Enterprise Rent-A-Car

The manager and assistant manager were awesome. They were kind, helpful and made sure that my needs were all taken care of. I will recommend this location at Beaver Ruin in Norcross, GA to everyone! They were the best! Outstanding service!

The Westerly staff were exceptional. They were kind with their customer service and knew all the questions to the vehicle I had. They were also able to give us the car a day early, which worked out well for our travels.

Confirmed my pick up time, received an email, called multiple times with no answer, and ended up waiting in the rain and cold for over an hour. By the time I got in touch with someone, they said they had no clue they were even supposed to get me.

The staff at Enterprise on Spartanburg Highway are always lovely. They are professional. I often rent for work, and each time I rent, they are extremely busy, but they never fail to acknowledge each customer as they walk in and make sure to say, "Hello, and we'll be with you shortly."

I had a great experience at the Parkersburg location, plus, I got a comedy show for free while I waited for my husband to pick me up after I returned the car. Customers are hilarious, and the staff did a great job dealing with their buffoonery. For example, no, you don't actually get the same car that was in the picture of the vehicle class you reserved.

This particular location kept my personal garage remote and lied about it. I had to spend $120+ to get a new remote and have other remotes rekeyed. I filed a police report for theft of personal property and to be on record if there are any break-ins or loss of personal property in the future. Plus may use to file small claims to get my money back.

I can start off by saying the price was different than what it was online. The vehicle had dog hair inside of it I had to go vacuum it so that others could sit in the backseat.
Due to bad traffic and an accident that occurred while returning the vehicle it push me as much as an hour late and in return I was charged.

After traveling the multiple time zones from the US, the counter crew were very friendly and communicated charges and options very well. Not rushed but no delay. We were traveling on a budget, and this car was great value. Our return was once again very personable and efficient.

My experience was great. The staff is very friendly and helpful. When checking you out/in, the staff moves fast. Very considerate of the customers time. Management at the location is phenomenal. He's very personable and knowledgeable. I give this location 5 STARS :) I would definitely come back again.

I had a very good experience from reservation, to pick-up and return. The car we rented worked very well and was fully distraction-free. I was able to get everything done on my vacation that I had wanted. Thank you Enterprise!

Experience of renting a vehicle has not been any easier. The staff at the Security Boulevard location was awesome. I experienced actual conversation with the staff while I was waiting to complete the paperwork for my rental.

This office has always treated me well, and this past rental experience was also a pleasant and easy one. Staff is knowledgeable and friendly, and alwsys available during business hours. I appreciate the personal service I get here.

Hailey at the Gloucester Enterprise office was extremely accommodating and efficient in helping me obtain my rental car. The driver who was sent to my house was prompt and very pleasant to talk with just speak with. I have always had the best experience with Enterprise, and I am a big fan.

To The Enterprise Team,

I appreciate your professionalism that you showed towards me. You made the process of renting a car streamlined. You have a very successful business model. Your team truly cared about me as a customer. It was a stress free experience. I would highly recommend you to anyone renting a car.

Sincerely,

Matthew J. Smith