eDreams has a rating of 4 stars from 11,102 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with eDreams most frequently mention good experience, flight ticket and next time. eDreams ranks 1st among Travel Deals sites.
Vraiment je suis satisfait. Merci à l'équipe Dreams. Bravo
Jestem zawsze zadowolona z zakupu na platformie. Polecam.
Excelente experiencia con eDreams fácil rápido sin tanto show
Ik hoop goede ervaringen te hebben naar de vakantie. Nu mi nog niet beijzonder
Sa nekoliko klikova rezervirana i kupljena karta. Vrlo efikasno.
Foi muito rápida a busca,prática,muito fácil de encontrar o que procurava.
Las ofertas siempre son muy buenas no he tenido ningún problema con mis reservas
. הייתי מעדיף לראות קודם את הסה"כ ולאחר מכן את הפירוט.יחסית בסדר גמור עד כה. שלב אחר שלב
Excelente la pagina muy especifica se me hizo facil y entendible hacer el proceso de reserva
Ras ras ras ras ras tas ras ras ras ras ras ras ras ras ras ras ras
Dear Francois,
We are truly sorry that your experience with customer service was less than ideal.
The way the interaction was handled does not align with our quality standards, which is something we take seriously.
We reviewed your case to verify that quality was otherwise met, and assure you that your request is in progress and being properly handled.
As soon as we have an answer, we will email you at the address you used to make your purchase.
We appreciate your patience and understanding during this time.
Sincerely,
John
Customer Care
Muy buen servicio, rápido y sin mucha complicación pude hacer mi reserva
Es la primera vez que viajo, por esta plataforma, y no tengo experiencia en viajes
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Answer: Dont believe them. They are a scammer company and just tried to scam me out of my funds. Contact your Credit Card company and file a dispute. SDreams methodology is to frustrate you until you give up from wasting so much time and they get to keep our money. Your Credit Card issuer is on your side and will revers the charges
Answer: Yes I would like to participate in a class action law suit against this company who has no customer service or any way to get money back! I lost $5807 to this fraudulent company and want it back
Answer: I have the same issue. There is no help (from them) available. I gave up calling after three months... which I am sure most people do; they count on this. The savings is modest with their pricing; and hey charge for rescheduling. I rescheduled and after three months still have not received my new ticket. After many phone calls (the wait is VERY LONG to be connected to someone) I gave up; they count on you giving up. An expensive lesson - do not use them.
Dear Customer,
Thank you for your feedback! We wish you all the best on your upcoming journey.
As a valued customer, we look forward to serving you again.
Best regards,
Customer Care team