eHarmonyReviews 1,177

Watch the offers that they have bc One Payment option for 24 months, no is really one they billing you 3 or 4 payments. Is a fraud

Absolute crooks. They mislead you into thinking you're signing up for a month and there's a 3 day grace period but then charge you for a whole year worth hundreds. When I contacted them immediately about this while the transaction was still pending, they said no cancellation, no refund. They said the 3 day grace is only good in a couple states and didn't care about the fact I couldn't afford the over $200 year membership. I thought I was purchasing a month. They are very unethical. Absolute crooks! They steal peoples money. Shut them down!
There is a petition with change.org to get them to change their policies so people don't get screwed over like they are now. I just signed it. For all my fellow ripped off people, go check it out.

Very useless website
They would rather you match up with 70 year olds if you're 20 just to say there are matches

BEWARE! I canceled my auto renewal only to discover it was turned back on and I was charged hundreds! This site is a money hungry scam!

Do not sign up for it. First of all you're roped into a scam where your supposed matches are actually mismatches. Second of all, the matches are people who either don't use the site anymore, or planted to rip you off. Your scope is small and you're not able to refine your search at all. With said frustration, here's the pain. When you go to cancel your subscription and not auto renewal it, you're going to be still billed for everything. Meaning, that left over money for said subscription, they're going to bill you for even though you didn't renew it. You're going to be up a creek without a paddle because they have a non existent customer service, but yet they hound you for your fees.

I was a new customer and was filling out my profile when a question came up about how I feel about climate change! I was thinking WTF? My feelings on climate change are of NO consequence to finding someone and I am just afraid that eHarmony might use this information for political activism and either try to get me to join their fight or shame me. NO WAY! I contacted eHarmony to completely delete my account!

Signed up for what I thought was a trial and found out I was locked in for 1 year. There were no one in my area period so I wanted to cancel and they would not let as they don't guarantee anything but to take your money!

Never mind that their prices are more expensive than other dating sites, but what pissed me off more was no monthly option for membership. You get to ONLY choose 6 months, 12 months, or 24 months embership! Free membership only is a childs game, and others photos are blurre out. Money hungry a bit?! I had over 20 messages in 1 day, but because I could not afford to pay the 6 months, I cancelled it! Customer service never got back to me to see if I can at least pay for 2 months membership, which still cost me over $120! Shame on the owner!

Many of the people have the same experience, they don't refund money, they just keep it even after telling you they will refund your subscription it will not happen.
Bunch of thieves.

Eharmony has the worst customer service you can imagine. The company itself is manipulative and attempts to con you at every turn. Never use this site.

They mislead you into believing they have people in your area, then use bots and fake profiles.

Horrible company, all they care about is money and scamming people.

I was on their site for quite awhile and never made a connection. They either sent a message then wouldn't respond or wouldn't respond when I sent a message. I wouldn't recommend this site to anyone.

It's a joke I spent less than a day actually maybe 20 minutes at the most and paid $70 which they refused to refund me and then are trying to charge me another $270 all of their responses are generic it's such a scam

They are thieves. They misrepresent their so-called 50% discount on the first month of their Premium package for $17.95, then $35.60 for the remainder of the year. That is, until you click the subscribe button, and there they had PayPal as an option the first time I attempt this (which disappeared after I called them), then noticed they changed the amount instead to $103.20 for four monthly installments. And you had to click "yes" to this agreement or no sale. Then they took away the PayPal option, and bumper the price up to $22.95 the first month, then $45.90 after. And likewise, on their subscription page they demanded to charge $120.49 for four months. That's quarterly, not monthly! Talk about a ruthless, heavy-handed dirty trick. I took screenshots, and called customer service. And unless eHarmony hires only folks with thick Indian accents, they claimed their office was in L. A. Yeah, right... When I asked them about this deception, they said that deal isn't for US customers. And you know what? I didn't see anything on their website that said anything about a US exclusion from their 50% off deal. They are just a bunch of liars and cheats. Point-blank. Don't throw your money away. They are vile, greedy, and rotten to the core. Stealing money from people who just want to find someone to love. Sub-human. Thoroughly disgusting. Soulless opportunistic jackals.

This is the worst online dating site. Not only are 80 recent of my matches without photos and 99 percent with completely opposing political views, today I got a match with a porno profile photo! Two hour after reporting it, it is still there. Several of my matches have been blocked for being fake profiles. I could tell immediately. None of my matches have been slightly suitable. Customer service is non-existent, and the tech is difficult to navigate. Don't subscribe! They take a lot of your money for absolutely nothing, except frustration and disappointment!

This website is truly terrible. For me to write a review it was really bad. I made the mistake by paying for a year instead of doing a month to see if it was worth it and it is NOT. Please do not waste your time or money joining this website. You will be disappointed and unhappy. It's so bad I will let them keep the money and still delete my account.