website thubmnail of Electronic First

Electronic FirstReviews 168

2.0
How would you rate Electronic First?
grey star
grey star
grey star
grey star
grey star

Electronic First Reviews Summary

Electronic First has a rating of 2 stars from 168 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Electronic First most frequently mention customer service, phone number and personal information. Electronic First ranks 97th among Virtual Goods sites.

service
67
value
69
shipping
61
returns
49
quality
63
This company does not typically respond to reviews
California
1 review
7 helpful votes
Follow Ty D.
Unfollow Ty D.
Send Message
Share Review
Report Review

This is a scam
August 10, 2022

Do Not buy anything from this company. If you have you may have put yourself in danger. These people ask you for a copy of your ID card to make a purchase. Tat easily gives them the information to steal your identity, steal bank accounts, etc. And since most customers are kids they probably are complying and showing their ID's

Date of experience: August 10, 2022
North Carolina
1 review
2 helpful votes
Follow diego c.
Unfollow diego c.
Send Message
Share Review
Report Review

DOES WORK!
August 6, 2022

I just wanna make sure if you don't have the right tools needed to purchase any game from this website i recommend to not go for it. Because you'll be disappointed. I had purchase a "rust digital" game i had to go through a long process at the end because it was an Argentina region locked code I simply downloaded a vpn on my phone and went to redeem.microsoft.com and put the code there and it worked! Very tedious but very rewarding in a weird way

Date of experience: August 4, 2022
Canada
1 review
0 helpful votes
Follow Laslo P.
Unfollow Laslo P.
Send Message
Share Review
Report Review

Didn't receive the mail with the key after purchase, contacted supported, they said to check my junk mail folder, mail wasn't there in both the email I provided and the email associated with my paypal account. Ended up asking support if they could post it in the support ticket mail, they did and it work. Overall took about an hour with very quick mail responses, and key was cheap and is working, so can't complain... Just try to use the same mail for your order as your paypal mail, otherwise it seems the system has trouble tracking orders...

Date of experience: June 11, 2022
New Hampshire
1 review
1 helpful vote
Follow kaleb r.
Unfollow kaleb r.
Send Message
Share Review
Report Review

Got a faulty product key
June 9, 2022

I bought a windows 10 pro key form their website I then immediately got emailed a key but it has already been used.

Date of experience: June 9, 2022
Michigan
1 review
0 helpful votes
Follow April B.
Unfollow April B.
Send Message
Share Review
Report Review

Invalid code made right
June 8, 2022

The initial code purchased was invalid. After providing screenshots of the error codes I was asked whether I wanted replacement code or refund. They promptly sent a new working code as requested. They were professional and I will definitely use this company again

Date of experience: June 7, 2022
Delaware
1 review
1 helpful vote
Follow GASPARE C.
Unfollow GASPARE C.
Send Message
Share Review
Report Review

Attempted many times to contact the companry for tech support. Not able to reach by phone or live chat.

Date of experience: June 4, 2022
Canada
1 review
2 helpful votes
Follow Gca P.
Unfollow Gca P.
Send Message
Share Review
Report Review

Stay away
May 15, 2022

Website is scam, purchased a product for CANADA and the email confirmation says it's "Argentina locked". Never got an email of product key as it says I need to "confirm" but does not state how. Asked for refund and never got a response. Stay away, when it's to good to be true, it is. Website is a complete scam

Date of experience: May 15, 2022
New Jersey
1 review
0 helpful votes
Follow Will T.
Unfollow Will T.
Send Message
Share Review
Report Review

Finally got around to activating windows and initially I thought that this was a super sketchy site and I was extremely apprehensive when putting in my debit card number. It charged immediately and I got the confirmation email right away. Shortly after I got the email with the actual code and it worked.

Date of experience: April 28, 2022
Romania
1 review
0 helpful votes
Follow Cojan R.
Unfollow Cojan R.
Send Message
Share Review
Report Review

Know what you are getting into
April 21, 2022

So, I purchased a UPlay key for Far Cry 6. I have been purchasing cheap keys from sketchy sites all my life. But this was the first time in my life that I was asked to provide billing information.

I mean, I used a Visa payment option and both Visa and PayPay have incredibly good anti-fraud systems in place but whatever. I provided him with a sold interrogation receipt I had lying around (thankfully) and they sent me a working key in the form of a PDF attachment of what I think was a picture of an activation key from a hard copy of the game ( like the little tickets that come in the box next to the actual game). Everything worked, I installed my game with no issues.

If you are willing to send them your credit card account information (I don't know why would you unless you didn't know what you were doing, like me) then you are good to go. After all, we get the customer service of what we pay for.

