eDreams has a rating of 4 stars from 11,061 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with eDreams most frequently mention good experience, flight ticket and next time. eDreams ranks 1st among Travel Deals sites.
I am thankful for the team for making my travel easy and affordable
Was on the website and checked for booking and got it right away!
Very easy to see what my options were and very good price wise
Simple and fast. Cheap fares and good application. I have a premium account
Everything was simple, smooth and most importantly the lowest value in the market
Excellent please keep improving
And try to reduce the prices to be compatriots
EDreams keep your travel under control during your vacation time. Thanks a lot
I am updating time to time when something changes in the schedule thanks
Problem at the end with the payment but overall was a good experience
Easy to do bookings. Everything clear and no hidden costs added to payments.
Made my booking and saved money enough said and was easy to do
I am yet to receive further confirmation and when can i check in?
I had to search my booking confirmation because I didn't get it automatically
Thank you for ur business!I need time to feeling ur service! Thanks again.
Dear Paguna,
Our sincere thanks for your positive words and feedback.
As a valued customer, we look forward to serving you again.
Best regards,
Customer Care team
After 3 years of waiting for the right time to meet my daughter and her family my husband and I decided to pay them a visit. We started searching for airline tickets and we were lucky to come across eDreams which had given us a great price. This is really a dream come true for both of us.
I am very happy with this website to make my plan easy and very happy because of my good fair flight ticket
Answer: Dont believe them. They are a scammer company and just tried to scam me out of my funds. Contact your Credit Card company and file a dispute. SDreams methodology is to frustrate you until you give up from wasting so much time and they get to keep our money. Your Credit Card issuer is on your side and will revers the charges
Answer: Yes I would like to participate in a class action law suit against this company who has no customer service or any way to get money back! I lost $5807 to this fraudulent company and want it back
Answer: I have the same issue. There is no help (from them) available. I gave up calling after three months... which I am sure most people do; they count on this. The savings is modest with their pricing; and hey charge for rescheduling. I rescheduled and after three months still have not received my new ticket. After many phone calls (the wait is VERY LONG to be connected to someone) I gave up; they count on you giving up. An expensive lesson - do not use them.
Dear Choon,
We are truly sorry that your experience with customer service was less than ideal.
The way the interaction was handled does not align with our quality standards, which is something we take seriously.
We reviewed your case to verify that quality was otherwise met, and assure you that your request is in progress and being properly handled.
As soon as we have an answer, we will email you at the address you used to make your purchase.
We appreciate your patience and understanding during this time.
Sincerely,
John
Customer Care