eDreams
Overview
eDreams has a rating of 4 stars from 11,109 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with eDreams most frequently mention good experience, flight ticket and next time. eDreams ranks 1st among Travel Deals sites.
This company responds to reviews on average within 3 days
How would you rate eDreams?
Date of experience: April 21, 2025
Ireland 1 review 0 helpful votes
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Convenient service
April 8, 2025
Convenient service. I have used edreams before because the options are clear
Date of experience: March 29, 2025
Michigan 2 reviews 0 helpful votes
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Good value
April 28, 2025
Economical and quick, making travel possible for the working man!
Date of experience: April 18, 2025
GB 1 review 0 helpful votes
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Booking was easy to navigate, clear to understand
April 28, 2025
Price was right for my chosen dates which I found affordable
Date of experience: April 18, 2025
Louisiana 1 review 0 helpful votes
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Sucked into Prime membership
April 17, 2025
I was not aware the site will hid and charge an ongoing monthly fee
Date of experience: April 7, 2025
Afghanistan 1 review 0 helpful votes
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Because it provides good and fast service to its customers.
Date of experience: April 7, 2025
GB 1 review 0 helpful votes
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My experience
February 23, 2025
I book my ticket online, everything was perfect. It not that difficult at all.
Date of experience: February 13, 2025
Bulgaria 1 review 0 helpful votes
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It works, but little bit distracting web site and app
February 23, 2025
It was really hard for me to understand the logic behind ads.
Date of experience: February 13, 2025
Israel 1 review 0 helpful votes
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Flights from Tel Aviv to Munich
April 19, 2025
I had a good experience booking my flights with eDreams. Thank you.
Date of experience: April 9, 2025
Morocco 1 review 0 helpful votes
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Everything was smooth 😌 👍
April 30, 2025
My experience was perfect fast responding and smooth steps
Date of experience: April 20, 2025
Ireland 1 review 0 helpful votes
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Booking experience
April 29, 2025
Simple and efficient with no complicated questions making for a smooth booking experience.
Date of experience: April 19, 2025
Saudi Arabia 1 review 0 helpful votes
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Easies reservation
May 2, 2025
Very smooth, clear, good offer, many options, competitive prices and quick
Date of experience: April 23, 2025
Spain 1 review 0 helpful votes
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Nice
April 30, 2025
Thanks so much I appreciate you and your support for this team
Date of experience: April 20, 2025
California 1 review 0 helpful votes
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Late booking
May 2, 2025
Had to make a booking at short notice
All went well and website was really easy
Date of experience: April 23, 2025
Argentina 1 review 0 helpful votes
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Great experience
April 19, 2025
The transaction was really easy and simple. Several options to choose from.
Date of experience: April 9, 2025
HelpCentre & Chat:
https://www.edreams.com/travel/support-area/
Sign up for Prime deals:
https://www.edreams.com/prime/
eDreams ODIGEO is one of the world’s largest online travel companies and one of the largest e-commerce businesses in Europe. The business is the largest flight retailer globally, excluding China, and the largest in Europe. Under its four leading online travel agency brands – eDreams, GO Voyages, Opodo, Travellink, and the metasearch engine Liligo – it serves more than 20 million customers per year across 44 markets. Listed on the Spanish Stock Market, eDreams ODIGEO works with over 700 airlines and +2.1 million hotels. The business conceptualised Prime, the first subscription product in the travel sector which has attracted millions of members since launching in 2017. The brand offers the best quality products and the widest choice of regular flights, low-cost airlines, hotels, dynamic packages, cruises, car rental services and travel insurance products to make travel easier, more accessible, and better value for consumers across the globe.
https://www.edreams.com/travel/support-area/
Sign up for Prime deals:
https://www.edreams.com/prime/
eDreams ODIGEO is one of the world’s largest online travel companies and one of the largest e-commerce businesses in Europe. The business is the largest flight retailer globally, excluding China, and the largest in Europe. Under its four leading online travel agency brands – eDreams, GO Voyages, Opodo, Travellink, and the metasearch engine Liligo – it serves more than 20 million customers per year across 44 markets. Listed on the Spanish Stock Market, eDreams ODIGEO works with over 700 airlines and +2.1 million hotels. The business conceptualised Prime, the first subscription product in the travel sector which has attracted millions of members since launching in 2017. The brand offers the best quality products and the widest choice of regular flights, low-cost airlines, hotels, dynamic packages, cruises, car rental services and travel insurance products to make travel easier, more accessible, and better value for consumers across the globe.
- Visit Website
- Madrid, Madrid, Spain
- Edit business info
Business History
eDreams ODIGEO and each of its five leading brands – Opodo, eDreams, GO Voyages, Travellink and Liligo – have been instrumental in ushering in a new era of travel booking. eDreams was founded in 1999 in Silicon Valley with backing from venture capital. The company completed two leveraged buyouts, the first in 2006 (TA Associates) and the second in 2010 (Permira). During 2011, eDreams merged with GO Voyages and acquired Opodo (which included Travellink) and post the acquisition of liligo in 2013 became eDreams ODIGEO. In 2014 the Company listed on Bolsa de Madrid, the Spanish Exchange and in 2015 Dana Dunne was appointed CEO. Budgetplaces was acquired in 2017. Today, eDreams ODIGEO operates in 44 countries; is a leading global online travel business and the proud founder of the travel industry’s first subscription product, Prime, conceived and launched in 2017.
Company Representative
Colin S.
Typically responds within 3 days
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Toncho,
We are truly sorry that your experience with customer service was less than ideal.
The way the interaction was handled does not align with our quality standards, which is something we take seriously.
We reviewed your case to verify that quality was otherwise met, and assure you that your request is in progress and being properly handled.
As soon as we have an answer, we will email you at the address you used to make your purchase.
We appreciate your patience and understanding during this time.
Sincerely,
John
Customer Care