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ElectronicsForce

Overview

ElectronicsForce has a rating of 3.9 stars from 676 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ElectronicsForce most frequently mention customer service, new phone and business days. ElectronicsForce ranks 242nd among Mobile Phones sites.

service
120
value
117
shipping
117
returns
108
quality
115
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3,161 reviews
How would you rate ElectronicsForce?
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New York
1 review
1 helpful vote
Follow brian s.
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Dont use this company
March 22, 2022

Terrible company, I paid for 3 day shipping on a cell phone, 2 weeks later still hasnt even shipped, called and got a rep, wont ship for another 10 days... he was rude and abruptly said he would refund my money and hung up. So I have to give a real bad rating being I asked if it was stock, how long it would be to ship, he said I could pay for 3 day shipping so I did..

Date of experience: March 22, 2022
New York
1 review
0 helpful votes
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I bought a new phone from them a month ago. And the phone had battery issue that the phone could not charge or even turn on. So it's my fault that I purchased a refurbished phone and not a new phone. And so I called electronics force and a guy named jeff help me with the issue. He was so nice and patient to accept my return and exchange my phone for a new one. And so I send the phone back to them and few days later maybe less than a week I got myself and new Samsung Galaxy S 9. I'm glad that these guys do take care for their customer service and are willing to push boundaries for better quality customer service and make every customer happy. I am so surprised that they gave me a new phone another refurbished one and they were so sorry for the inconvenience before. If you would've ask me I am definitely going to buy more phones only from them in the near future.

Date of experience: March 29, 2019
New Jersey
1 review
0 helpful votes
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Great overall!
November 9, 2021

I have been to many Cell stores around the country and this is the best one yet. I had an bought a phone from them through their website. And after an hour since I sent an email to them asking if the phone I bought could work with my service provider and if it is also ok to work over seas. I bought a galaxy s20 ultra from them, they quickly replied with the most detailed information about it and in a very respectful manner. I waited like 2 days from them to process my order and even with free shipping I managed to get the phone in the 10th day which is impressive! Phone came new in original box with all its accessories.
That is customer service! And thats how you should deal online.
Thank you for being so very professional.

Date of experience: November 9, 2021
New York
1 review
0 helpful votes
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This website was very excellent! Great customer service and also extremely helpful! I didn't have the first clue of what to do when I first came into the website but the representatives told me step by step what I needed to do to get The phone I wanted when I called. They were extremely helpful and respectful as well as patient! The representatives knew exactly what to do all I had to do was explain my problem to them! Thanks melvin! Best manager ever!

Date of experience: May 5, 2022
New York
1 review
0 helpful votes
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The best website to purchase phones from is here! I have been waiting for an online store that will start selling original phones online for a good price! These guys sell the best brands at the best price. The shipping takes time though I am willing to wait. But overall I am happy with the purchase that I made from them!

Date of experience: August 14, 2019
New York
1 review
0 helpful votes
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Had an excellent experience with Adam today! He fixed an issue with my phone that I purchased from them recently, helped my wife purchase and set up a new phone. He was super knowledgeable and patient- very happy with the service he provided today.

Date of experience: July 22, 2022
New York
1 review
0 helpful votes
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Adam and melvin helped me today when my phone had a SIM failure issue (and my service provider didn't want to help me because I bought the phone from electronicsforce and not from the direct at&t corporate store). They were both very accommodating and professional. They also saved me a trip to the At&t Store. I appreciate you all.

Date of experience: November 10, 2022
New York
1 review
0 helpful votes
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Great Service
March 31, 2016

I wasn't able to find the phone I wanted at any of the other online retailer. I usually order robust phones (especially ones that are tough and durable). Surprisingly enough, I found the one I was looking for on electronics force website. I ordered it, and it arrived rather quickly. Thanks for the great service.

Date of experience: March 31, 2016
Massachusetts
1 review
0 helpful votes
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Outstanding and thankful!
December 10, 2021

I would like to thank Electronicsforce for the outstanding service I received. I got a new phone and did not know how to get it activated, because my service provider store doesn't know how to activate old flip phones for my grandma. Melvin was extremely patient, helpful, and courteous. I was very impressed by how knowledgeable he was. He was very capable and was able to help me with everything I needed. I appreciate Electronicsforce for having such a professional employee to assist me when I called.

