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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Loved the pants they will be perfect for this winter a little small as far as being an xxl but can't wait to use them
Our biggest customer is in Kansas. They appreciate that our top supplier is EPIC as they are based in Kansas. I started buying our hats from Epic many years ago and really appreciate their good prices and quantity discounts. We understand the nature of the embroidery and screen print business so we do all embellishments locally in Oregon as it affords us more direct control of timing the finished goods. We have never had a bad experience with Epic and all of our shipments inbound have been prompt without damage.
Great price and excellent shipping!
I love shopping on this site. I keep coming back.
Easy, fast and good price
Great sport products.
No
Fast and easy
Great stuff!
Great
Good products at low price. Exactly what we needed!
My overall experience was ok. One pair of pants s was too small and the other a little too big. But that V was on my end. My only concern is trying to return items. Everything else has been great.
Great product...looks and fits well.
Great prices. Worth the longer shipping waiting period
Epic sports is highly illogical and behind the times. Read on...
Amazon delivers things in 2 days and you can cancel well after the order is placed, yet epic Sports is projecting 6 days for delivery and charges exorbitantly to ship and yet nothing can be done. The order status is not even shown as having been processed or shipped, and it was placed less than 24 hours ago.
So in a nutshell you definitely can't change your mind. Epic sports operates under insane pretenses reflective of systematically inadequate and archaic cancellation policies.
And oh yeah. Read the fine print on the FAQ's they charge you 20-50% to take unopened and unworn items back.
Like the quality of clothes
Quick turnaround, good quality products
Its always been fine. Just you guys should get the items out faster and have them delivered faster with out charging high shipping charges,
I was disappointed that after wearing the socks one time it had holes on the bottom
Daughter loves her backpack. Great quality
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!