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Eldorado

How would you rate Eldorado?
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Hungary
1 review
15 helpful votes
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Eldorado
August 24, 2023

They are just stealing your personal info. Once they get your documents they ban you with no explanation at all. And the live chat is **** like the way they ignore you u can only have one answer from them and it's about how can I help you …. Your account has been suspended for no reason and then leave you in chat saying nothing. This website should be blocked as soon as possible and we need to report then for steeling our information. Shouldn't even get 1 star

Date of experience: August 24, 2023
California
1 review
3 helpful votes
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Surprised
December 27, 2021

I bought a cheap account and it came in about 20 minutes, at first i thought it was sketchy and did not believe it but somehow I got full access, make sure to check if the buyer you are buying from has a lot of good feedback.

Date of experience: December 27, 2021
Australia
1 review
3 helpful votes
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Legit
May 6, 2022

At first i was nervous to make a purchase from eldorado.gg because of the many negative reviews, i have used eldorado to make purchases for gaming accounts and am very satisfied with how the outcome went, very legit site just find a highly rated seller as the site is legit but sometimes not all the sellers are, i bought from eldorado. Last for the fortnite account i got. Hope this helped :D

Date of experience: May 5, 2022
California
1 review
3 helpful votes
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THIS IS NOT A SCAM?
June 13, 2022

Ive used this site over 30 times, and yes when using a new card I had to submit proof. Every person on this site that if offering services has been verified by the Eldorado team, I've given them my personal account info to help build my account. Ive used for RuneScape & Genshin impact. It's simple, the people on Eldorado are just like you & I except their professionals at the game your wanting help with. NEVER have I had my info hacked or stolen & NEVER have I had issues with a professionals messing up anything in my account. People are literally 1 staring the service bc they require you to prove who you are to prevent someone else from using your false info! I mean come on people. Ive attached below proof that I've used this service so many times. This is one of the only sites I use and trust, its hard to find that, hopefully you don't make the mistake of trusting someone who's never used the service.

Date of experience: June 11, 2022
New York
2 reviews
8 helpful votes
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I was a bit sceptical at first but i researched online that they got lowest osrs gp prices and went for it, had some difficulties registering but their chat was very helpful and the gold buying procedure was smooth

Date of experience: February 17, 2020
Germany
1 review
1 helpful vote
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My Boosted Service
October 18, 2021

I purchased a boosting service. They completed the service well before the estimated completion. Fast service, quality was great, will definitely use them again when I decide to have another alt. Thanks again 10/10

Date of experience: October 18, 2021
Maryland
1 review
14 helpful votes
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This website is a scam. I purchased an account for $60. I received it, but six days later, it was pulled back. Do not trust sellers on this website. They give you a ransomware email domain that hijacks accounts, known as "rambler.ru." If you're ever purchasing an account from someone, contact the seller first and ask what email domain the account is linked to. But Eldorado does not have the option to contact sellers unless you purchase the listing, which is unnecessary. So don't purchase anything from this website, especially accounts. There's a higher chance of the account getting pulled back rather than keeping it.

Date of experience: April 5, 2023
Netherlands
1 review
4 helpful votes
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From a seller's view.
January 29, 2024

Eldorado is one of the worst places to sell OSRS Accounts, Gold & Services on. The fee's to begin with are terrible! They even charge fees if you buy something, they charge you for selling something and they charge you for cashing out to your bank account. Besides that, their customer support is the absolute worst. They make you feel like you have nothing to say or else you'll get suspensed. Sellers on there that have more then 5000 feedback will always be on there. No matter what they do, they wont get any issues with Eldorado. The reason is the incredible amount of fee's Eldorado receives from the sellers. Sometimes you need to verify ONCE again, even if you already did three times. I find that really uneasy because there's money in my wallet on there. And they usually do it at that point. They are imo the biggest scammers out there. They work together with the biggest sellers and small sellers can get a bit of profit too. If they wont get suspended. It's a terrible platform.

Date of experience: January 29, 2024
Pakistan
1 review
8 helpful votes
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I used this website for years i give it everything and i had over 100 reviews but suddenly they banned me and didnt even give a reason.i am so disappointed at it at least you should give respect to your sellers

Date of experience: January 5, 2024
Missouri
1 review
0 helpful votes
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Shout out to Sam on the El Dorado Support Team! They helped me out immensely with getting me a refund after I noticed something sketchy with a genshin account that seemed to have a history of being reclaimed and after providing suitable proof I was going to be scammed I was able to close the dispute with a win on my side!

