Eeshops

I ordered two items from EEEShop.net. A week later they told me that the delivery cost would be 5 times higher than quoted and paid. I made the mistake and paid the additional money for which I never received a receipt despite asking umpteen times. I had ordered two items. One arrived two months later and parts of it looked used and slightly damaged. I still have not received the other item. Their customer support advised that I should have received the item and that I should "check better". This is all absolutely ridiculous customer experience. Do not order from these people!

Like the other people who are reviewing this site, I too purchased items from them and have not received them. In November I purchased a DVD box set. It is now April and no box set yet. They gave me fake tracking numbers and numerous excuses why I had not received the DVDs yet. Seems like the box was returned to them as unmailable because their postal system was too back logged. So they tried to send it again and guess it got lost in the mail. They keep telling me to be patient, but luckily I was protected via PayPal, and was refunded my total amount back from PayPal.
Do not, I repeat, DO NOT purchase from this company. I can't stress it enough. They will take your money and rip you off. I was lucky and got my full refund, but others have not.

Terrible customer service, terrible communication. They received Paypal payment but did not ship product ordered. After two weeks and 4 e-mails, THEY cancelled order and refunded most of the order cost, however kept $5.53 for their trouble. Do not do business with these folks - you will be disapointed! Update: come to find out the order was NOT cancelled, but rather product sent a full month after order received and paid for, despite paying $28.00 for expidited shipping! Product finally received and found out it is nothing more than software downloaded for a warez site and written to CDs. This is an abosolutely terrible operation to do business with - you are better off throwing your money out of the car window.

Ordered from eeshops in October 2010, paid $300 for ps3 and xbox parts. They delayed shipping 6 weeks, used fake tracking numbers and when the order did arrive it had none of the items I ordered in it. They asked to return the goods which i did. The second shipment had some of what I ordered but most was missing and what was sent had the incorrect quantity if it was sent at all. Now it is the beginning of March 2011, they have my money, have stopped communicating and are no longer even trying to give any customer service at all. They also had me pay via paypal personal payment so I am left without a avenue of recourse in order to get my money back using paypal as there are no goods associated with the payment. Warning! DO NOT SEND A PERSONAL PAYMENT VIA PAYPAL TO THESE THIEVES! In February I got an email after contacting the sales rep and company owner. This email was from the customer service who asked me to describe the issue I was having. After 6 months and about 50 emails previously trying to get a refund, goods or credit, one would think they would have been well aware of the situation. They seem to have no recollection of my nightmare, which would indicate this treatment of customer orders is so common they are unable to tell which $#*!ed up order they are responding to. They gave some excuse about it being Chinese New Year and they would be back responding to customer needs as usual. Well they finally told something that is truthful. After responding yet again with a detailed but direct description of my complaint/issues, EESHOPS is once again ignoring emails. It is now 7 months since I paid my money for this order, I have sent the wrong items back and communicated the problem many times to no avail. RUN FROM THIS COMPANY UNLESS YOU WANT TO BE ROBBED BY THEM AS I HAVE! THEY ARE A JOKE OR WORSE, CHINESE RIP OFF ARTISTS WITH NO INTEGRITY, NO HONOR AND A BLACK EYE TO ANY OTHER BUSINESS IN CHINA HOPING TO DO BUSINESS WITH THE REST OF THE WORLD. YOU HAVE BEEN WARNED!