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Eldorado

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Iowa
1 review
8 helpful votes
Follow Summer B.
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I went to place an account i have up for sale and they required an id and picture. Once i provided those my account was permanently suspended and they refuse to give a reason why. I did cover the important parts of my id so they cant technically steal my identity because any gov facilitys etc etc need to see the full id.

Date of experience: May 3, 2023
Florida
1 review
5 helpful votes
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5 accounts, none left
November 25, 2023

Spent well over 200 dollars on around 5 accounts and I have nothing but crap to show for it. I don't reccomended this company, 9/10 they change the infomation weeks day or even months later. Every account i've had was taken, every. Single. One. Don't bother, just don't bother.

Date of experience: November 25, 2023
Australia
1 review
0 helpful votes
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Scammers based in China
December 28, 2022

Bunch of scammers based in China, problems with sellers changing passwords and they deliberately ban you when you ask for your money back. If anyone wants to contribute money it costs $30 per week for darknet services to keep their website DDOS'd. Get in contact to help donate, I'm doing the first month: redder_man (at)hotmail(dot)com

Date of experience: December 28, 2022
Minnesota
3 reviews
0 helpful votes
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Don't trust this company!
February 22, 2023

Woke up to 2 charges of almost $100 each and I've never even heard of the company. They obviously don't have very much security for purchasing whatever it is they sell and must encourage scamming people because this shouldn't have happened

Date of experience: February 22, 2023
Mississippi
1 review
0 helpful votes
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Help sellers scam you
August 14, 2021

No buyer protection. But at your own risk. Most likely after a couple day the account will be recovered anyways so don't get comfortable with it. But it's expected the took it from the owner and they can easily take it from you duh. Bought a Fortnite account and it didn't exist they told me I had to prove I didn't change the password. Are you kidding me? How? Seller didn't respond or try to help. He was an obvious scammer and they still closed in his favor due to "lack of evidence" but they didn't even require him to prove it was working! Customer support is very rude and they literally kept disconnecting and ignoring me when I was trying to get help. But what do I expect the seller steal the accounts in the first place they are all scammers. I'll be glad when epic shut this company down for fraud.

Date of experience: August 14, 2021
Tennessee
1 review
5 helpful votes
Follow Monty B.
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So I bought a account for 14 dollars and it bout another account for 94 dollars and I contacted the app and they said I didn't spend money I don't appreciate getting scammed that fast I thought it was a legal app but it's not

Date of experience: March 20, 2024
Serbia
1 review
1 helpful vote
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If you sell item and want to withdraw to Bitcoin, they ask for 28$ fees imagine to send the transaction...
Bitcoin should take between 2-3$ fees I'm using crypto for years and this site asks for 28$ fees just straight up robbery.

Date of experience: May 19, 2022
Nebraska
1 review
1 helpful vote
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Scam. DO NOT BUY FROM
November 21, 2022

I've had many people report that when they buy accounts, the card credentials get stolen and it cancels the purchase. I never had that in the past, but whenever you try to verify an account, they just steal your ID and instantly ban you. Also you cannot message sellers beforehand. It is a complete scam and you will lose money and get your credit/debit card and ID stolen. Never agian

Date of experience: November 21, 2022
Australia
2 reviews
14 helpful votes
Follow Dick L.
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Bought what I thought was an account for $400usd
What I really bought was $400usd of balance on Eldorado.gg
After my payment went through they wanted further verification of me holding photo ID which is ridiculous for a buyer.
$#*! you, you dog $#*!s

Date of experience: March 29, 2021
Netherlands
1 review
4 helpful votes
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From a seller's view.
January 29, 2024

Eldorado is one of the worst places to sell OSRS Accounts, Gold & Services on. The fee's to begin with are terrible! They even charge fees if you buy something, they charge you for selling something and they charge you for cashing out to your bank account. Besides that, their customer support is the absolute worst. They make you feel like you have nothing to say or else you'll get suspensed. Sellers on there that have more then 5000 feedback will always be on there. No matter what they do, they wont get any issues with Eldorado. The reason is the incredible amount of fee's Eldorado receives from the sellers. Sometimes you need to verify ONCE again, even if you already did three times. I find that really uneasy because there's money in my wallet on there. And they usually do it at that point. They are imo the biggest scammers out there. They work together with the biggest sellers and small sellers can get a bit of profit too. If they wont get suspended. It's a terrible platform.

