Overview
eDreams has a rating of 4 stars from 11,080 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with eDreams most frequently mention good experience, flight ticket and next time. eDreams ranks 1st among Travel Deals sites.
The whole process of booking was stressfree! It was ny first experience with edreams and so far so good!
The App duplicated my first name and I then had the aurduous task of sorting out the airline ticket.
Nice and useful for the multiple options but a bit confusing and with pricing and adds on changing continuosly
All went well and understood the directions for everything.
I have never did the booking with dream before but I can say am very happy with it
Once you book the ticket through E-dreams - be ready to pay DOUBLE. That's how they make money. Beware!
A very helpful MALAY staff spent quite sometime solved my 'permit to enter' thailand
Problem. So that I can travel smoothly.
Thanks
Dear Chin S.,
We’d just like to thank you for taking the time to write this review. Every bit of feedback like this does so much to help us out! We’re very grateful for customers like you and hope you stick with us for years to come!
Sincerely,
Customer Service
Want to know more about online check in plz, it s the first time that i am asked to an online checked in
Dear Carine B.,
We’d just like to thank you for taking the time to write this review. Every bit of feedback like this does so much to help us out! We’re very grateful for customers like you and hope you stick with us for years to come!
Sincerely,
Customer Service
I always use edreams, because it is easy to use and the discounts as well as regular prices, are indeed purchaseable to all
Dear Sara N,
Thanks so much for your feedback! We’re really glad you enjoyed our service. Thanks again for the review and for being such a great customer.
Sincerely,
Customer Service
I have to browse through a number of non relevant suggestions that at the end cause once a failore of the booking process
"Dear Shlomo K,
We’d just like to thank you for taking the time to write this review. Every bit of feedback like this does so much to help us out! We’re very grateful for customers like you and hope you stick with us for years to come!
Sincerely,
Customer Service"
I bought a ticket, hope it will be ok and the flight will not be canceled as I had 3 bad experiences already
Dear Magdalena H.,
We’d just like to thank you for taking the time to write this review. Every bit of feedback like this does so much to help us out! We’re very grateful for customers like you and hope you stick with us for years to come!
Sincerely,
Customer Service
For the moment it is a good a fast experience thank you for to make our reservation and booking easier and funnier haha
Dear Farah G.,
We’d just like to thank you for taking the time to write this review. Every bit of feedback like this does so much to help us out! We’re very grateful for customers like you and hope you stick with us for years to come!
Sincerely,
Customer Service
Prompt and cheap services. It's the 3rd time I call Edreams. I have nothing to complain about Edreams.
Thank you for taking the time to write this review! Your feedback is important to us and helps us to continue to improve our service. We are grateful for your business and hope you will choose us again for your future travels.
Sincerely,
Customer Care team
It is not difficult to get a booking, after booking they sent immediately my booking details and e-tucket
Thank you for taking the time to write this review! Your feedback is important to us and helps us to continue to improve our service. We are grateful for your business and hope you will choose us again for your future travels.
Sincerely,
Customer Care team
Before the day I came into contact with eDreams I didn't know it exsisdid,my experience was excellent
Thank you very much for your positive review!
We appreciate you taking the time to share your kind words. It will be our pleasure to serve you again in the future.
Best regards,
Customer Care team
I could not book for 3 persons.
Because of the difficulties, I recieved a discountcode of 10€, but it did'n t work
Dear Griet,
We are truly sorry that your experience with customer service was less than ideal.
The way the interaction was handled does not align with our quality standards, which is something we take seriously.
We reviewed your case to verify that quality was otherwise met and assure you that your request is in progress and being properly handled.
As soon as we have an answer, we will notify you by email at the address used to make your purchase.
We appreciate your patience and understanding during this time.
Sincerely,
John
Customer Care Team
Edreams took all the frustration out of finding and booking my flights. I'm so happy to be given an opportunity to subscribe and save SO MUCH
Dear Dawn C.,
We’d just like to thank you for taking the time to write this review. Every bit of feedback like this does so much to help us out! We’re very grateful for customers like you and hope you stick with us for years to come!
Sincerely,
Customer Service
https://www.edreams.com/travel/support-area/
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https://www.edreams.com/prime/
eDreams ODIGEO is one of the world’s largest online travel companies and one of the largest e-commerce businesses in Europe. The business is the largest flight retailer globally, excluding China, and the largest in Europe. Under its four leading online travel agency brands – eDreams, GO Voyages, Opodo, Travellink, and the metasearch engine Liligo – it serves more than 20 million customers per year across 44 markets. Listed on the Spanish Stock Market, eDreams ODIGEO works with over 700 airlines and +2.1 million hotels. The business conceptualised Prime, the first subscription product in the travel sector which has attracted millions of members since launching in 2017. The brand offers the best quality products and the widest choice of regular flights, low-cost airlines, hotels, dynamic packages, cruises, car rental services and travel insurance products to make travel easier, more accessible, and better value for consumers across the globe.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Celeste D.,
We’d just like to thank you for taking the time to write this review. Every bit of feedback like this does so much to help us out! We’re very grateful for customers like you and hope you stick with us for years to come!
Sincerely,
Customer Service