website thubmnail of Electronic First

Electronic FirstReviews 168

2.0
How would you rate Electronic First?
grey star
grey star
grey star
grey star
grey star

Electronic First Reviews Summary

Electronic First has a rating of 2 stars from 168 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Electronic First most frequently mention customer service, phone number and personal information. Electronic First ranks 97th among Virtual Goods sites.

service
67
value
69
shipping
61
returns
49
quality
63
This company does not typically respond to reviews
Florida
1 review
0 helpful votes
Follow Leonardo V.
Unfollow Leonardo V.
Send Message
Share Review
Report Review

Great price, Great value!
February 14, 2022

Quick responses, great communication, and best of all a great product at an incredible price! Will definitely buy from them again. Thank you!

Date of experience: February 14, 2022
Illinois
1 review
0 helpful votes
Follow Chris D.
Unfollow Chris D.
Send Message
Share Review
Report Review

Xbox Game Pass
February 3, 2022

It was pretty sketchy at first given the bad reviews but it all worked out great My 3 month was valid and all sent it less than an hour, I was scared they were going go ship the code and I was going to have to wait but that wasn't the case at all code came with the email all the way at the bottom

Date of experience: February 2, 2022
Washington
1 review
0 helpful votes
Follow benjamin b.
Unfollow benjamin b.
Send Message
Share Review
Report Review

Complete scam
January 6, 2022

I paid for a windows ten key and never received it. Find a cheap key somewhere else. It is a very polished site, but don't let that fool you. I am suspicious of the positive reviews.

Date of experience: January 6, 2022
Florida
1 review
0 helpful votes
Follow Jimmy D.
Unfollow Jimmy D.
Send Message
Share Review
Report Review

Better for Less
January 1, 2022

Electronic first always keep the 1st place trophy going and always my first choice thanks to the hard working team.

Date of experience: January 1, 2022
Ohio
1 review
0 helpful votes
Follow Chase W.
Unfollow Chase W.
Send Message
Share Review
Report Review

The code didn't even work smh
December 31, 2021

They sent me a code that wasn't even real! The Xbox app said it was fake and had invalid characters!

Date of experience: December 31, 2021
Louisiana
1 review
1 helpful vote
Follow Iliana R.
Unfollow Iliana R.
Send Message
Share Review
Report Review

I was really wary of trying for my PlayStation plus account membership purchase through these guys because it was an amazing deal, and like, internet, right? But they responded almost instantly, and it was really easy to do! They sent my code super quick and I was able to sign up right after! Extremely pleased, definitely will use these guys again for anything game related!

Date of experience: December 28, 2021
Australia
1 review
2 helpful votes
Follow Sarah M.
Unfollow Sarah M.
Send Message
Share Review
Report Review

Steals Personal Data
December 25, 2021

I purchased a UK voucher for my friends son as a Christmas present. They refused to send the voucher until I sent ID documentation, so I sent what they asked for (a bill) and then they asked for more ID. Then I sent them my photo ID and then they cancelled my purchase! So now I don't have a gift to send my friend after all that drama! Scam scam scam! Stay away!

Date of experience: December 25, 2021
New Jersey
1 review
0 helpful votes
Follow Daniel G.
Unfollow Daniel G.
Send Message
Share Review
Report Review

Purchased a 12 month PlayStation Plus membership- it was sent to my email within a few minutes. Code worked without issue, will use them again!

Date of experience: December 25, 2021
Texas
1 review
0 helpful votes
Follow Joel F.
Unfollow Joel F.
Send Message
Share Review
Report Review

Process was easy and received access code numbers in about 8 minutes. They even offered a discount on the purchase of a Steam Card. Great and Easy Service. I will be using them in the future again.

Date of experience: December 25, 2021
GB
1 review
0 helpful votes
Follow Lisa H.
Unfollow Lisa H.
Send Message
Share Review
Report Review

Joke
December 23, 2021

I paid using my PayPal which went ok until they wouldn't send me my code.
Until I send my phone number and full address which I refused told them to refund me. As they knew it was me because I used the same email address as I use for paypal won't be using these again.
CD Keys is a much better service

Date of experience: December 23, 2021
Germany
1 review
1 helpful vote
Follow Ahmad D.
Unfollow Ahmad D.
Send Message
Share Review
Report Review

False code
December 16, 2021

________THIS IS CALLED SCAM______

I received an incorrect code(Steam 100€), I tried it more than once and it did not work, I sent two emails before 16 hours to you, but I did not receive a response to solve the problem____THIS IS CALLED SCAM______