Date of experience: January 29, 2024
Florida
1 review
1 helpful vote
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THEY SCAM YOU DONT WASTE YOUR MONEY
August 19, 2022

I bought an account and they changed the email so you cant rechange it for months and before you have a chance to do that they reset the password to an email you can't change and screw you in the $#*!. Don't waste your money

Date of experience: August 19, 2022
Hong Kong
1 review
14 helpful votes
Follow J C.
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This website charges your card and then requires you to send a photo of your ID, and a photo of yourself holding your ID before you can complete the transaction. This is so stupid, they can use this information to hack you and steal your information. This is dumb as heck. Requesting chargeback on the payment.

Date of experience: June 3, 2021
Pakistan
1 review
8 helpful votes
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I used this website for years i give it everything and i had over 100 reviews but suddenly they banned me and didnt even give a reason.i am so disappointed at it at least you should give respect to your sellers

Date of experience: January 5, 2024
Ukraine
2 reviews
8 helpful votes
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Scam and theft
November 24, 2023

They permanently suspending ALL accounts who apply for a seller verification. First i thought it was something wrong with my docs, while all was okay, then i started to notice similar reviews and reports all over the internet. After that i asked some of my friends to register and apply for selling too, everyone of them was permanently suspended in few minutes after verification was approved. So there is two conclusions - they do not want any new sellers anymore OR they just stealing all your personal information, to sell this database later. DO NOT TRUST THEM!

Date of experience: November 24, 2023
Canada
1 review
1 helpful vote
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Bought Genshin account from a seller. Was already banned/recovered. Got a replacement account but it was a stolen account. Same thing happened a third time. Then accuses me of being a scammer to support. Even though he admits selling a banned account as evidence. Gets my review deleted by support so he can continue scamming lmao. Absolute joke that support aids scammers even with evidence.

Date of experience: October 22, 2022
Serbia
1 review
4 helpful votes
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They banned my account for ''Suspicious activity'' without any explanation. Before this ban I deposit 40 euros to buy some gold for WOLTK. They didn't refund me my money and they blocked me on their chat, and they also ignoring e-mails. Think 2 times before deposit money there!

Date of experience: April 25, 2023
Rhode Island
1 review
1 helpful vote
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Scam, stay away
May 24, 2022

Wanted to buy a Minecraft account, put in my cc info, then I found out to actually get the account, they want a picture of my card and a scan of the front+back of my ID. No way am I doing that. I'll be filing for chargeback immediately.

Date of experience: May 24, 2022
Florida
1 review
2 helpful votes
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Slant-eye thieves
December 19, 2021

The sellers keep your login info.

I paid for a quest service over a year ago and after not playing for a year and getting on and paying for gold a few days ago I've noticed all my gold and items are gone. The skiller who i paid to quest last year is the only one who has ever logged on to my account besides me. I can only assume they saw me active and decided to try my old login information after I signed out, which was still the same, and then had a friend login and they wiped my bank. Pretty sad thats what these Chinese have to do to make some money but it is what it is. Hopefully it was enough to buy their grandmother out of slave labor at the nike factory. In all I had probably $30 dollars worth of money/items stolen. I would have paypal'd $50 just to save me the headace of repurchasing the things I already had.

Ive included a picture of the seller and their family.

Date of experience: December 19, 2021
Spain
1 review
5 helpful votes
Follow Sergi N.
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They banned me for no reason because I positioned my ads well and I was making money, I believe that the admins are the owners of some stores and when they invade their business they ban you

Date of experience: February 12, 2024
Philippines
1 review
3 helpful votes
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Identity Theft
September 19, 2022

As a seller it will take your ID along with your face and use it. Yes they're selling your identity somewhere else. They will instantly ban you the moment you upload your ID with your face in it ( For absolutely no reason) No further explanation will be given. Support is absolutely non-existent and the site might not be a scam but it will steal your identity.

Date of experience: September 19, 2022

Overview

Eldorado has a rating of 1.2 stars from 167 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Eldorado most frequently mention customer service, live chat and suspicious activity. Eldorado ranks 799th among Gaming sites.

service
120
value
115
shipping
103
returns
111
quality
114
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