eDreams

This business is a scam do not book with them! I booked a flight august 3 they cancelled due to unscheduled maintenance they refuse to refund my money!

I can only give one star at this time because I have yet to receive a refund for the cancellation of the trip booked through your organization with Avelo Airlines from Raleigh, NC to West Palm Beach, Florida. Your on line chat sent me an "Oops" response that something had gone wrong when I wrote regarding this and therefore until I resolve the refund issue, I regret I can only give you a one star rating.

Fairly easy to use but I couldn't add baggage to the return flight which is annoying now my son has to do it at his end as i purchased these return flights for him. I do wish you allowed AFTERPAY though that would be even better.

I had to book flight tickets for a long journey in a short period of time. EDreams was helpful in providing very convenient options at very reasonable price.

I get an email to ring them as my booking has changed, yes ring them, I am on hold and have been now for 2 hours and 22 minutes and still holding, this one booking has cost me hours of time and the airlines will not deal with them regarding changes, the airline cancelled a flight, I had to pay USD50 direct to the airlines per passenger to get them to confirm the changes, eDreams told me that the airline would not make contact with them, which tells me as an Agent they have absolutely no relationship with Singapore Airlines and probably no other airlines, do not use unless you want to be frustrated, stressed and left feeling abandoned.

Apart from having to identify with Ryan Air due to eDreams not being a registered third party with them... the booking process was simple and smoothe.

Very convenient, best prices, valued for money. When I booked this ticket it was very straightforward service and things were very simple to understand and the website is very user friendly.

Flight booking: a return leg that had 2 changes. Got as far as putting in my credit card details in only to get a blue box pop up to say the airline has put the price up from what we had been offered (over £600!). Would I like to proceed at the new price? No option but to say yes. All the boxes were pre populated and I could see the flight time on the return left Sumatra at the same time as before & assumed everything else was the same, including the lay over in Dubai, which originally was just 4 hours. Booked the holiday at the new price. It was not until the confirmation email came through that we saw the flight out of Dubai, the final leg of the return flight, had been changed from a 4 hour lay over to a 16 hour lay over. Took 3 phones calls to customer service with them saying it's not a computer fault and change it at a further cost of nearly £700 as clearly it couldn't be a computer problem. While the lesson learnt is triple check everything you should not have to check pre populate boxes and if it does & makes changes then it should be flagged up. It wasn't and has cost us dearly with no remorse from edreams.

The app also is not working at finding our booking so everything has to be done through the website which is also not great.

All in all a shocking service and we won't be using Edreams again. In hindsight Opodo seemed a more user friendly site with the same prices.

Third ticket I bought for this trip segment - though I bought flexible tickets, neither HKE nor HKA gave their authorization to change the schedule after they cancelled the flight. Let's pray that this ticket will make it unto the boarding gate!

Good service, easy to use a d friendly. I could, I would have directed every one in this site for help, the prices and offers on this site are so good. Hotels Discounts, car rental discounts

AVOID AT ALL COST. Customer service ignored us and we ended on the streets with a child. We had to pay again for a service that we paid to them! Watch out! They are miserable rats!

I have a lot of touble booking up like computer not recognising my credit card?but after so many attempts it exeepted in the end after so many times refilling the information

200 emails about $#*!. I payed. Basta. Stop. I will never book here again. Feels like I am beeing hustled.

I would encourage people to use edreams to book their tickets

Bought tickets via eDreams for flights on SriwijayaAir
The airline canceled the flights.
EDreams unable to get refund from the airline, despite eDreams claim to fight for refunds
They now are asking me to fight for a refund. This is as simple as it gets...yet eDeams have given up.
It seems the airlines that they deal with consider eDreams a loke

CAREFUL! IF YOU SIGN UP TO THE EDREAMS PRIME TRIAL 30-DAYS, IT SAYS "CANCEL ANYTIME", IT TURNS OUT YOU NEED TO DO IT 72HRS BEFORE IT ENDS YOUR TRIAL OTHERWISE YOU CAN'T CANCEL IT, SO IT'S NOT AN "ANYTIME" THING, IT'S A SCAM FOR YOU TO MISS THE DATE AND BE CHARGED 59.99£ FOR AN INVENTED SERVICE THAT IT'S ONLY DESIGN TO RIP OFF YOUR MONEY

First time user, many flights to choose from and my flight booking went very well. Information was very clear and easy to understand. Will book again with eDreams for my next trip.

I am yet to experience the travelling experience, otherwise finding the ticket with e dreams was easy