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eDreams

Overview

eDreams has a rating of 4 stars from 11,113 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with eDreams most frequently mention good experience, flight ticket and next time. eDreams ranks 1st among Travel Deals sites.

This company responds to reviews on average within 3 days
+524
How would you rate eDreams?
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Colorado
1 review
0 helpful votes
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Derek m.
August 2, 2023

Worst trip on spirit ever! Was supposed to leave MCO AT 730PM AND DIDNT GET TO FLY OUT UNTIL 1230AM HAD TO MISS MY DINNER WITH FAMILY, MISS MY RIDE AND CATCH AN UBER. JUST HORRIBLE.

eDreams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 3, 2023
Portugal
1 review
0 helpful votes
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EDreams a dream
July 27, 2022

We are Happy to give our best feelings for the services we have goten for our planing to fly from Faro to Kef in 3 days

Date of experience: July 27, 2022
Dina A. eDreams Rep
over a year old

Dear Sveinn J.,

We’d just like to thank you for taking the time to write this review. Every bit of feedback like this does so much to help us out! We’re very grateful for customers like you and hope you stick with us for years to come!

Sincerely,
Customer Service

Finland
1 review
0 helpful votes
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Easily
December 31, 2023

It is available. Has various options to choose and can be reliable for passengers. This app is nice

Date of experience: December 31, 2023
Dimitry V. eDreams Rep
over a year old

Thank you for taking the time to write this review! Your feedback is important to us and helps us to continue to improve our service. We are grateful for your business and hope you will choose us again for your future travels.

Sincerely,

Customer Care team

Cambodia
1 review
0 helpful votes
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I has booking for fly argent from PNH-BKK with e-dream and your system as error double name for all my passeger and I contact to has any solution but your argent no response

eDreams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: October 2, 2022
France
1 review
0 helpful votes
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Good
October 7, 2022

I haven't received yet my tickets. Can I know how much time will it takes to be sent?

Date of experience: October 7, 2022
Dina A. eDreams Rep
over a year old

Dear Raymonda D,

We’d just like to thank you for taking the time to write this review. Every bit of feedback like this does so much to help us out! We’re very grateful for customers like you and hope you stick with us for years to come!
Regarding your query, please check your email (and spam folder) as we opened a case with further information.

Sincerely,

Customer Service"

Arizona
1 review
0 helpful votes
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Trust the best
June 10, 2023

Easy navigate, and got a better deal then before. Best rates and options of airlines to go with.

Date of experience: June 10, 2023
Dimitry V. eDreams Rep
over a year old

Thank you for your positive feedback and for taking the time to post it!

We are delighted that you had a great experience and look forward to being of service to you again in the future.

Best regards,

Customer Care team

California
1 review
0 helpful votes
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Excellent
June 21, 2023

I was able to get a flight with all of the details i needed going forward and back

Date of experience: June 21, 2023
Dimitry V. eDreams Rep
over a year old

Thank you for taking the time to write this review! Your feedback is important to us and helps us to continue to improve our service. We are grateful for your business and hope you will choose us again for your future travels.

Sincerely,

Customer Care team

Indonesia
1 review
0 helpful votes
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Easy
September 11, 2023

Easy process but was a little surprised to have to pay extra for all seats in the booking

Date of experience: September 11, 2023
Dimitry V. eDreams Rep
over a year old

Our sincere thanks for your positive words and feedback.

As a valued customer, we look forward to serving you again.

Best regards,

Customer Care team

GB
1 review
0 helpful votes
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It's fantastic very clear
August 26, 2023

The service is clear and very helpful to everyone 100% you will find what you are looking for

Date of experience: August 26, 2023
Dimitry V. eDreams Rep
over a year old

Our sincere thanks for your positive words and feedback.

As a valued customer, we look forward to serving you again.

