eDreams

SELL DODGY FLIGHTS, DONT COMMUNICATE OR CARE AND WILL STEAL YOUR MONEY AND BLAME THE AIRLINE THEY BOOKED YOU ON SAYING IT IS THEIR FAULT A REFUND HAS NOT BEEN PROCESSED.
TIME THESE THIEVES GET WAT THEY DESERVE, HOPEFULLY JAIL TIME AND MILLIONS OF DOLLARS IN FINES

Everything has gone well so far, I expect this continues in the same way till completed my round trip, only issue is that app didn't update booking status until I made a change with my membership.

Made booking only to find out a week later took more money from my card no invoice after five phone calls now can't talk to anyone at eDreams please don't use this company one big rip off

This is my first ticket purchase and opportunity for air travel; I look forward to many more. The service from eDreams has been quick and seamless; much appreciated.

. edreams showed me a fare of. 75 inr and did an unauthorised transaction of 85.99 euros from my bank account. They are not taking the blame and clearly saying we cannot help you..

So far, booking was easy and found a good connection at an affordable price that included one piece of check in luggage. Just need to wait for check in, ticket issue & seat assignment.

Good and customer friendly. I received the confirmation on time without delay.
Regular emails to confirm receipt was sent to me, which is very assuring.

It was a good experience booking the travel with your agency, response on time and Im looking forward to make other reservations with this application.

I booked a simple roundtrip flight to/from Montreal and the only confirmation I got was a confusing email which had the WRONG return flight info and no valid confirmation # with the airline. I have downloaded the app and have tried calling... I cannot CHANGE, CANCEL the booking (I just get forwarded in circles in the app). I cannot speak to anyone on the phone provide by the chatbot. This is a useless, no value-add service and I will be complaining to the better business bureau and VISA. The other review I left they asked me to "check my email" for a follow up to my review... There is NO follow up or email. This service is horrendous.

When booking a flight, they will automatically sign you up for their annual membership without notification. I called to cancel and they said they would not refund my money. Agent Francis Paul was very unhelpful. DO NOT USE THIS SERVICE!

1. It is not clear,where is this company (e - Dream), where located, and who are the ownners.
2. When printing your order confirmation, is not clear enough.
3. I asked question in English from your " customer service", and I receives Dnemark language, which I did not understand. Why not giving answers in Internationl English languge?

If things go well it might be ok but as soon as you have to change your booking (due to strike), you will
1) NOT get someone on the phone - numbers provided (UK, Germany) are not responding
2) have to Open a facebook account to access a messenger system (30 min with a robot and than a customer service employee with no authority (waste of live time!)
3) GET asked to call again an US Number (high costs from EUROPE!)

My advise, stay away!

Easy booking process - having booked flights, I received confirmation from both eDreams and the carrier quickly and efficiently. Would use this company again!

Booked a last minute flight from Italy to UK when our train was cancelled the night before. Booking and journey went very smoothly and we arrived home happy and on time.