Date of experience: December 16, 2021
Austria
1 review
0 helpful votes
Follow Philipp B.
Unfollow Philipp B.
Send Message
Share Review
Report Review

Be carefull with this Shop. I was getting a already used Key. No Money Back from PayPal or electronic First, No new Key. There is a high risk of losing your Money. Stay away from this Shop. If you have to much money make a present for Somebody who really needs it but not for this shop

Date of experience: December 13, 2021
Georgia
1 review
0 helpful votes
Follow Gary N.
Unfollow Gary N.
Send Message
Share Review
Report Review

Best Bargain 12 month PS Plus Membership
December 10, 2021

I was a little skeptical because of the low price. But, I received the serial key # by email within 2 minutes of my purchase. It worked perfectly! I will definitely purchase another one next year, or maybe buy the Lifetime Membership instead.

Date of experience: December 10, 2021
GB
1 review
1 helpful vote
Follow Niala I.
Unfollow Niala I.
Send Message
Share Review
Report Review

Scammers
December 7, 2021

Purchased a game from this site via PayPal and received an email asking for a phone number and proof of address. After checking other reviews it seemed standard, so I replied confirming my phone number and a bank statement. Within 5 minutes I had a further email asking for ID such as my drivers licence or passport. Don't know why they think it is normal to expect people to send them documents like that, but I'd rather pay a bit more and go to a legitimate shop. Alarm bells ring because when does any legitimate online store expect this from customers? Definitely would not recommend buying anything from here and raised it with PayPal straight away.

Date of experience: December 7, 2021
Missouri
1 review
1 helpful vote
Follow Tracy H.
Unfollow Tracy H.
Send Message
Share Review
Report Review

Great
December 5, 2021

Bought PlayStation plus 1 year subscription great deal by the way kinda scared at frist but place my order anyway. Happy i did easy payment method use bitcoin very simple to use.In about 5 minutes from start to finsh. Thank you electronic frist

Date of experience: December 4, 2021
New York
1 review
0 helpful votes
Follow Ulises M.
Unfollow Ulises M.
Send Message
Share Review
Report Review

It is my first time purchasing something in this website which was an Xbox game pass ultimate for 1 month and I got the code and it worked. I will continue buy somethings if I need to.

Date of experience: December 3, 2021
Virginia
1 review
1 helpful vote
Follow r b.
Unfollow r b.
Send Message
Share Review
Report Review

Works: fast easy and cheap
November 22, 2021

Bought Mac office 2019. Was a bit suspicious about asking me for a phone number and address to combat fraud but based on the trustworthy score this site had I did it. A few minutes later it validated and sent the key and installation was simple. All works well.

Date of experience: November 21, 2021
Saudi Arabia
1 review
0 helpful votes
Follow mishaa y.
Unfollow mishaa y.
Send Message
Share Review
Report Review

Fast respond
November 17, 2021

I was so sad when the code did not come but i talked to the help center and they helped me thanks efc

Date of experience: November 17, 2021
Florida
1 review
2 helpful votes
Follow Wayne B.
Unfollow Wayne B.
Send Message
Share Review
Report Review

Promise great customer service but don't deliver
November 10, 2021

Purchased a Microsoft Office code which arrived quickly. However, when I went to load it on my old MacBook Air, my computer would not load the program so the code was of no use. I immediately contacted Electronic First and they sounded very positive. However, now they are saying the code was used and could not be resold. Since there is no way to prove something that didn't happen, I am out of luck. I would avoid Electronic First unless you are sure you will not need to return anything. $31 is a cheap lesson I guess.

Date of experience: November 10, 2021
GB
1 review
1 helpful vote
Follow Gary E.
Unfollow Gary E.
Send Message
Share Review
Report Review

Fraudulent company
November 10, 2021

Please avoid, sold me a dodgy game, told me I can only get a refund once they have resold the game knowing it's broke, refused to tell me who they are regulated by, biggest crooks going

Date of experience: November 10, 2021

From the business

ElectronicFirst.com is an online retailer of digital products. We specialise in Xbox, PlayStation, Nintendo, PC Games, Software retail keys and much more. We strive to offer the cheapest prices and the best possible customer service. We are open 24/7 365 Days a year. With customer support available during these times.


electronicfirst.com
Sharjah, Sharjah, United Arab Emirates
+41