Best regards,

Customer Care team

GB
1 review
0 helpful votes
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Great
November 28, 2023

Great Job. Very prompt in delivery. I'll recommend u any day. I'll now continue to use the page

Date of experience: November 28, 2023
Dimitry V. eDreams Rep
over a year old

Thank you for your positive feedback and for taking the time to post it!

We are delighted that you had a great experience and look forward to being of service to you again in the future.

Best regards,

Customer Care team

Maryland
2 reviews
0 helpful votes
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It's ok
November 3, 2022

It's ok it's been the same as any other site just more options on what to pay for

Date of experience: November 3, 2022
Dina A. eDreams Rep
over a year old

Dear Adam S,

We’d just like to thank you for taking the time to write this review. Every bit of feedback like this does so much to help us out! We’re very grateful for customers like you and hope you stick with us for years to come!

Sincerely,

Customer Service

Germany
1 review
0 helpful votes
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Not to bad
September 5, 2022

It was alright not to bad it gave me all the information that you wanted timings and terminals

Date of experience: August 6, 2022
GB
1 review
0 helpful votes
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Cool
April 4, 2024

I used this for my first plane trip on my own and so far it is cool.

Date of experience: March 25, 2024
Florida
1 review
0 helpful votes
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I like it so far
June 12, 2023

Last time it was a fine experience, the people there are nice and respectful and i feel relaxed

Date of experience: June 12, 2023
Chile
1 review
0 helpful votes
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Poor language skills via your WhatsAPP call center
September 28, 2022

I had to ask the same question 4 or 5 times due to a language barrier. Not good

Date of experience: September 28, 2022
Dina A. eDreams Rep
over a year old

"Dear Steve S.
We’d just like to thank you for taking the time to write this review. Every bit of feedback like this does so much to help us out! We’re very grateful for customers like you and hope you stick with us for years to come!

Sincerely,

Customer Service"

California
1 review
0 helpful votes
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So far so good.
October 1, 2023

I have only booked the travel so far. Not completed it. But very happy with the booking process.

Date of experience: October 1, 2023
Dimitry V. eDreams Rep
over a year old

Thank you for taking the time to write this review! Your feedback is important to us and helps us to continue to improve our service. We are grateful for your business and hope you will choose us again for your future travels.

Sincerely,

Customer Care team

Latvia
1 review
0 helpful votes
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Quick and easy
September 18, 2022

Up to now everything is ok. Waiting for the flight. Hope it will also be ok in practise

Date of experience: September 18, 2022
Dina A. eDreams Rep
over a year old

Dear LOGINA.,

We’d just like to thank you for taking the time to write this review. Every bit of feedback like this does so much to help us out! We’re very grateful for customers like you and hope you stick with us for years to come!

Sincerely,
Customer Service

California
1 review
0 helpful votes
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Esst fast to get tickets anywhere
August 11, 2022

I often book my trip with eDreams. This website is provided with reasonable price and easy to use

Date of experience: August 11, 2022
Dina A. eDreams Rep
over a year old

Dear Tammy N.,

We’d just like to thank you for taking the time to write this review. Every bit of feedback like this does so much to help us out! We’re very grateful for customers like you and hope you stick with us for years to come!

Sincerely,
Customer Service

Spain
1 review
0 helpful votes
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Convenience service
November 11, 2022

Everything things went good with booking the tickets and no hard steps to do all simple and clear!

Date of experience: November 11, 2022
Dina A. eDreams Rep
over a year old

Dear Omar H,

We’d just like to thank you for taking the time to write this review. Every bit of feedback like this does so much to help us out! We’re very grateful for customers like you and hope you stick with us for years to come!

Sincerely,

Customer Service

Jersey
1 review
0 helpful votes
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Easily Booked to easy completion
October 3, 2023

I found this site very easy to navigate and get everything done. Well done for a great experience.

Date of experience: October 3, 2023
Dimitry V. eDreams Rep
over a year old

Thank you very much for your positive review!

We appreciate you taking the time to share your kind words. It will be our pleasure to serve you again in the future.

Best regards,

Customer Care team