
It was real easy to navigate and buy
The cleat covers were exactly what we needed and looked great on the field. It was easy to order and we received our items earlier than expected.
Very easy website to use and the delivery was so fast!
Good deals on items for the boys!
Pants ran small, I have a 38 inch waist an ordered an XL need 2 Xl I guess. Would like to return for correct size
Description of product was not exact. I wish looking for none boil single density mouthguards.
We ordered pink socks for our rec program and they were fairly good quality at a great price and we got them in great time.
Very good selection of flags
Wonderful Site! Excellent Prices!
Awesome product and delivery time
Nice stuff. Great price. Easy order
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!