Overview
eDreams has a rating of 4 stars from 11,058 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with eDreams most frequently mention good experience, flight ticket and next time. eDreams ranks 1st among Travel Deals sites.
Specifically Flight Online booking with you is as first as possible and professional lovely
I am happy with your service, it is better than I have had earlier
It's really great and easy.
I loved working with you.
Thank you so much.
This website has the best prize. I got the same ticket much cheaper here.
The app its perfect i use this app for 3 years and i am proud to be a customer of this app I recommend you to use the app and you will be rewarded with good memories thanks!
I haven't signed up for the membership! There was a discounted rate & chose the one with out therefore Plz cancel
It pays off to be a eDream prime member! Hope is going to keep that way.
Taking four times by the phone to fix the proble was quite of an annoying experience
I would 2 thank you for all your support and flexibility in your service
Dear Ousama,
Our sincere thanks for your positive words and feedback.
As a valued customer, we look forward to serving you again.
Best regards,
Customer Care team
I'm happy for that I make my booking tru your website I will tell my friends to book here
There is no ticket up to day. We need the copy of ticket. Only confirmation email is not enough
Well it was rather easy to find the suitable ticket and reserve the seat. So thanks for the service
It does exactly what it says on the tin. But better, quickly and at the touch of an app.
I had good experience in booking flight, I hope everything goes well and I will have a safe trip
I have used eDreams several times and I do like the platform very much
Don't think there was an option to join prime... I didn't want to...!
I am thankful for the team for making my travel easy and affordable
Was on the website and checked for booking and got it right away!
https://www.edreams.com/travel/support-area/
Sign up for Prime deals:
https://www.edreams.com/prime/
eDreams ODIGEO is one of the world’s largest online travel companies and one of the largest e-commerce businesses in Europe. The business is the largest flight retailer globally, excluding China, and the largest in Europe. Under its four leading online travel agency brands – eDreams, GO Voyages, Opodo, Travellink, and the metasearch engine Liligo – it serves more than 20 million customers per year across 44 markets. Listed on the Spanish Stock Market, eDreams ODIGEO works with over 700 airlines and +2.1 million hotels. The business conceptualised Prime, the first subscription product in the travel sector which has attracted millions of members since launching in 2017. The brand offers the best quality products and the widest choice of regular flights, low-cost airlines, hotels, dynamic packages, cruises, car rental services and travel insurance products to make travel easier, more accessible, and better value for consumers across the globe.
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- Madrid, Madrid, Spain
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Nada,
We are truly sorry that your experience with customer service was less than ideal.
The way the interaction was handled does not align with our quality standards, which is something we take seriously.
We reviewed your case to verify that quality was otherwise met, and assure you that your request is in progress and being properly handled.
As soon as we have an answer, we will notify you by email at the address used to make your purchase.
We appreciate your patience and understanding during this time.
Sincerely,
John
Customer Care