eDreams

Hello, dear.
I saw more options that raised the ticket. I hope that the options are few and necessary,
Thank you.

So far so good. Cheers, it was easy to book than other sites that I have tried previously.

I wanted to make a booking for a flight from Johannesburg to Durban. When Googling "FlySafair" - the eDreams website come up first. The words: "FlySafair" is typed far larger than their own name, which should be the first red flag. They pretend to be the FlySafair website...

The price quoted for the flight was R 3012 a ticket or R 6024 for two. Eventually they took R 8 831 off my credit card. When I eventually got past their bot, and spoke to a human, they told me I did not choose "the prime option" and asked for extra services - which I did not!

They scammed me out of R2800.

The person communicating with me just said "sorry" all the time - even when I said they are insulting me with the "sorry" they kept going with it - no effort to address the issue, just "sorry" - just to rile me more, adding insult to injury.
Avoid at all cost, they are crooks and will take your money.

Dear sir, madam, on the 5th of sept I booked and pricelocked a flight with edreams toe Toronto. When I tried to finalize the booking on the 7th I ran into numerous obstacles: I downloaded the app, found out the price had gone up by 130 euros and discovered that your "pricelock" only covered 50 euros of this.
The provision of "flexi" had been added at the cost of 50 euro without me asking for it and the app did not enable me to cancel it. I rang and after a long wait in the queue spoke to three different people in India who were unable to help and then I got cut off. The app did not let me book or confirm either way and seemed to be stuck. Eventually I had no choice but to book the only flight left for that day at 200 euro more than the original as another 40 euro was added to the price the moment my credit card payment went through, without explanation.By then I had wasted three hours of my time. I have booked flights with you before and had no issue but I think this deserves an explanation and some restitution. Looking forward to your reply, yours faithfully, Martin Dekkers

I think the booking is fine, though I have been unable to go to the Air Asia website and confirm that my reservation is there as promised.
The worst part of this is you made me accept a membership to "Prime" which costs more than the flight I booked, and while you promised to have an easy way to cancel that online, THAT IS A LIE. I CANNOT FIND A WAY TO CANCEL THIS UNWANTED COSTLY CRAP ONLINE. Apparently I have to call a phone number to do that. It's a New York area phone number which you said is "toll free" but is not, and you wrote it in a weird way that made it look like an Afghanistan or Tibetan phone number. This is very sleazy, and you know it.

Presing the PRIME butto is a trap that took me into a 1 year membership which I don't want/ need. I'd rather pay the full price for my flight.

Never had a problem with using edreams.I am very content and would recommend edreams to other people

I was basically stuck in Ghana i stumble on your website, the site helped me getting the best way to New York, the experience was great.

Contacted customer service by chat. Connection was prompt, Nisha, the service person was very helpful and courteous. Resolved my query quickly and successfully. Will recommend edreams to anyone

ATTENTION customers! EDreams is a scam company! They use customer's credit card number to charge them for services (annual subscription, etc.) that they never bought! Beware of them, because if you do the mistake to buy something from them, then they use your credit card number for further transactions without any authorization! Stay away from this company!
Like many customers I bought an airport ticket and by that time I was unknowingly signed up to a prime subscription which costs 65 Euros. I find it out one month later when my credit card bill was issued, but they refused to refund because my claim wasn't within 14 days. This is ridiculous!

It was cheaper to book flight tickets compared to other sites.

Buena, pero me envían muchísimos email con diferentes cosas

It is good, however I was wondering why I wasn't required to submit other details such as passport numbers like how it's required with other airline booking websites. Should I be worried?

Actually it was quite easy since there was only one option for my schedule.