Overview
eDreams has a rating of 4 stars from 11,102 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with eDreams most frequently mention good experience, flight ticket and next time. eDreams ranks 1st among Travel Deals sites.
Muy fácil de comprar y muy seguro, muchas gracias por todo.
Corretti in tutto il percorso. Le notifiche arrivano in real time e l"app e buona e facile da usare
Goed, tevreden, correct, geen verrassingen in prijzen, veel keuze, goed overzicht
No tengo como comunicarme con ustedes no han dado solución alguna
Airline Gate agent would not let me fly-- she was demanding and only interested in my personal affairs for this travel. Further because i did not hold a return flight, she would not issue the ticket, but she would then she further went on to say if i bought the return flight I could then use my ticket to travel. Furthermore she wanted me to change my name on the ticket even though it matched my passport exactly. She went on to taking a few other customers and left for the gate. You got paid and i did not get to travel. What a SCAMM!
Dear Customer,
We are truly sorry that your experience with customer service was less than ideal.
The way the interaction was handled does not align with our quality standards, which is something we take seriously.
We reviewed your case to verify that quality was otherwise met, and assure you that your request is in progress and being properly handled.
As soon as we have an answer, we will notify you by email at the address used to make your purchase.
We appreciate your patience and understanding during this time.
Sincerely,
John
Customer Care
Me uní a Prime porque me iban a regalar 60 euros y no los recibí
Dear Gaia,
We are truly sorry that your experience with customer service was less than ideal.
The way the interaction was handled does not align with our quality standards, which is something we take seriously.
We reviewed your case to verify that quality was otherwise met, and assure you that your request is in progress and being properly handled.
As soon as we have an answer, we will email you at the address you used to make your purchase.
We appreciate your patience and understanding during this time.
Sincerely,
John
Customer Care
La mejor app y la más económica para sacar pasajes aéreos y reservar hoteles.
I love it
I love it j ai aime Le service fait jaurais aime que le prix des billets soif mieux revue
Ju sugjeroj të zgjidhni eDreams për një shëbim të mirë e të shpejtë. Faleminderit eDreams………, 🙋
Sin problemas para comprar mi boleto de avion para realizar mi viaje
I didn't like that it was showing "Hurry, the price will go up soon" notice. But overall, it was good.
Dear Yumiko,
We are truly sorry that your experience with customer service was less than ideal.
The way the interaction was handled does not align with our quality standards, which is something we take seriously.
We reviewed your case to verify that quality was otherwise met, and assure you that your request is in progress and being properly handled.
As soon as we have an answer, we will notify you by email at the address used to make your purchase.
We appreciate your patience and understanding during this time.
Sincerely,
John
Customer Care
Muy buena experiencia! Excelente precio y mu buena atención!
Super rápido fácil y practico siempre el mejor precio y atendimiwnto rápido y de confianza
Not too good not too good not too good not too goodnot too good
Dear Mohamed,
We are truly sorry that your experience with customer service was less than ideal.
The way the interaction was handled does not align with our quality standards, which is something we take seriously.
We reviewed your case to verify that quality was otherwise met, and assure you that your request is in progress and being properly handled.
As soon as we have an answer, we will email you at the address you used to make your purchase.
We appreciate your patience and understanding during this time.
Sincerely,
John
Customer Care
Good good good good goood gooood goooooood gooooooooooood
Dear Sidney,
Thank you for taking the time to write this review! Your feedback is important to us and helps us to continue to improve our service. We are grateful for your business and hope you will choose us again for your future travel.
Sincerely,
John
Customer Care team
Jestem zawsze zadowolona z zakupu na platformie. Polecam.
https://www.edreams.com/travel/support-area/
Sign up for Prime deals:
https://www.edreams.com/prime/
eDreams ODIGEO is one of the world’s largest online travel companies and one of the largest e-commerce businesses in Europe. The business is the largest flight retailer globally, excluding China, and the largest in Europe. Under its four leading online travel agency brands – eDreams, GO Voyages, Opodo, Travellink, and the metasearch engine Liligo – it serves more than 20 million customers per year across 44 markets. Listed on the Spanish Stock Market, eDreams ODIGEO works with over 700 airlines and +2.1 million hotels. The business conceptualised Prime, the first subscription product in the travel sector which has attracted millions of members since launching in 2017. The brand offers the best quality products and the widest choice of regular flights, low-cost airlines, hotels, dynamic packages, cruises, car rental services and travel insurance products to make travel easier, more accessible, and better value for consumers across the globe.
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- Madrid, Madrid, Spain
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Business History
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Lizett,
We are truly sorry that your experience with customer service was less than ideal.
The way the interaction was handled does not align with our quality standards, which is something we take seriously.
We reviewed your case to verify that quality was otherwise met, and assure you that your request is in progress and being properly handled.
As soon as we have an answer, we will email you at the address you used to make your purchase.
We appreciate your patience and understanding during this time.
Sincerely,
John
Customer Care