Thank you so much Sam if you'll even check this site!

Date of experience: November 10, 2023
Florida
1 review
8 helpful votes
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One day, I thought about buying a Fortnite account with some OG skins because played during the early days of that game and wanted to show it. I searched around and found eldorado.gg, when I made the purchase of my first account, it went smoothly. I got what I paid for and no need of verification. Then, I wanted to buy another one because the first one didn't have all the items I wanted. When I wen to make my second purchase, it started good, but then went downhill. It canceled the order while it was loading because apparently I didn't "verify in allotted time" and then since I didn't verify, is suspended my account so now and can't buy anything else. I made a second account to try to buy the account again, but it did the exact same thing. But this time, it didn't even give me the option to verify. Anyway, this site only works for certain accounts.

Date of experience: February 1, 2022
Egypt
1 review
4 helpful votes
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I did a seller application after they received the application(my id and my photo)they send me a massage that my account suspended

Date of experience: August 12, 2024
Canada
1 review
4 helpful votes
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I had bought a Pokémon GO account a while back and had verified as a buyer … no issues transaction went smoothly. Then today I verified as a seller and was told that I could not sell but that I can still buy on the site. No reason provided.

Date of experience: February 2, 2024
Indonesia
1 review
12 helpful votes
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Identity theft scam site
January 19, 2024

I happened months ago. I tried to verify with my ID but when I sent my photo of me and my ID they immediately suspend my account permanently. They didn't give any reason and just said only their team knows. I checked in sitejabber turns out I'm not the only one who's identity is stolen.

Date of experience: January 19, 2024
Florida
1 review
3 helpful votes
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Suspended my account when I tried to verify. Customer support was useless and said they weren't disclosing any information. John also took 30 minutes to reply.

Date of experience: April 4, 2024
California
1 review
6 helpful votes
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Double check your bank accounts to see if refund has been issued. This site says they verify the refund and puts it as their status, however they end up taking your money regardless. When requesting customer service, they respond with, we cant help you. Then they ban my account so I cannot talk with them again. Scam $#*! company.

Date of experience: December 2, 2022
Thailand
1 review
5 helpful votes
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Worst marketplace 2023
January 4, 2024

One of the worst service marketplace ever.
It took me 5 hours to get verified. With support who was the most mean and stupidest person ever!
When i got verified, i had ordered another one so i paid 3 times. Refund in approximately 5 to a few days. It's been a month now. I am going to oppose paiement. Worst service ever. The only good thing are the seller but the website is very thrash. And then they ban me for multiple account so that i cannot contact them.

Date of experience: January 4, 2024
GB
1 review
1 helpful vote
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Don't lol
March 30, 2023

Just don't buy from this website. Yes, the sellers are real but your accounts most likely will be banned and they do not care. There are so many better websites than this sh$t. I learned my lesson. Please don't buy from here.

Date of experience: March 30, 2023
Canada
1 review
0 helpful votes
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Sloppy. Locked my funds.
December 26, 2022

Verify ID and they say for reasons they can't say they're canceling my ID verify & refunding my money. One of those places that treat you like the business and themself like the customer, not the first time I had this kind of experience. I also had 2 accounts I'm sure that's why they locked me out, but there's nothing wrong with that not even against terms of service. They're just lazy so admin locked me out rather than use their brain.

They even tell me, I will receive my money back within 5 minutes to 5 days, as if trying to rid themselves of my presence yet again (when it will take a week where I won't have my money).

Lazy chat operators too, don't have time for people.

Check out the photo, tells me I'm getting a refund in eldorado credit but that's a lie I had to contact chat they're just locking my money for a week for no good reason.

Date of experience: December 26, 2022
New Zealand
1 review
8 helpful votes
Follow Nobody M.
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Eldorado is an absolute joke of a website.
I sold an account there with a 5 day insurance grace period. 2 weeks later I get a message from the buyer that it has been hacked or banned.
Eldorado tells me that they have suspended my account until I can help the buyer what the hell am I meant to do about it? Rubbish company

Date of experience: January 30, 2022

Overview

Eldorado has a rating of 1.2 stars from 167 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Eldorado most frequently mention customer service, live chat and suspicious activity. Eldorado ranks 799th among Gaming sites.

service
120
value
115
shipping
103
returns
111
quality
114
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