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Electronic First

How would you rate Electronic First?
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Australia
1 review
0 helpful votes
Follow Conner M.
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Sketchy But Very Good
November 21, 2020

Okay let me be honest i was expecting a scam but y'all came through and i got my product 10/10 good job guys but may i say the overall feel of the site and just how eveything is makes it feel super sketchy maybe do a sit update or just do some more promotions to get the word out that you guys are the real deal

Date of experience: November 20, 2020
Maryland
1 review
1 helpful vote
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Found ElectronicFirst through google/shopping - watch the currency on your purchase. When I did the 'buy now with paypal' I got the (correct) pricing in US$ - when I clicked through the shopping cart it changed to the same amount but in GBP. Completed purchase - no verification needed (other reviews said phone number was required) - delivery of codes was in minutes. Took me longer to work out where to use the codes than for the codes to be delivered. All inputted, and confirmed as valid and accurate.

Date of experience: February 20, 2017
Texas
1 review
6 helpful votes
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I am an IT expert, thought I could save money on my xbox live subscriptions for myself and my two kids. I downloaded the VPN application and never received a code. This is a scam, it might work for some, but would you risk a 20$ chance or spend an extra 12 bucks and go to cdkeys.com. Up to you, i regret it and the worst part is I read the reviews before I bought it considering my IT background. SCAM!

Date of experience: June 9, 2018
James L. Electronic First Rep
over a year old

Hi Jokah,

We are certainly not a scam. In the future please contact us - sales@electronicfirst.com or you can also contact our 24/7 live chat support team.

Numerous customers have used the Brazil region codes without any problems.

If you have not received the order remember to check spam / junk mail.

Kind Regards

EF Support

Pennsylvania
2 reviews
6 helpful votes
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Don't use this site
January 17, 2019

I purchased a 1 year membership of PlayStation Plus via code to be emailed. Instead I received a sketchy email asking for more personal information including my address? This was after I paid! Obvious PHISHING! Stay away from this site for codes! Luckily PayPal has great buyer protection. Oh, and their servers are based out of United Arab Emirates, if that's not sketchy enough for you. Have a great day.

Date of experience: January 17, 2019
James L. Electronic First Rep
over a year old

Hi,

Thanks for your feedback.

We can confirm that customers private details have never been sold or exposed in any way. They are simply used to verify the purchase was made by the customer.

Due to the nature of the products we sell (digital codes) and the high rate of stolen CC fraud involving PayPal we have had to put certain measures in place to ensure the transaction has been authorised by the customer.

This is generally only requested on first time purchases or high value orders.

We have a dedicated 24/7 all year round live chat & email support team. If you have any issues they will be resolved.

Kind Regards

EF Support

sales@electronicfirst.com

GB
1 review
1 helpful vote
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Absolute disgrace
April 1, 2021

Purchased a code from this website in January and it wouldn't work on my sons console I sent proof of this to them and they said they would refund when the code had been sold on to someone else it is over 2 months since this and am still awaiting a refund and have contacted them on numerous different occasions. I would not buy from this site!

Date of experience: April 1, 2021
Louisiana
1 review
3 helpful votes
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12 Xbox Live card
July 25, 2017

Ordered the card through here for the obvious discount compared to the live store. Was emailed the code within minutes, the code entered and regestered as a 12 month subscription. After clicking confirm it said something went wrong on there end. Emailed customer support and had a response again in minutes. Ended up having get on a support forum that had you login and enter it on the web. Code worked A++ 4/5 stars for the extra work. Will purchase in the future!

Date of experience: July 25, 2017
Australia
2 reviews
1 helpful vote
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I was very sceptical about purchasing Microsoft office for my mac on this site as the site didn't look very legit, however I used paypal to be secure and everything was perfect. I got my key to download Microsoft instantly, all working easily and not to mention the cheap price.
All in all really happy with the outcome.

Date of experience: May 28, 2021
Virginia
1 review
2 helpful votes
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Double check the price.
September 6, 2020

I ordered 2 Xbox gift cards for $25.00 each and on the website, the price was in GDP however I was paying in USD so the cost of the gift card final was over 50.00 yet they advertized it as 26% discount. They are not legit.

Date of experience: September 6, 2020
James L. Electronic First Rep
over a year old

Hi Pintu,

Apologies for the inconvenience caused.

Please contact us directly - sales@electronicfirst.com
Kindly, include your order id number so we can trace and sort it right away.

We would love to help you resolve your concern.

Kind Regards,

EF Support

Romania
1 review
0 helpful votes
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Know what you are getting into
April 21, 2022

So, I purchased a UPlay key for Far Cry 6. I have been purchasing cheap keys from sketchy sites all my life. But this was the first time in my life that I was asked to provide billing information.

I mean, I used a Visa payment option and both Visa and PayPay have incredibly good anti-fraud systems in place but whatever. I provided him with a sold interrogation receipt I had lying around (thankfully) and they sent me a working key in the form of a PDF attachment of what I think was a picture of an activation key from a hard copy of the game ( like the little tickets that come in the box next to the actual game). Everything worked, I installed my game with no issues.

If you are willing to send them your credit card account information (I don't know why would you unless you didn't know what you were doing, like me) then you are good to go. After all, we get the customer service of what we pay for.

