Overview
EngineerSupply has a rating of 4.8 stars from 2,511 reviews, indicating that most customers are generally satisfied with their purchases. EngineerSupply ranks 279th among Industrial Supply sites.
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Found the part I was needing with no problem. The part was shipped in no time. Web site easy to work. Thinking it was no easy I call to very something, got a person on the phone very knowledgeable that helped me. Couldn't ask for better services. Thank you
Everything was as described and was delivered within a few days of our order, I am very happy with the purchase.
Very efficient. Just what I needed and Abby in the office is great! I really like dealing with engineersupply
Quick shipping and delivery. Nice follow up. I found this company on line and placed an order. Shopping and check out were easy.
I needed some small mag nails for when I have to drill holes to set corners in concrete.
Easy to order. Shipping tracking was a plus. I have been in the accounting and tax preparation business for 43 years. Using plastic folders keeps paper documents safe. I just wish that you also stocked blue legal size plastic folders.
Hultafors folding rulers are probably the best available today. The price to ship it was insanely high. Almost as much as the tool itself. Shipping not withstanding, the customer experience and product were excellent.
I emailed the company and described the item I was looking for. I could not find it on the parts list for my product. The representative immediately replied to my email with the part number and price. I placed the order and received my part a few days later very very well, wrapped and packaged so that it could not be damaged. Very happy with the customer service department.
The initial shipment of a tape measure was a used / damaged article that was shipped to me by mistake. Engineer Supply was very helpful and and agreed to replace the article. It was promptly shipped to me. Thanks.
I purchased an order and was received damaged. We contacted them and said they would put a claim in and have yet to respond or reply to any of my emails or phone calls. After many attempts, I have not been reached out to or have been helped. Be careful when purchasing items from companies like these as you may get stuck with a damaged tool like me
I am so pleased with my order. This cart is well made and durable. Rather than storing blue prints I am using this to store my fly fishing rod tubes. I have 35 rods and room for 15 more :)
Reasonable cost for tube and shipping. Secure packaging. Durable plastic tube to store and transport a programmable LED light device. Pleased with purchase!
My husband purchased a product from here in May, due to the coronavirus shipping was delayed so my husband cancelled the order and made the purchase elsewhere. They still have not reimbursed his money, they say they have but they haven't and refuse to reimburse him. This was a high dollar item, they totally screwed us over. I would never recommend this place. I'm contacting a lawyer about the situation. Engineering Supply sucks!
Thank you very much! I find these items difficult to find, and very expensive when I do. Not only did they have them in stock, the price was very reasonable!
They are a little slow in shipping, but I assume that once the order hits the warehouse, it is shipped quickly. Customer service is very good. They are very polite and professional.
I HVE ONLY RECEIVED A PARTIAL ORDER FROM EACH OF MY ORDERS. ONLY RECEIVED ONE PAIR OF GREEN GLASSES AND NOT THE OTHER PAIR OR THE GREEN TARGET FROM MY FIRST ORDER. ONLY RECEIVED THE 8' LEVELING ROD FROM MY SECOND ORDER.
The assistance provided via telephone was critical in my getting what I needed and, when received, the product met all my expectations.
Pretty straight forward. I shopped around on the website, found what I wanted/needed, ordered it. Now I'm all set going forward.
They know their stuff and got my order to me QUICK. I ordered on a Thursday and got it the following Tuesday. I have ordered from them multiple times now and very pleased.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
The delay in refund was an administrative mistake that unfortunately occurred during a change in the company's credit card processor service. The sales department did issue a refund upon cancellation, but the customer's account was not credited. A check refund subsequently was issued along with an apology. Again we apologize for the situation and the delay in full refund.