Eldorado

Step 1: You buy something. Step 2: They use stolen credit cards to give you what you bought. Step 3: The original owners of the card uses fraud alert and takes 3-4 months to resolve it. Step 4: The scammy website's "protection policy" period ends before the refund happens and the game topups (or whatever you got) gets refunded. Step 5: you contact the scammy website and they gives you the middle finger. You contact the scammers the scammy website calls the sellers and they ghosts you. Step 6: You call yourself an idiot. I should have known if they are able to provide me with topups cheap, there would be some catch. I'm responsible for getting scammed. Please dont get scammed.

I've used Eldorado.gg as both a seller and a buyer, and my experience on both ends has made it clear that the platform does not protect users or enforce accountability. As a seller, I completed every order professionally and maintained 100% positive reviews. Despite this, my account was suspended without warning or explanation. When I contacted support, they simply told me sellers can be removed at any time for any reason—and then refused to release the money I had already earned. No appeal, no transparency. As a buyer, I purchased a boost from a seller who ended up cheating while logged into my account, which led to a permanent ban. After some discussion, the seller agreed to redo the boost in two days. But during that time, I realized I couldn't trust him and decided to move forward with someone else. I left a truthful, negative review, and days later I received vulgar, hateful messages from the seller—including disturbing personal insults and even bad wishes directed at my future children. I reported everything. When I contacted support to request a refund, an agent named Lolo responded saying the seller had been banned—but then told me: "The seller can still help you and communicate with you through the order chat, they are just not allowed to continue selling or withdraw their funds." This makes absolutely no sense. If a seller is banned and can't get paid, why would they have any reason to complete the order? Worse, Lolo seemed to imply that I was in the wrong just for responding negatively to someone who had cheated on my account and then verbally abused me. The lack of basic protection and professional support is shocking. Whether you're a seller risking suspension and frozen funds, or a buyer left vulnerable to abusive, dishonest users, Eldorado offers little more than copy-paste responses and confusing policies. I strongly recommend avoiding this platform.

NEVER use this d0g$#*! website to sell accounts. I sold an account but the buyer did not mark as received so I had to wait 3 days, after there's a 5 day warranty period, the "buyer" opened a dispute 3 hours before the warranty was over in which they claimed they got banned simply for changing the password and I had to help them. I helped them and contacted the game company in question, he not only changed a ton of the credentials sending off red flags but the room temperature IQ moron also used third party programs to cheat and now wanted a refund. I presented the evidence and won the case at this point 10 days had passed, AND THE ABSOLUTE BEST PART IS THESE $#*!S NOW WANT ME TO WAIT 5 MORE DAYS MAKING IT A TOTAL OF 15 DAYS. Don't ever buy or sell on this website spare yourself the trouble. The only reason I even considered it is because there was an account I wanted on the site. They obviously also charge a commission fee, and withdrawal process for funds is as follows:
Min Withdrawal Amount 10 USD SWIFT bank transfer (temporarily unavailable): 4% Fee + 5 USD flat fee (later 10 USD flat fee).
1 to 4 business days USDC Min Withdrawal Amount 200 USD: 6% fee and 20 USD flat fee. Bitcoin Min Withdrawal Amount 100 USD: 6% fee and 20 USD flat fee. Within 5 business days and the only other options is payoneer which is apparently the worst platform to do this and has horrible reviews. Save yourself a lot of stress and discomfort and never use this site SPECIALLY as a seller.

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David 6m ago
A full refund has been issued, you will receive it in time anywhere from 5 minutes to a few days depending on the bank you have used.
Just a note, if you wish to buy without any restrictions/verifications, you can always use cryptocurrency.
Just as a note, your policy is extremely bad and your management needs to know how good of a customer they just lost!
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David 4m ago
Our hearts are broken in shambles to see you go.
What will we ever do:(
I just copied and will post this conversation for all to know.
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David 3m ago
Sure, you are free to do that. I don't really see anything wrong here besides you refusing to cooperate and us simply refunding you.
2:58 pm
And me offering you our sympathy due to us losing a customer. Well we will see if I get my refund. Point is that these scammers are making money off your personal information. They received payment and as you can see they are far more interested in your information then your use of their service. If they wanted your business and got paid then that would be the end of it. Don't be foolish and give these idiots personal information. There are lots of companies you can use. And if your a Pro utilizing their site for business, get another company. I was set to go until they demanded my information and the pro got nothing. Very sad!

