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Enjoy fast and easy car rental bookings from Enterprise Rent-A-Car at one of our 7,200 branches in cities, airports and neighborhoods near you.
Enterprise Rent-A-Car Reviews Summary
The company enjoys a strong reputation for exceptional customer service, with numerous reviews praising the professionalism, friendliness, and efficiency of the staff across various locations. Customers consistently highlight the smooth rental process and the quality of the vehicles. However, some concerns arise regarding staff training on company policies, leading to occasional issues like unauthorized charges and vehicle maintenance oversights. Overall, while the majority of feedback reflects high satisfaction and a willingness to recommend the service, addressing training and communication gaps could further enhance the customer experience.
This summary is generated by AI, based on text from customer reviews
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Ashley and her team are awesome! I requested a Hybrid Toyota Camry for my business trip to Atlanta, GA and Ashley worked with her team to ensure I had one in GREAT condition to handle my specific needs...😉
Keep up the GREAT work!🙂
Outstanding is all I can say, totally professional, they went that one step more that other rental companies don't
I will use and recommend Enterprise to all my friends. They run a business the way it's supposed to be,,professional and friendly, and very polite to senior customers
Awesome experience with enterprise. Definitely a top notch car rental establishment.
Everyone I deal with at this company is always very friendly, very helpful and always act in a very respectful manner
Exceptional customer service each and every time I've gone to rent a car from the Enterprise at the Ford GR Airport (even when I'm not flying) I'll go to this location for rentals. The thoughtfulness and intention from the beginning to the end of the rental is greatly appreciated. Thank you!
The best experience I have ever had in renting cars ever in 55 years! Extraordinary friendly and efficient personnel. THE BEST!
Excellent service, reasonable pricing, and rental car well maintained.
The staff was very accommodating. I had filled out some of the things online and I was in and out of their office with a rental car. Very quick and efficient and I appreciate their level of customer service
Incredible service! Outstanding! They were recommended by an Autobody shop in the area for a rental while my car was fixed. Vehicles are in perfect condition and the employees are all incredible!
We had a great experience, they provided a nice clean vehicle that suited my family's needs I would recommend enterprise, and use them again
Honestly, I don't believe, I've ever had anything less, than a positive experience with Enterprise
Excellent customer service, with competitive rates
Justin Warrington saved the day! He was professional, kind, and actually drove me home after drop off.
I was very satisfied with the service the person who to care of us Alonso.
Picking up the rental was very simple. Car was ready (Clean, full tank of gas, quick explanation of car's features). Staff member was very friendly.
Excellent great customer service 👍🏻 helpful fist work
Awesome they picked me up and they dropped me back off to my car
Other than getting the car I reserved everything was fine
Great employers and service.
I dealt with Victoria often. She is terrific. Anyone I dealt with was helpful and polite.
Really appreciate the updates in my rental coverage dates.
Great service and vehicle was in great condition! No issues even with having this rental for a whole month!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members