ELITIFY

I ordered a digital turntable that I wanted to give to my friend on his 40th birthday. First, I was amazed to see that they such unique products at really good prices. Since you don't really find such things easily in India, I was quite surprised as an expat living here for the last 2 years. Their site said 14-21 days delivery, however, I requested it to be expedited and delivered by Sep 20 (order placed on Sep 10). I was pleasantly shocked that the product arrived on Sep 15 with a beautiful packaging and a handwritten note wishing "happy birthday". When I called to inquire how the box arrived so quickly, they said they expressed the shipping from the US for free since it was a birthday gift and they didn't want to take a chance and spoil my friend's birthday. How thoughtful. Who does that? My friend loved it and I was absolutely delighted.

I'm surprised at the some of the comments below since my experience has been completely opposite. I found their service to be immaculate, much like Zappos.com in the US, which used to be my favorite shopping site in the US.

Since then I have made a couple of more purchases and the items have been delivered within 48 hours. I couldn't resist a Coach and Michael Kors bag as it was even cheaper than what I would pay in the US when I was living there. I'm happy that I found a destination that I can shop from that I can trust and rely on like I did back home.