Date of experience: December 9, 2021
New York
1 review
0 helpful votes
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They know whats up
August 7, 2017

I wanted a phone for a friend. I thought it would be funny to buy a lime green phone for him considering that he needed a new phone and hates anything flashy. I did not think that they would be able to find such an odd color but within 10 minutes, i not only had a phone selected, I placed the order as well. When he finally opened the box he gave me a mean look but i think he uses it more than his old phone. It is a Samsung evergreen.

Date of experience: August 7, 2017
New York
1 review
0 helpful votes
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The staff is always very friendly and professional. A very pleasant shopping experience, and it's why I left buying phones from AT&T for electronicsforce. They always offer excellent prices for brand-new phones.

Date of experience: October 12, 2022
New York
1 review
1 helpful vote
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Overall good experience
September 18, 2017

Phone arrive in timely matter just as described great devices customer service is very quick to reply to emails and phone calls they very good in returning missed phone calls and reply to email in less than 5 minutes. The phone came works great as it should will definitely buy another phone from them i near future

Date of experience: September 16, 2017
New York
1 review
0 helpful votes
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Paid $230 for a $300 phone so i was expecting the phone to be a little beat up since it did say the phone was refurbished. I choose free shipping which said 10-14 day and my phone came in 8days so not bad. The phone was also in great condition very light and very few light scratches on the back of the phone but nothing on the screen. Really happy i ordered through this site.

Date of experience: December 19, 2017
Hong Kong
5 reviews
2 helpful votes
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Good electronic store
January 10, 2021

They should keep up the good work because they are a good electronic store. What I like most about them is their fast response time. I wanted to talk to one of them and in a few minutes I was able to do so and clear up some concerns that I had over what I wanted to buy. It is a good place to shop.

Date of experience: January 10, 2021
Massachusetts
1 review
0 helpful votes
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Electronicsforce is a company that quickly lets you know that you will be taken care of., The system is simple, the service is quick, and the results aree always reliable. The phone I received from these guys was exactly as we discussed on the p[hone, a brand new Galaxy S5. Everything was going well until I realized that I could borrow my cousin's S5. I new that it would be a little awkward to send back the phone and ask for a refund, and it was, but eventually it got done. This was my only gripe. Until I got someone on the phone during the busy July 4th weekend and until they explained to me how to ship back my phone and until I got my money back was a bit of a hassle. All in all ive never been happier with the service and feel as though Im in very good hands with these guys. Looking forward to buying, and keeping,. Phones from them in the future.

Date of experience: July 27, 2016
Pennsylvania
2 reviews
2 helpful votes
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My New Go To
May 10, 2017

After my phone broke last year i went to my phone retailer and wanted the same model as i had previously. Not only didnt they have it but they only had 3 different phones to choose from. I asked a few of my friends and one recommended Electronics force. They have a wide selection of phones including the one I was looking for. I bought a replacement a few weeks ago once my contract expired. From now on I am strictly going to this site and will recommend it to my friends. The customer service is amazing and they walked me through the shipping process in under 5 minutes.

Date of experience: May 10, 2017
New York
1 review
1 helpful vote
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These guys are truly an amazing site for phones in fact Amazon is trash compared to them and there services! There delivery is fast and the prices online is with tax included so you truly know what you are paying for! Overall I had an amazing experience with them!

Date of experience: November 17, 2018
New York
1 review
0 helpful votes
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Happy :)
November 1, 2017

Decided to buy me and my husband new matching phone so searched the web for a good place to buy cheap phones. Came across electronicsforce and gave the number i saw a call, a very helpful gentleman named me few good phones at resonable prices for us and ordered them while i was on the phone. Phones came in less then a week, and I was so excited to set up my new phone.

Date of experience: November 1, 2017
New York
2 reviews
0 helpful votes
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Quality service
March 14, 2017

I walked to a store an hour before closing, and asked for assistance with my samsung galaxy s6 I was not able to download the application, The rep name george took time and was able to fix the issue with the phone. It took him more than an hour and he was patient, called samsung, upgrade software and at the end the issue was resolved. I was impressed.

Date of experience: March 13, 2017
New York
1 review
0 helpful votes
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Great prices and great service! Have been spot on and honest about their products ever since I started buying from them. Would continue to buy from them.

Date of experience: December 13, 2023