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eDreams

Overview

eDreams has a rating of 4 stars from 11,061 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with eDreams most frequently mention good experience, flight ticket and next time. eDreams ranks 1st among Travel Deals sites.

service
873
value
828
shipping
509
returns
679
quality
752
This company responds to reviews on average within 3 days
+524
How would you rate eDreams?
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Arizona
1 review
0 helpful votes
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Boleto de avión
August 27, 2022

Muy safisfecha en pocos días puede encontrar un boleto a un buen precio gracias.

Date of experience: August 27, 2022
Bulgaria
1 review
0 helpful votes
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Нямам билети за полета,който резервирах и платих. Очаквам на *******@abv.bg информация за полета

Date of experience: March 5, 2024
John T. eDreams Rep
over a year old

Dear Tsvetan,

We are truly sorry that your experience with customer service was less than ideal.

The way the interaction was handled does not align with our quality standards, which is something we take seriously.

We reviewed your case to verify that quality was otherwise met and assure you that your request is in progress and being properly handled.

As soon as we have an answer, we will notify you by email at the address used to make your purchase.

We appreciate your patience and understanding during this time.

Sincerely,

John
Customer Care Team

GB
1 review
0 helpful votes
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Good
March 14, 2024

少しわかりにくいですが、良かったと思います。まだ旅行に実際行ったわけではないので、予約の段階での話になります。

Date of experience: March 4, 2024
John T. eDreams Rep
over a year old

Dear Sae,

Thank you for taking the time to write this review! Your feedback is important to us and helps us continuously improve our service. We are grateful for your business and hope you will choose us again for your future travels.

Sincerely,
Payal
Customer Care team

Georgia
1 review
0 helpful votes
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გბვვ
March 2, 2024

ვგფჯნნვბჯჯკკმნნბბბბვვვვბბბვვვვვ ებბდბდნდ დნდნ დ დჯდ დჯდჯჯრნდნდ

Date of experience: March 2, 2024
Dimitry V. eDreams Rep
over a year old

Thank you for taking the time to write this review! Your feedback is important to us and helps us to continue to improve our service. We are grateful for your business and hope you will choose us again for your future travels.

Sincerely,

Customer Care team

Iceland
1 review
0 helpful votes
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Ok
March 2, 2024

Pirmą kartą susidūriau su šia svetaine,viskas patiko,patirtis gera,viską supratau,ačiū.

Date of experience: March 2, 2024
Dimitry V. eDreams Rep
over a year old

Thank you very much for your positive review!

We appreciate you taking the time to share your kind words. It will be our pleasure to serve you again in the future.

Best regards,

Customer Care team

Serbia
1 review
0 helpful votes
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👍
February 22, 2024

👍👍👍👍👍👍👍👌👌👌💕💕💕💕💕💕💕💕😊😊😊😊😊😊😊😊😊😊😔😔😔😊😔😔😔😔😔😔😔😔😔😔😔😔😔😊😊😊😊😊😊😊😊😊😊😔😔

Date of experience: February 22, 2024
Spain
1 review
0 helpful votes
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Ok
November 16, 2024

Okkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkk

Date of experience: November 6, 2024
Washington
1 review
0 helpful votes
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Good
October 23, 2023

Excelente muy bien me agrada este hotel y la tapices y atención siempre

Date of experience: October 23, 2023
Dimitry V. eDreams Rep
over a year old

Thank you very much for your positive review!

We appreciate you taking the time to share your kind words. It will be our pleasure to serve you again in the future.

Best regards,

Customer Care team

Peru
1 review
0 helpful votes
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Muy buena
September 13, 2022

Estoy satisfecha con la aplicación, me ayuda a darle seguimiento a mi viaje.

Date of experience: September 13, 2022
Dina A. eDreams Rep
over a year old

Dear GRANDEZ.,

We’d just like to thank you for taking the time to write this review. Every bit of feedback like this does so much to help us out! We’re very grateful for customers like you and hope you stick with us for years to come!

Sincerely,
Customer Service

Spain
1 review
0 helpful votes
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Bra
January 17, 2024

Jag nöjd med det här bokningen och jag tror eDreams ärligt bolag

Date of experience: January 17, 2024
Dimitry V. eDreams Rep
over a year old

Thank you for taking the time to write this review! Your feedback is important to us and helps us to continue to improve our service. We are grateful for your business and hope you will choose us again for your future travels.

Sincerely,

Customer Care team

Peru
1 review
0 helpful votes
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Aumente el precio final
October 4, 2022

Al pagar el precio final aumentaron $70, un robo que hacen al comprador.

Date of experience: September 4, 2022
Lithuania
1 review
0 helpful votes
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Хорошо
February 17, 2024

Впервые покупал билеты.быстро разобрался как это делать

Date of experience: February 17, 2024
Dimitry V. eDreams Rep
over a year old

Thank you very much for your positive review!

We appreciate you taking the time to share your kind words. It will be our pleasure to serve you again in the future.

Best regards,

Customer Care team

Texas
1 review
0 helpful votes
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Viaje
September 19, 2022

Buen servicio y excelentes precios en la página gracias por la ayuda siempre

Date of experience: September 19, 2022
Dina A. eDreams Rep
over a year old

"Dear Jean R,

We can’t thank you enough for the kind words about our service. Your review means a lot to us.

Sincerely,

Customer Service"

Romania
1 review
0 helpful votes
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Ok
February 17, 2024

Excelent, ușor de făcut rezervarea.
Voi mai folosi.

Date of experience: February 17, 2024
Dimitry V. eDreams Rep
over a year old

Thank you very much for your positive review!

We appreciate you taking the time to share your kind words. It will be our pleasure to serve you again in the future.

Best regards,

Customer Care team

Greece
1 review
0 helpful votes
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Εύκολη και γρήγορη κράτηση
February 14, 2024

👍 Γρήγορη κράτηση, εύκολα βήματα και οικονομικές προσφορές

Date of experience: February 14, 2024
GB
1 review
0 helpful votes
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Good
February 14, 2024

Nicehgbigig gift often
Get hhhu uhhhvhhvh ugghghhjbcg

Date of experience: February 14, 2024
Viet Nam
1 review
0 helpful votes
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Cảm nhận đặt vé
March 3, 2023

Tôi cảm nhận khá tốt khi sử dụng dịch vụ bên app lần sau tôi sẽ đặt tiếp

Date of experience: March 3, 2023
Mohamed H. eDreams Rep
over a year old

Dear Nguyen T.,

We’d just like to thank you for taking the time to write this review. Every bit of feedback like this does so much to help us out! We’re very grateful for customers like you and hope you stick with us for years to come!

Sincerely,

Customer Service

Costa Rica
1 review
0 helpful votes
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Lugar practico y facil para realizar tu reserva
February 26, 2023

Buena se me hizo muy facil y practico la conocía es la primera vez que la uso

Date of experience: February 26, 2023
Mohamed H. eDreams Rep
over a year old

Dear Juan W.,

We’d just like to thank you for taking the time to write this review. Every bit of feedback like this does so much to help us out! We’re very grateful for customers like you and hope you stick with us for years to come!

Sincerely,

Customer Service

Peru
1 review
0 helpful votes
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Comentario
August 2, 2022

Hasta ahora todo va bien a la espera del viaje, para poder saber que todo saldrá bien.

Date of experience: August 2, 2022
Ecuador
1 review
0 helpful votes
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Genial
July 1, 2023

Pude comprar rápido y me llego la reserva pronto fue muy rápido

Date of experience: July 1, 2023