I made my very first order on this website and I purchased a $155 Fortnite account on January 22nd 2025, and I was perfectly happy with my account as the Fortnite account was provided and an attached email account. Today I tried to log in to the Fortnite account to play the game and came to terms that I was logged out and the password was changed, and the same for the email account. This occurred on February 24th, 2025 and I contacted customer support soon after finding this out and after a while they told me that they could not issue me a refund, get the account back for me OR issue me a replacement account of the same value. I had a terrible experience and time with this site/company. Do not trust them or buy from this website

Just like everyone else, as soon as I tried to verify my account, they instantly banned my account without any explanation! Luckily I was able to get a refund and hopefully it actually goes through. Don't ever buy from this site!

Bought in-game currency;The seller MoonTopUP delivered but after 11 days he simply charged back and Eldorado REFUSES to refund or or take any responsibility!
Seller is unresponsive, support doesn't want to help even after providing proof and despite what they say on their site making them COMPLICIT IN FRAUD! If sellers are free to scam buyers WITHOUT REPERCUSSIONS Eldorado.gg is A SCAM SITE! DO NOT TRUST THIS SITE! YOU LOST ONE MORE CUSTOMER! SCAM SITE AVOID!

Sells accounts and then claims it back through the original email. Its a scamy website and should be avoided. You are going to lose your money and the account you are buying.

Worst site to sell or buy on, was selling on this site and got suspended for nothing. Also I bought something, eldorado support goes for seller and screw you up.
PURE SCAMMERS, ONLY WANT MONEY FROM SALES.

Yes it is a scam group, if you verify as a seller they will ban you for no reason and won't explain at all, I asked them to delete my account hoping my information along with it will be removed, although I think they still have it in their database.

As I'm now trying to take legal action and submit a legal case at https://reportfraud.ftc.gov/ hoping they'll investigate this shady company, hopefully you guys tried to do the same the more the merrier and investigate this company ASAP as I saw many victims are part of it, including me being idiot for not researching about this shop first.

These scammer website permanently banned my account after 77 positive review and wighout single negative review and i asked them why and they said they cannot disclose further information, they are scamming buyer and sellers and never reply why they ban you just aware of them

I have bought several accounts for different games and platforms. Delivery is always immediate. The most impressive aspect is support. The few times I had issues with accounts, support was amazing and I always received a full refund. This is the site to use for buying game accounts. Only negative is that there are sometimes issues with accounts but it's normally on the seller side.

I wanted to be a seller here and tried to verification. I add my ID card and selfie photo for verification. Even though everything is true, they suddenly said my account is suspended. I tried to talk with the support about this situation ( Support's name is "Bob") He write literally nothing even he seen all the messages. I said that I gonna report this website for taken all my informations and photos then make me suspended. Support just said: " Of course. " Then i wrote him like this: " Bob, are u gonna help me or not? ". He just write after 5 seconds: "No." and close the chat. Now i cant be able to connect to live chat anymore))) This website is a big scam for anybody thinking about to use it. Never ever buy and try to sell anything.

What a scam of a site. Terrible customer service! I paid extra for a warranty, then the information I got for an account I bought wasn't usable, refused to refund me. You pay for a warranty that doesn't even work. Such a scam. Also when you talk to customer service they respond like NPC'S. They also told me that in 24 hours they cancel the order if issue isn't resolved, which the issue wasn't. 24 hours come and they say the same thing. The seller can pretend to be helpful by simply responding so the order never gets cancelled, they can lie and run down the clock until your warranty is gone and then the order can't be refunded or cancelled. It's a huge scam!

TERRIBLE! DO NOT BUY FROM THIS SITE. This is a scam, the account is STILL being used by someone else. Eldorado will NOT help you once you are scammed out of your money AND your account. Don't fall victim to this like I did. Go to another site. If you choose to proceed, know you're on your own, and will have zero protection. Except maybe your bank, but if you do a chargeback, eldorado will suspend you, even with ample proof their seller is a scammer, and will allow them to continue to scam.

I had a problem with the account and the seller wouldn't answer, so I had to make 3 tickets showing them their own policy, only for them to cancel them. 38 dollars wasted

Not well covered, fend for yourself
uploading photos isn't working, but trust me. I was lucky enough to keep my stuff and buyer get refund. But way sketchy

Worst place to by furniture. Fake leather is being sold for top dollars. $5600.00 sectional peeling within 6 months and manufacture warranty doesn't cover it. Manger advised to send a technician at my own expense. Don't waste your money.

A newcomer, started to create an account, have met all the requirements, after couple minutes got a notification says account suspended Permanently, Reason: Suspicious Activity. Like, seriously?
Contacted customer support, and they said nothing can be done here even tho if I newly applied my documents. No details given for account suspension.