Date of experience: April 21, 2022
Canada
1 review
0 helpful votes
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Didn't receive the mail with the key after purchase, contacted supported, they said to check my junk mail folder, mail wasn't there in both the email I provided and the email associated with my paypal account. Ended up asking support if they could post it in the support ticket mail, they did and it work. Overall took about an hour with very quick mail responses, and key was cheap and is working, so can't complain... Just try to use the same mail for your order as your paypal mail, otherwise it seems the system has trouble tracking orders...

Date of experience: June 11, 2022
Pennsylvania
1 review
7 helpful votes
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ABSOLUTELY TERRIBLE!
September 1, 2020

Run the other way people. They are crooks that will not rectify their mistakes. Sent a xbox code that was already redeemed and will not refund or resend a different one. I emailed them a few times and waited about a week for them to resolve the problem and they stopped responding. Since they did not respond I reviewed them on trustpilot and then they responded. But needless to say that was the last time they emailed. They did not give me a refund or a different code. Just terrible customer service!

Date of experience: September 1, 2020
James L. Electronic First Rep
over a year old

Hi Mia,

Apologies for the inconvenience caused.

Please contact us directly - sales@electronicfirst.com
Kindly, include your order id number so we can trace and sort it right away.

We would love to help you resolve your concern.

Kind Regards,

EF Support

Florida
1 review
2 helpful votes
Follow Amber A.
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I purchased a 12 month xbox live gold subscription and received a code within 3 minutes of purchase. As described by another user, the file had no extension, so I went to the file name, right clicked, chose rename, and named my file xboxlive. Jpg. Once I did this, there was a picture of the code; which I was able to enter to my xbox live subscription. No issues redeeming. I gave 4 stars rather than 5 because I have to go in and make the file readable myself. I did purchase a worldwide version because I didn't want to worry about trying to do the VPN thing.

Date of experience: June 30, 2018
Missouri
1 review
1 helpful vote
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Great
December 5, 2021

Bought PlayStation plus 1 year subscription great deal by the way kinda scared at frist but place my order anyway. Happy i did easy payment method use bitcoin very simple to use.In about 5 minutes from start to finsh. Thank you electronic frist

Date of experience: December 4, 2021
Australia
1 review
2 helpful votes
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Steals Personal Data
December 25, 2021

I purchased a UK voucher for my friends son as a Christmas present. They refused to send the voucher until I sent ID documentation, so I sent what they asked for (a bill) and then they asked for more ID. Then I sent them my photo ID and then they cancelled my purchase! So now I don't have a gift to send my friend after all that drama! Scam scam scam! Stay away!

Date of experience: December 25, 2021
Maryland
1 review
1 helpful vote
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Where do I start
March 23, 2022

I bought a one year psn digital code, didn't use it and they resold it the very next day after I bought it. I contacted them 2 weeks after and they told me to delete my emails and wait for a refund in 24 hours, which turned to 10days which turned to 3 weeks. I contacted them even though I knew they sold the code they sold to me to someone else, they basically thought they were running me in circles until I made it seem like I was desperate and they told me to delete proof of my claim. They're scammers trying to get you in any way they can

Date of experience: March 23, 2022
Washington
1 review
3 helpful votes
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I was hesitant at first because of bad reviews on here. But I tried it. I paid for a PS+ 12 month membership via paypal. I got an email a few minutes later with the code, entered into PS4, and voila! 12 month membership.

Date of experience: December 6, 2019
Canada
1 review
2 helpful votes
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Stay away
May 15, 2022

Website is scam, purchased a product for CANADA and the email confirmation says it's "Argentina locked". Never got an email of product key as it says I need to "confirm" but does not state how. Asked for refund and never got a response. Stay away, when it's to good to be true, it is. Website is a complete scam

Date of experience: May 15, 2022
Austria
1 review
0 helpful votes
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Be carefull with this Shop. I was getting a already used Key. No Money Back from PayPal or electronic First, No new Key. There is a high risk of losing your Money. Stay away from this Shop. If you have to much money make a present for Somebody who really needs it but not for this shop

Date of experience: December 13, 2021
New York
1 review
1 helpful vote
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Not a scam!
September 9, 2019

I bought 2 Brazilian 12 month Xbox live codes and they both worked perfectly. Simply downloaded one of many free VPNs that are available in the App Store. I chose to use X-VPN with a week trial free. Just cancel right after you accept the trial so you don't get charged after. Yes they send you emails to verify the transaction is legit. They only ask for your phone number and address, information that they already have when you PayPal them the money. Don't believe all the negative reviews. I had no issues at all. Took advantage of upgrading Xbox gold to ultimate game pass for 36 months. Buy 36 months of gold and then join 1 dollar or 2 dollar trial of Xbox ultimate game pass and Xbox will upgrade all 36 months to ultimate Gamepass for 36 months. Currently worth 14.99 per month. Take advantage while it's still available.

Date of experience: September 8, 2019
Wisconsin
1 review
1 helpful vote
Follow Kevin S.
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Don't go through the hassle of buying from them. You won't save money. I was expecting to get a code for a game but they sent two codes totaling $60 instead. I still had to pay a fee on the PlayStation Network so I didn't save any money and jumped through a bunch of loops to basically just buy the game on the PlayStation Network. Awful and they're probably just stealing people's info.

Date of experience: February 26, 2022

Overview

Electronic First has a rating of 2.2 stars from 167 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Electronic First most frequently mention phone number, customer service and personal information. Electronic First ranks 95th among Virtual Goods sites.

service
65
value
67
shipping
59
returns
47
quality
61
This company does not typically respond to reviews
+40