Express Online Training
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Express Online Training

Overview

Express Online Training has a rating of 2.8 stars from 12,671 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Express Online Training most frequently mention white card, audio assessment and phone call. Express Online Training ranks 4086th among Education sites.

service
60
value
60
shipping
1
returns
53
quality
59
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76,594 reviews
How would you rate Express Online Training?
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MD S.
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Nice and easy to complete the course
December 22, 2019

Nice and easy to complete the course. But long wait to be marked the audio assessment part 1. Very hard to find suitable dates for audio assessment part 2. My financial condition is so poor that is why I was doing RSA but too long to process to get the certificate.

Date of experience: December 22, 2019
Michelle Q.
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Very informative but it takes longer than expected. In hindsight it would have been more time effective to do an actual day course. I only did online as I was working so had to do in my spare time. I spent many hours more than expected getting this online course done.

Date of experience: April 7, 2020
Awhina F.
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The help was there reading and spelling for me was hard but with help was able to try complete most on my own knowledge very happy I enjoyed the course and it was fast and easy. Didn't read the last msg properly where I had to do the phone one but got it done in the end

Thank you so much

Awhina

Date of experience: December 28, 2015
Muhiire D.
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This course was very good for me
August 30, 2019

This course was very good for me.
-Time for break and still have option to continue at anytime.
-good system and
-Good communication staff when assistance needed
- Well organised question with
-Good explanations
I am appreciated for this online course program.

Date of experience: August 30, 2019
John D.
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Completely satisfied with the program, very thorough and designed to assist where possible, quick follow up through the course,with every effort to maintain clear guidance throughout the courses.
Excellent program and I thoroughly recommend to anyone, along with very reasonable cost.

Date of experience: October 1, 2016
Jacopo S.
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Notes were easy to study, i didn't like that the cost of the course didn't clear. I clicked on a link for 39$.

After shipping:
The plastic white card for wallet is ugly, and i pay a plus for receive it

Date of experience: April 26, 2018
Susan S.
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Working at my own pace helped me to better focus as there was no timeline pressure. The course was easy to navigate through and the staff who answered my calls were friendly and very helpful. I would use eot for any future online courses I may do.

Date of experience: November 3, 2017
Richard O.
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Attainment of white card
February 28, 2016

Attainment of white card. The time to complete and the course cost to business of 3 1/2 hours in wages plus the cost of the card its self is rather high. But in saying this, anything to make people aware of safety in industry is a good thing. I would not like to see a further cost during a persons working life for the white card again, like a high risk license costs everyone x amount every 5 years without a refresher, just a payment?

Thanks and regards
Rick Overall
QSE Coordinator

Date of experience: February 28, 2016
Emma Z.
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EOT has provided the best value for money, and quality up-to-date information presented in an easily accesible and understandable way. It was helpful to be able to sign out and have your place saved to resume the course at a later time.

Date of experience: July 16, 2015
Timothy W.
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Very disappointed that besides living in Victoria I've received a qld white card. I think your website needs to clearly point out this fact. I'm unsure if the vba will accept my white card for my owner builder application as it's not a Victorian white card.

Date of experience: November 18, 2016
Kirby S.
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After receiving my white card I was disappointed to find it was a qld company as I'm in nsw. I understand that it is a nationally recognised course but if I was made aware at the time I would have looked else where.

Date of experience: June 21, 2015
Seijiro T.
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Im getting the white card from outside Australia, but this site does not allow me to get it before entering Australia.
On the other hand, my friend, who tried to get the white card from another site, successfully obtained it.

I would prefer to get it before entering Australia or better to unify the rule.

Date of experience: August 27, 2016
Scott C.
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Easy to follow
May 7, 2015

Easy to follow. Disappointing to receive a card as well as the white card and not be told during the payment options that the card would have been sufficient instead of paying extra for the "white card".

Date of experience: May 7, 2015
Jaffa H.
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It was intuitive and was great to be able to complete the course in a couple of sessions, the video and audio sessions were easy to complete, would definitely use again for any other training I require.

Date of experience: May 30, 2018
Deanna Z.
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Easy to follow course and notes.The first two parts of the course were great, however when I got to the third part I had to speak with an assessor on the phone (I ended up speaking with 2 different people because I had to call back twice to get through this part of the course), the first assessor I dealt with left me feeling very stressed (hence my 3 star rating) and the other was amazing.

Date of experience: October 25, 2019
James K.
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eot.edu.au, has a common sense approach
August 27, 2016

eot.edu.au, has a common sense approach. Very happy with the professional and supportive approach. No time wasting or delay with postage of final certificate. All in all a top class service. My overall time saved by doing this course online compared to a same day course was a total of 50% time saved...
Thank you, eot.edu.au

Date of experience: August 27, 2016
Craig N.
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Course was fine
September 17, 2015

Course was fine. Phone questions questionable due to poor quality recording on voice over. Customer service was very very poor when chasing up issues. Forms on Web site need to be easier to access/find.

Date of experience: September 17, 2015
Rebecca W.
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I had attempted to get my RSA on a different website and not only was it more expensive it was extremely difficult to understand and very time consuming. I was able to complete my training on this site in one sitting and found everything extremely easy to understand. Would 100% recommend it.

Date of experience: May 22, 2015
Maharlia F.
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The videos provided in the course material really helped me to understand the content. The certificates were delivered very quickly and arrived in perfect condition. Thank you for helping me with this course :)

Date of experience: October 3, 2018
Boyd K.
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The simplicity and vast amount of content/information.
Concise explanation/presentation and definition of the content.
User friendly website, easy to navigate through.
Saving and being able to resume training at any time.

Date of experience: March 11, 2017