Overview
eDreams has a rating of 4 stars from 11,079 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with eDreams most frequently mention good experience, flight ticket and next time. eDreams ranks 1st among Travel Deals sites.
I have found great deals on eDreams. I use this service more than Priceline or Expedia.
Easy to use - was walked through - and now I have a affordable booking
I received my booking details, thank you!
But I still haven't received the boarding pass for the flight that I would like to print before the trip.
Could not find where to put KTN number or choose a seat. Tried to call and got no answers
It's my 1st time utilizing this E-Dreams for the purchase of my future flight trip. It was so easy, convenient and for joining the EDreams Prime on a trial bases Saved me an extra savings of $120.00 on my flight tickets. The trial is good for a month (which can be canceled with in a few days prior end of the 1st mo.), and my choice to either continue with great benefits for a year for a low Fee of $59.00 ir for $69.00 on the Prime Plus, which is great for those that love to travel frequently on Flights, Hotels, and Car discounts for all your convenience! Everyone should try this great membership. Enjoy all your future necessary bookings! Enjoy your business and/or leasure times with E Dreams.
👍 I'm happy with the results off this app and I will always work with you 👍
The purchase process had too many screens to jump through, too many add-ons popping up one at a time, and worst of all, the flights I booked offered 20kg check-in baggage per person one-way - and only realized after purchasing that it offered 0kg for the return trip. This fact was not well presented or highlighted during the purchase process.
Dear Dhanish,
We are truly sorry that your experience with customer service was less than ideal.
The way the interaction was handled does not align with our quality standards, which is something we take seriously.
We reviewed your case to verify that quality was otherwise met, and assure you that your request is in progress and being properly handled.
As soon as we have an answer, we will notify you by email at the address used to make your purchase.
We appreciate your patience and understanding during this time.
Sincerely,
John
Customer Care
Fue rápido y económico. Espero todo salga bien faltan unos días para viajar
Online booking of air Tix is common
Not really outstanding from other.website
Could improve by having less add ons
In the end it's quite costly..
Dear Chun meng,
We are truly sorry that your experience with customer service was less than ideal.
The way the interaction was handled does not align with our quality standards, which is something we take seriously.
We reviewed your case to verify that quality was otherwise met, and assure you that your request is in progress and being properly handled.
As soon as we have an answer, we will notify you by email at the address used to make your purchase.
We appreciate your patience and understanding during this time.
Sincerely,
John
Customer Care
How can I cancle the Prime?
I can't find the way.How can I cancle the Prime?
I can't find the way.How can I cancle the Prime?
I can't find the way.How can I cancle the Prime?
I can't find the way.
Dear Jaenam,
We are truly sorry that your experience with customer service was less than ideal.
The way the interaction was handled does not align with our quality standards, which is something we take seriously.
We reviewed your case to verify that quality was otherwise met, and assure you that your request is in progress and being properly handled.
As soon as we have an answer, we will notify you by email at the address used to make your purchase.
We appreciate your patience and understanding during this time.
Sincerely,
John
Customer Care
I cannot check in so early since I do not have the app. I will check in in November.
Thank you you made it so easy! Perfect trip no hassle. Greatly enjoyed the trip from Scotland to Italy and back to dublin
Easy to do not complicated. Makes things helpful and pleasant.
My fly Lufthansa from LIN to TLV 21.09.24 (T8EBKC) was canceled. ( Information I finded myself in Lufthansa website) but E- Dreams not inform me!
Dear Adam,
We are truly sorry that your experience with customer service was less than ideal.
The way the interaction was handled does not align with our quality standards, which is something we take seriously.
We reviewed your case to verify that quality was otherwise met, and assure you that your request is in progress and being properly handled.
As soon as we have an answer, we will notify you by email at the address used to make your purchase.
We appreciate your patience and understanding during this time.
Sincerely,
John
Customer Care
https://www.edreams.com/travel/support-area/
Sign up for Prime deals:
https://www.edreams.com/prime/
eDreams ODIGEO is one of the world’s largest online travel companies and one of the largest e-commerce businesses in Europe. The business is the largest flight retailer globally, excluding China, and the largest in Europe. Under its four leading online travel agency brands – eDreams, GO Voyages, Opodo, Travellink, and the metasearch engine Liligo – it serves more than 20 million customers per year across 44 markets. Listed on the Spanish Stock Market, eDreams ODIGEO works with over 700 airlines and +2.1 million hotels. The business conceptualised Prime, the first subscription product in the travel sector which has attracted millions of members since launching in 2017. The brand offers the best quality products and the widest choice of regular flights, low-cost airlines, hotels, dynamic packages, cruises, car rental services and travel insurance products to make travel easier, more accessible, and better value for consumers across the globe.
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- Madrid, Madrid, Spain
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Christine,
We are truly sorry that your experience with customer service was less than ideal.
The way the interaction was handled does not align with our quality standards, which is something we take seriously.
We reviewed your case to verify that quality was otherwise met, and assure you that your request is in progress and being properly handled.
As soon as we have an answer, we will notify you by email at the address used to make your purchase.
We appreciate your patience and understanding during this time.
Sincerely,
John
Customer Care