eDreams

You saying I had savings with you is untrue. And I didn't go through you to book my flights so I don't understand how you got involved. When I booked through Spirit I was sent a receipt for $1,272.54 and then got a charge from you, which I don't understand why, for $1,380.03. I did all the work myself. I don't agree with this. I don't want to be involved in any auto-renewal or membership. I want to cancel anything I have with you. I also would like my money back which is $107.03. I have no idea how anyone would think this is a deal as a member. It isn't fair to give me credit since the money was taken out of my direct bank account. I would like to be refunded the $107.03 in a check please.
They did refund me the member fee which I didn't sign up for but am very thankful for that.
Charging me 107.03 more than the airline is not a deal. Be very aware of this website it is untruthful.
They keep giving me the run around that they refunded me the membership charge of 59.99 but ignore the 107.49 they owe me. Be very cautious about doing business with eDreams!

I booked a trip with return for me and 3 family members.

The airline cancelled the flights. In the first days I had VIP membership because of a free trial and likely because of this VIP membership I was able to contact over the phone and they said they would refund me, weeks have passed, the VIP membership is over, I try to call eDreams, but I receive a recorded msg saying they can't help me, they only help people travelling in the next 14 days (my trip would start in around 40 days).

When I use the chat bots to check "refund status", the chat bot says there isn't any refund in progress. If I go to "my trips" and press "cancel trip", it gives a msg I will be charged a fee for cancelling the trip.

I need my refund to book other flights (flights for 4 between Europe and South America isn't cheap). If I leave it to the last days, the flights will be very expensive and only very long flights.

If they can't handle the support, limit the sell. For sure they won't do it, but should to keep the support in good level. They want your money to get in, and will delay as much as possible to give it back to you.

Never will buy in this company again!

Ok but took a while to find flight leaving and returning to same airport. Not many to Belfast international so had to book for city airport.

I found that eDreams were very helpful and did a lot of work for me.

Easy steps to follow the instructions on line not complicated or intimidating thank you!

A crook site and stole my money and I was a free cancellation barrier
When I wanted to cancel their reply, it was only possible to cancel only the return flight and half the amount was deducted.
Knowing the wrong history was from the site because I was sure of the history of the site with which the error occurred
In addition to that at the time of payment the value of the amount suddenly deducted and deducted from the bank directly without authorization to put the PIN code for purchases very bad experience with a fraudster site I advise everyone not to deal with them at all

Problem sorted. I don't want to make comment. Got a refund of money. Thank you. Got the refund from you before my bank pending amount was taken out. Do very quick service from tou

The whole booking process from the selection of destination, travel dates, and providing personal information was jiffy, fast and fuss-free. Will definitely book from eDreams again.

Overall a very pleasant experience, from the time I entered Brussels airport until theme I arrived at. Sevilla. A stress free experience,

All went very smoothly I have always used eDreams and always received the best value tickets. Always very reliable. Thank you for such a great service.

Hi. I would to thank eDreams for everything you did to make my travel plans possible by finding me a better deal for my air tickets. Thanks for your services.

For my experience to make the booking is not easy because some website requires many information from passenger. And some time, they don't want to share their information to someone.

EDreams made booking my ticket to Alexandria a breeze. The process was incredibly easy, and I encountered no issues whatsoever. I highly recommend eDreams for a hassle-free travel booking experience.

It was very easy and simple to book and my confirmation also came on time

So far so good especially the way you have given enough information to me on what I can do and cannot.
Your guidance was so swift and straightforward and helpful

Hard to contact with real person. Every time I pressed Manage my booking and after pressed change name or change flight, all I saw UPS thi page isn't working. It's my first time using Edreams also.