Date of experience: April 21, 2022
Ohio
1 review
0 helpful votes
Follow Greg T.
Unfollow Greg T.
Send Message
Share Review
Report Review

I was given two unactivated Xbox gamepass ultimate codes from a seller who send pictures from a scratched game pass card. Do not trust this fraudulent company. Either is in on the this scam or they do not is even check to see if the sellers are even valid.

Date of experience: April 16, 2022
Missouri
1 review
0 helpful votes
Follow Taylor S.
Unfollow Taylor S.
Send Message
Share Review
Report Review

Got product I paid for. No issues. Was a little bit odd as I had to confirm address and phone number in an email. However they worked quickly and I had my code I asked for.

Date of experience: April 14, 2022
GB
1 review
0 helpful votes
Follow Zain K.
Unfollow Zain K.
Send Message
Share Review
Report Review

They took payment twice form my account and then refused that they recieved it. PayPal sent me confirmation twice for both the layembts made and it's showing as paid in my bank account. These guys still refusing it. Stick with g2a and stay away from these scammers. In the pictures it can be seen that the PayPal payment confirmation came in at 5:19pm and they were telling me at 6:03pm that they didn't receive payment and it was denied.

Date of experience: April 7, 2022
GB
1 review
0 helpful votes
Follow Anthony B.
Unfollow Anthony B.
Send Message
Share Review
Report Review

Super quick, no real faffing about other than confirming its me which is very understandable today, cheapest I could possible get the game, brilliant service, very professional outfit.

Date of experience: March 31, 2022
Texas
1 review
0 helpful votes
Follow Maria C.
Unfollow Maria C.
Send Message
Share Review
Report Review

No lie legit
March 24, 2022

Pay for it that first didn't think about it went 10 minutes went by and then got an email redeem the code and up and running again thank you guys

Date of experience: March 23, 2022
Maryland
1 review
1 helpful vote
Follow Gavin C.
Unfollow Gavin C.
Send Message
Share Review
Report Review

Where do I start
March 23, 2022

I bought a one year psn digital code, didn't use it and they resold it the very next day after I bought it. I contacted them 2 weeks after and they told me to delete my emails and wait for a refund in 24 hours, which turned to 10days which turned to 3 weeks. I contacted them even though I knew they sold the code they sold to me to someone else, they basically thought they were running me in circles until I made it seem like I was desperate and they told me to delete proof of my claim. They're scammers trying to get you in any way they can

Date of experience: March 23, 2022
Wisconsin
1 review
1 helpful vote
Follow Kevin S.
Unfollow Kevin S.
Send Message
Share Review
Report Review

Don't go through the hassle of buying from them. You won't save money. I was expecting to get a code for a game but they sent two codes totaling $60 instead. I still had to pay a fee on the PlayStation Network so I didn't save any money and jumped through a bunch of loops to basically just buy the game on the PlayStation Network. Awful and they're probably just stealing people's info.

Date of experience: February 26, 2022
Texas
1 review
0 helpful votes
Follow Heather T.
Unfollow Heather T.
Send Message
Share Review
Report Review

Will recommend to anyone I can. Very fast response time and very good product. Thanks so much. Will be back to purchase again soon.

Date of experience: February 22, 2022
Ohio
1 review
6 helpful votes
Follow A r.
Unfollow A r.
Send Message
Share Review
Report Review

Awful Service
February 22, 2022

Sent me an email immediately after purchasing with the associate 3 month PS plus subscription code, also deducted the funds right away. Go and enter the code into the redeem codes section on my PlayStation and it states the code has already been claimed. Haven't heard back from customer support either. Terrible.

Date of experience: February 22, 2022
GB
2 reviews
0 helpful votes
Follow David L.
Unfollow David L.
Send Message
Share Review
Report Review

Xbox live gold
February 22, 2022

Easy to use service code delivered in less than a minute great service first time user will use again

Date of experience: February 21, 2022
Romania
1 review
0 helpful votes
Follow constantin l.
Unfollow constantin l.
Send Message
Share Review
Report Review

Invalid Code
February 17, 2022

They give me a invalid game code. I text them e maill, but nobody rezolve the problem, please stay away from this site, it s a bad joke. I you a want to buy a steam game, buy from steam, it s much safe. STAY AWAY

Date of experience: February 17, 2022

From the business

ElectronicFirst.com is an online retailer of digital products. We specialise in Xbox, PlayStation, Nintendo, PC Games, Software retail keys and much more. We strive to offer the cheapest prices and the best possible customer service. We are open 24/7 365 Days a year. With customer support available during these times.


electronicfirst.com
Sharjah, Sharjah, United Arab Emirates
+41