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eDreams

Overview

eDreams has a rating of 4 stars from 11,113 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with eDreams most frequently mention good experience, flight ticket and next time. eDreams ranks 1st among Travel Deals sites.

This company responds to reviews on average within 3 days
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How would you rate eDreams?
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BO
1 review
0 helpful votes
Follow Geraldine N.
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Best prices!
February 22, 2023

You have the best prices, thank you! I will definitely recommend your app to my family.

Date of experience: February 22, 2023
Mohamed H. eDreams Rep
over a year old

Dear Geraldine I.,

We’d just like to thank you for taking the time to write this review. Every bit of feedback like this does so much to help us out! We’re very grateful for customers like you and hope you stick with us for years to come!

Sincerely,

Customer Service

Germany
1 review
0 helpful votes
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It all went to my satisfaction
July 8, 2022

I am waiting to See how the Rest of the process unfolds once my flights approach.

Date of experience: July 8, 2022
GB
1 review
0 helpful votes
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Good job
May 14, 2024

This is my first time using your platform I think is better

Date of experience: May 4, 2024
Norway
1 review
0 helpful votes
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PERFECT
July 10, 2022

It was so easy and so useful web page design. Thank you for your kind help.

Date of experience: July 10, 2022
Dina A. eDreams Rep
over a year old

Dear Vikroriia A.,

We’d just like to thank you for taking the time to write this review. Every bit of feedback like this does so much to help us out! We’re very grateful for customers like you and hope you stick with us for years to come!

Sincerely,
Customer Service

South Africa
1 review
0 helpful votes
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Helped very well
June 10, 2023

I had to book last minute and used edreams and it helped so well.? Thank you

Date of experience: June 10, 2023
Dimitry V. eDreams Rep
over a year old

Thank you for your positive feedback and for taking the time to post it!

We are delighted that you had a great experience and look forward to being of service to you again in the future.

Best regards,

Customer Care team

Slovenia
1 review
0 helpful votes
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It was fast and cheap
September 9, 2022

It was fast and cheap. It would be fine if we could do check in online.

Date of experience: September 9, 2022
Dina A. eDreams Rep
over a year old

Dear Job S.,

We’d just like to thank you for taking the time to write this review. Every bit of feedback like this does so much to help us out! We’re very grateful for customers like you and hope you stick with us for years to come!

Sincerely,
Customer Service

Connecticut
1 review
0 helpful votes
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4 stars
September 9, 2022

Overall good experience! Please make it easier and more convenient to find and print the itinerary.

Date of experience: September 9, 2022
Dina A. eDreams Rep
over a year old

Dear David L.,

We’d just like to thank you for taking the time to write this review. Every bit of feedback like this does so much to help us out! We’re very grateful for customers like you and hope you stick with us for years to come!

Sincerely,
Customer Service

GB
1 review
0 helpful votes
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Good service
September 11, 2023

Good service. Easy to use and straightforward. Got the flight I wanted so all is good

Date of experience: September 11, 2023
Dimitry V. eDreams Rep
over a year old

Thank you for taking the time to write this review! Your feedback is important to us and helps us to continue to improve our service. We are grateful for your business and hope you will choose us again for your future travels.

Sincerely,

Customer Care team

GB
1 review
0 helpful votes
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Mr
September 25, 2022

It would be marvelous if my boarding pass will be send to me as others do

Date of experience: September 25, 2022
Dina A. eDreams Rep
over a year old

"Dear David U,

Thanks so much for your feedback! We’re really glad you enjoyed our service. Thanks again for the review and for being such a great customer.

Sincerely,

Customer Service"

Greece
1 review
0 helpful votes
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Check in
June 28, 2022

I wish I could do also the check in automatic, except of this it was great

Date of experience: June 28, 2022
Dina A. eDreams Rep
over a year old

Dear Nissan R.,

We’d just like to thank you for taking the time to write this review. Every bit of feedback like this does so much to help us out! We’re very grateful for customers like you and hope you stick with us for years to come!

Sincerely,
Customer Service"

Greece
1 review
0 helpful votes
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Helpful
September 26, 2022

It is good helpful and fare price I would like to suggest you have it Thanks

Date of experience: September 26, 2022
Dina A. eDreams Rep
over a year old

"Dear Khalid M,

We can’t thank you enough for the kind words about our service. Your review means a lot to us.

Sincerely,

Customer Service"

Cote D'ivoire
1 review
0 helpful votes
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Slow delivery
October 15, 2022

Took too long to get confirmation of booking. Worry some since a lot of money involved.

eDreams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: September 15, 2022
Italy
1 review
0 helpful votes
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It was ok
November 4, 2022

It was ok, the site worked properly and allowed me to get the tickets I wished.

Date of experience: November 4, 2022
Dina A. eDreams Rep
over a year old

Dear Matt P.,

We’d just like to thank you for taking the time to write this review. Every bit of feedback like this does so much to help us out! We’re very grateful for customers like you and hope you stick with us for years to come!

Sincerely,

Customer Service

Spain
1 review
0 helpful votes
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Very fast
November 6, 2022

The process was fast and with no obstacles. I'm always very happy to book with edreams

Date of experience: November 6, 2022
Dina A. eDreams Rep
over a year old

Dear David F,

We’d just like to thank you for taking the time to write this review. Every bit of feedback like this does so much to help us out! We’re very grateful for customers like you and hope you stick with us for years to come!

Sincerely,

Customer Service

Sweden
1 review
0 helpful votes
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Sending email to confirmation
September 7, 2022

Hello,

The eDreams mail back to customer while the money is deducted from bank account.

Regards

eDreams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 8, 2022
Malta
1 review
0 helpful votes
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Flight bookings
September 11, 2022

Bookings made within a few short minutes. Site offers easy access and easy information to follow.

Date of experience: September 11, 2022
Dina A. eDreams Rep
over a year old

Dear Dorothy C.,

We’d just like to thank you for taking the time to write this review. Every bit of feedback like this does so much to help us out! We’re very grateful for customers like you and hope you stick with us for years to come!

Sincerely,
Customer Service

Oman
1 review
0 helpful votes
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Easy procedure, great app
July 1, 2023

It is was convenient to use this app, I liked it. Fram now on only Edreams.

Date of experience: July 1, 2023
GB
1 review
0 helpful votes
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Best website
July 1, 2023

Overall booking experience was good. I was able to find the best price on this website.

Date of experience: July 1, 2023
GB
1 review
0 helpful votes
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Easy booking with eDreams
July 1, 2023

Booking a flight can be a nightmare, but all was made easy by following the itinerary.

Date of experience: July 1, 2023
Florida
1 review
0 helpful votes
Follow Quesnel H.
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Nothing
July 1, 2023

I just want to wait to see what will happen. Only the luggage are too expensive.

Date of experience: July 1, 2023