eHarmonyReviews 1,177

Disgusted to find that when I wanted to cancel my 24 month subscription after 2 months as I found I wasn't using the site, they wouldn't let me and wanted me to keep paying for the next 22 months, even though I wasn't going to use the site and requested several times that they delete my account as they don't give you the option on the site. I'm currently seeking legal advice. Nowhere on the welcome email, FAQs or subscription details on the account does it say that the subscription can't be cancelled. They've quietly hidden it in the T&C where you'd never spot it because... what kind of dating website has a lock-in contract?! Avoid at all costs.

I should have followed my gut when I realized that they do not allow you to see options before signing up because there is a reason... terrible options. There were very few people in my area and there are a lot of scammers on this site also. Once I signed up and realized that the options were not good, I asked to cancel and get my money back, but once you sign up you are stuck. I would highly recommend staying away from this service.

I am amazed by the site. I am a kind intelligent woman. Looking for an intelligent. Kind, honest man. The worst site I have ever been on! The men are uneducated, immature, slovenly. I am an accepting person. I have no set criteria of how someone should look other than to be presentable. If someone reaches out to you and you don't get back to them right away it could be because you have a very busy life. Or that you don't check very often. This goodbye response that is used is such a childish option. Grown men who's egos are so fragile that if you don't respond within 30 minutes to an hour they must get rid of you. This is the absolute worst site I have ever been on. If I hadn't been required to pay for a certain chunk of time I would've already deleted my information. Nice women looking for an educated accomplished kind nice men should definitely not be here.

I recently got eharmony. My kids signed me up for this because I had gone through a divorce, and they wanted to set me up. They did this without permission, contacted eharmony very next day, because clearly in there ridiculous policy it says can be cancelled within 3 days with a bunch of hoops to jump through. Anyways they denied my refund because I live in mass. What the hell does living in a certain state have to do with my refund, if eharmony claims they are there for help u find love, shouldn't all eharmony customers be treated the same lol. This is by far the worst dating site out there, it is the exact same thing as free ones trust me don't waste your money. On top of it they r ridiculously expensive over 100 dollars for there cheapest package lol just trash. Owner beware!

I signed up for EHarmony and immediately regretted it. You cannot see when a user was last online and even though it might look like you have a ton of matches, most of them aren't active! A friend of mine signed up 5 years ago wasn't able to delete his profile and GUESS WHO I WAS MATCHED WITH. He hasn't been on it in 5 years! This is misleading for a company to charge so much and hide behind their disclosure of "we don't guarantee the quality of your matches". EHarmony is actively scamming people by leaving up fake, inactive profiles so that it appears as though there is lot of potential to match and meet but that isn't the case at all! Look up their reviews on the Better Business Bureau and you will see!

https://www.bbb.org/us/ca/los-angeles/profile/online-dating-services/eharmony-inc-*******9297/customer-reviews

I don't suggest eHarmony to anyone! Do not waste your time, especially your money! If you sign up as a regular user, you can't see anyone's pictures because they're purposefully blurred and you can only message someone once. However, if you'd like to pay, you will be LOCKED-IN on a 6 MONTH account. I tried cancelling only after 2 days, realizing I wasn't a huge fan of this website and nope, you're permanently locked in for 6 months, having to pay over 200 dollars. I e-mailed them explaining my issue and thoughts and they wished me luck and basically told me to be on my way... that they wouldn't do anything for me. So I told them that I'll be going on every social media platform and warning everyone of their lack of satisfaction to their customers and their fraudulent practices. Absolutely disgusting behavior. Do NOT sign up.

I was last on eharmony a few years ago. I don't know if it's improved. You have to answer dozens of questions and it is not a dating site. It seems to tout itself as a relationship site only. I think you HAVE to date someone before youg et into a relationship. I was on the site for a few weeks and had one person contact me and nothing further happened. I have no idea why. Did not even get a bite. And eharmony is the most expensive of all the dating sites. There was NO REFUND. I'd signed up for three to six months if I recall and didn't even use it a month. Poor policy.

I live in a city of 1.5 million people. For some, that's a lot and to others, not so much. Regardless, I assumed (incorrectly) there would be plenty of matches, so-to-speak, given the size and being a baby boomer. NOT a chance. I've widened the scope of possibilities and in 2 month, have received 8. One would think and so I thought, I'd get some matches each day or a a few each week... What a waste of money and time. I even wrote them a note inquiring. I was sluffed off with their standard form letter... widen your search... a bunch of bunk. NOT impressed. I would never recommend this site to anyone.

Shortly after my membership I had challenges getting into my account. I spent an hour on chat trying to get it to work, they said they could only change the password and I would not have access for 7 days. Before the 7 days was up they blocked my account due to "security" issue. I made it clear via chat that I did not want the service due to the problems. After they blocked it, I was tired of dealing with them and getting nothing in return. They charged my account $139 for renewal, after they blocked me and me telling them I wanted a refund for the service I wasn't getting. They continue to just hide behind e-mails and "customer service" jargon without assisting me other then quoting "terms".