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1 Review by mike

Eeshops

Eeshops

2/28/11

Ordered from eeshops in October 2010, paid $300 for ps3 and xbox parts. They delayed shipping 6 weeks, used fake tracking numbers and when the order did arrive it had none of the items I ordered in it. They asked to return the goods which i did. The second shipment had some of what I ordered but most was missing and what was sent had the incorrect quantity if it was sent at all. Now it is the beginning of March 2011, they have my money, have stopped communicating and are no longer even trying to give any customer service at all. They also had me pay via paypal personal payment so I am left without a avenue of recourse in order to get my money back using paypal as there are no goods associated with the payment. Warning!!!! DO NOT SEND A PERSONAL PAYMENT VIA PAYPAL TO THESE THIEVES!!! In February I got an email after contacting the sales rep and company owner. This email was from the customer service who asked me to describe the issue I was having. After 6 months and about 50 emails previously trying to get a refund, goods or credit, one would think they would have been well aware of the situation. They seem to have no recollection of my nightmare, which would indicate this treatment of customer orders is so common they are unable to tell which $#*!ed up order they are responding to. They gave some excuse about it being Chinese New Year and they would be back responding to customer needs as usual. Well they finally told something that is truthful. After responding yet again with a detailed but direct description of my complaint/issues, EESHOPS is once again ignoring emails. It is now 7 months since I paid my money for this order, I have sent the wrong items back and communicated the problem many times to no avail. RUN FROM THIS COMPANY UNLESS YOU WANT TO BE ROBBED BY THEM AS I HAVE!!! THEY ARE A JOKE OR WORSE, CHINESE RIP OFF ARTISTS WITH NO INTEGRITY, NO HONOR AND A BLACK EYE TO ANY OTHER BUSINESS IN CHINA HOPING TO DO BUSINESS WITH THE REST OF THE WORLD. YOU HAVE BEEN WARNED!

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