Overview
eDreams has a rating of 4 stars from 11,072 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with eDreams most frequently mention good experience, flight ticket and next time. eDreams ranks 1st among Travel Deals sites.
Thank you so much. I'm so happy. Because your service very nice
Good service. Keep updating to more friendly users and offer more promotion.
I always have good experience and find the best deals and prices
My overall experience with eDreams is really positive and great, so I would be glad to recommend it to everyone. They are very professional and clients oriented. I have no any remarks...
For me it was simply to get an Aer Lingus flight a little cheaper than if I booked it directly with Aer Lingus.
Received the details in good time. Happy overall with the service provided
I was looking for hundreds of top websites for better deal's but the edreams provide the best one.
It was very easy to book a flight ticket here being my first time but was able to book easily.
C'est pas trop mal en tant que service j'attends le reste l'avenir je pense que je pourrai en dire plus
The best service I have been experience in dealing with travel agents, very prompt in delivering and cheapest flight ticket. The experience I enjoy from your company is amazing. Keep up the good customer service. Reliable company and integrity.
"Buy this, buy that, are you sure you dont need this and that"
Annoying booking process.
Dear Tomi,
We are truly sorry that your experience with customer service was less than ideal.
The way the interaction was handled does not align with our quality standards, which is something we take seriously.
We reviewed your case to verify that quality was otherwise met and assure you that your request is in progress and being properly handled.
As soon as we have an answer, we will notify you by email at the address used to make your purchase.
We appreciate your patience and understanding during this time.
Sincerely,
John
Customer Care Team
I want to know for sure. Is the confirmation enough or get i the tickets later?
Everything worked out so easy and well, than you! I received my confirmation with all the information and it's much better having the app on my phone. I definitely recommend to be used 👌
Good, saving money and good travel with perfect air line, they give you very good information
My experience with edreamd was very good and I happy because was cheaper than other companies
The information is clear, it was easy to access to information and book my air ticket
Great site, easy to search, I recommend it to everyone for easy booking of airline tickets
https://www.edreams.com/travel/support-area/
Sign up for Prime deals:
https://www.edreams.com/prime/
eDreams ODIGEO is one of the world’s largest online travel companies and one of the largest e-commerce businesses in Europe. The business is the largest flight retailer globally, excluding China, and the largest in Europe. Under its four leading online travel agency brands – eDreams, GO Voyages, Opodo, Travellink, and the metasearch engine Liligo – it serves more than 20 million customers per year across 44 markets. Listed on the Spanish Stock Market, eDreams ODIGEO works with over 700 airlines and +2.1 million hotels. The business conceptualised Prime, the first subscription product in the travel sector which has attracted millions of members since launching in 2017. The brand offers the best quality products and the widest choice of regular flights, low-cost airlines, hotels, dynamic packages, cruises, car rental services and travel insurance products to make travel easier, more accessible, and better value for consumers across the globe.
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- Madrid, Madrid, Spain
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Customer,
Our sincere thanks for your positive words and feedback.
As a valued customer, we look forward to serving you again.
Best regards,
Customer Care team