eDreams
Overview
eDreams has a rating of 4 stars from 11,113 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with eDreams most frequently mention good experience, flight ticket and next time. eDreams ranks 1st among Travel Deals sites.
This company responds to reviews on average within 3 days
How would you rate eDreams?
Egypt 1 review 0 helpful votes
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Booking with eDreams
April 26, 2025
Booking was easy and efficient. Website simplifies the process.
Date of experience: April 16, 2025
GB 1 review 0 helpful votes
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Fantastic
February 27, 2025
Seamless navigation on the site and prompt customer service
Date of experience: February 17, 2025
Netherlands 1 review 0 helpful votes
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Too much repetitive questions
April 9, 2025
Baggage separate can end up costly
Site navigation repetitive
Date of experience: March 30, 2025
Washington 1 review 0 helpful votes
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Title
February 27, 2025
Please describe your experience please describe your experience
😎😎😎😎
Date of experience: February 17, 2025
New Jersey 1 review 0 helpful votes
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Cheapest Available
February 27, 2025
I am happy with the reservation process. It was inexpensive.
Date of experience: February 17, 2025
Cyprus 1 review 0 helpful votes
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Excellent
May 4, 2025
Excellent the customer service are very helpful and friendly
Date of experience: April 24, 2025
Mauritius 1 review 0 helpful votes
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Flight to Istanbul
April 17, 2025
Booking air tickets was easy and I will surely do it again in future
Date of experience: April 6, 2025
GB 1 review 0 helpful votes
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Rip
May 4, 2025
Asking for more money a day before holiday
Dont go to this broker
Date of experience: April 24, 2025
Switzerland 1 review 0 helpful votes
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Good and clear the policy
March 29, 2025
I got the cheapest book by plane and hotel in eDreams with good discounts
Date of experience: March 19, 2025
Maryland 1 review 0 helpful votes
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Choose eDreams!
March 1, 2025
Wonderful experience! I have booked 2 flights through eDreams!
Date of experience: February 19, 2025
Belgium 1 review 0 helpful votes
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Easy booking
February 28, 2025
Clear overview with possible flights and prices. Easy to book.
Date of experience: February 18, 2025
GB 1 review 0 helpful votes
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Booking information
February 28, 2025
Great service put my mind at ease. Solved any issues that were worrying me.
Date of experience: February 18, 2025
Luxembourg 1 review 0 helpful votes
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Fair price for Prime members
February 28, 2025
The website is easy to use and offers fair prices for European flights
Date of experience: February 18, 2025
Indiana 1 review 0 helpful votes
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Great deals
February 27, 2025
Very straight forward to booking and other great incentives
Date of experience: February 17, 2025
HelpCentre & Chat:
https://www.edreams.com/travel/support-area/
Sign up for Prime deals:
https://www.edreams.com/prime/
eDreams ODIGEO is one of the world’s largest online travel companies and one of the largest e-commerce businesses in Europe. The business is the largest flight retailer globally, excluding China, and the largest in Europe. Under its four leading online travel agency brands – eDreams, GO Voyages, Opodo, Travellink, and the metasearch engine Liligo – it serves more than 20 million customers per year across 44 markets. Listed on the Spanish Stock Market, eDreams ODIGEO works with over 700 airlines and +2.1 million hotels. The business conceptualised Prime, the first subscription product in the travel sector which has attracted millions of members since launching in 2017. The brand offers the best quality products and the widest choice of regular flights, low-cost airlines, hotels, dynamic packages, cruises, car rental services and travel insurance products to make travel easier, more accessible, and better value for consumers across the globe.
https://www.edreams.com/travel/support-area/
Sign up for Prime deals:
https://www.edreams.com/prime/
eDreams ODIGEO is one of the world’s largest online travel companies and one of the largest e-commerce businesses in Europe. The business is the largest flight retailer globally, excluding China, and the largest in Europe. Under its four leading online travel agency brands – eDreams, GO Voyages, Opodo, Travellink, and the metasearch engine Liligo – it serves more than 20 million customers per year across 44 markets. Listed on the Spanish Stock Market, eDreams ODIGEO works with over 700 airlines and +2.1 million hotels. The business conceptualised Prime, the first subscription product in the travel sector which has attracted millions of members since launching in 2017. The brand offers the best quality products and the widest choice of regular flights, low-cost airlines, hotels, dynamic packages, cruises, car rental services and travel insurance products to make travel easier, more accessible, and better value for consumers across the globe.
- Visit Website
- Madrid, Madrid, Spain
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Business History
eDreams ODIGEO and each of its five leading brands – Opodo, eDreams, GO Voyages, Travellink and Liligo – have been instrumental in ushering in a new era of travel booking. eDreams was founded in 1999 in Silicon Valley with backing from venture capital. The company completed two leveraged buyouts, the first in 2006 (TA Associates) and the second in 2010 (Permira). During 2011, eDreams merged with GO Voyages and acquired Opodo (which included Travellink) and post the acquisition of liligo in 2013 became eDreams ODIGEO. In 2014 the Company listed on Bolsa de Madrid, the Spanish Exchange and in 2015 Dana Dunne was appointed CEO. Budgetplaces was acquired in 2017. Today, eDreams ODIGEO operates in 44 countries; is a leading global online travel business and the proud founder of the travel industry’s first subscription product, Prime, conceived and launched in 2017.
Company Representative
Colin S.
Typically responds within 3 days
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Xeeshan,
We are truly sorry that your experience with customer service was less than ideal.
The way the interaction was handled does not align with our quality standards, which is something we take seriously.
We reviewed your case to verify that quality was otherwise met and assure you that your request is in progress and being properly handled.
As soon as we have an answer, we will notify you by email at the address used to make your purchase.
We appreciate your patience and understanding during this time.
Sincerely,
John
Customer Care Team