• Edgenuity

Edgenuity

Overview

Edgenuity has a rating of 1.7 stars from 380 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Edgenuity most frequently mention school district, 6th grade, and unit test problems. Edgenuity ranks 192nd among Kids Educational Resources sites.

  • Service
    116
  • Value
    100
  • Shipping
    31
  • Returns
    31
  • Quality
    95

This company does not typically respond to reviews

Positive reviews (last 12 months): 0%
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What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • Just a bad app/ website idk why this is in the school district thing its just so boring to do, thats why i hate it!
  • But, every customer service rep that I've spoken to, has been difficult to understand.
How would you rate Edgenuity?
Top Positive Review

“Helpful and Committed to serving Educators and Students”

Shelli S.
2/21/21

Edgenuity Support is committed to serving Educators and Students. The online automated service, Live Chat, Email Assistance, and Live Tech Support all worked diligently to resolve an issue on my Dashboard in a timely manner and with friendly service. They were caring and willing to go above and beyond to find a solution so that I could continue giving my students my best.

Top Critical Review

“L”

Joe M.
1/18/24

This might be the worst online schooling available, they dont know you, care about you, and want you to get it wrong so bad. And the "teachers" just make everything harder and, in my opinion, suck at their job. They basically say "Hey, hope you are doing good!" Thats it. If you are considering switching to edgenuity from another form of school, dont waste your time.

Reviews (380)

Rating

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Reviews that mention popular keywords

school district (21) customer service (37)
Thumbnail of user joem3315
1 review
10 helpful votes
January 18th, 2024

This might be the worst online schooling available, they dont know you, care about you, and want you to get it wrong so bad. And the "teachers" just make everything harder and, in my opinion, suck at their job. They basically say "Hey, hope you are doing good!" Thats it. If you are considering switching to edgenuity from another form of school, dont waste your time.

Tip for consumers:
L site

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Thumbnail of user shanee150
1 review
8 helpful votes
February 6th, 2024

I am an 18 year old High Schooler on the verge of graduating, this was so bad I actually had to cheat to get ahead, I also had to use Brainly and Quizlet, I need to bring my iPad just to use Brainly cause the "geniuses" at my school have no $#*!ing idea as to how bad Edgenuity actually is, or maybe they do and they just don't care...

Thumbnail of user raisind
1 review
1 helpful vote
April 1st, 2024

Your kids WILL lose all motivation in school. If you read kids experience with this they WILL tell you 99% of the time they find it terrible, dislikable, awful. The videos you can't skip yet they'll put the answers to your question in it but the "instructors" if you can even call them that are really just yapping the time away the whole thing is based on time. Time these kids don't have and they make it take as long as possible it's actually ridiculous I've personally had to watch a 36 minute speech it ate up litteraly all of my time. Whoever made this was obviously JUST in it for the MONEY and it SHOWS period.

Products used:
None

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Thumbnail of user michellep1205
1 review
0 helpful votes
March 4th, 2021

Edgenuity is an amazing program for students and teachers. Students love the video instruction and guided notes, and the instructors love the student progress data and the ability to customize the courses to fit student and school needs. The support teams that work with schools are knowledgeable and patient. They take specific school needs into consideration when giving us support and guidance. Thank you for all you do to help provide us with quality instruction and support.

Products used:
High School Diploma and Equivalency Programs
Career Technical Education Programs
Social-Emotional Learning Programs
My Path Program

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Thumbnail of user f314769
1 review
0 helpful votes
April 8th, 2024

I'm absolutely sure this website was made by neurotypicals who hate students that have adhd/heavy adhd symptoms. As a student with Adhd, I find this website to be the worst website I have ever been forced to use. If you tested me on everything I "learned" from this website, I would get an F. This website not only uses Ai, gives students weeks of work and expects them to do it in one day, it also demands that students only get 80% or higher. Failing the student and forcing them to restart the entire lesson if thru get a 70%. And I find that disgusting. Teachers and schools, if you ACTUALLY want your students to succeed, NEVER use this mistake of a website.

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Thumbnail of user ticcitoasty.uwu
1 review
45 helpful votes
April 5th, 2023

The lessons are terrible. Vague, repetitive, and drawn out. They refuse to provide necessary information or material until you do a quiz. The most annoying thing is how it forces you to stay on a lesson page until a video or audio clip has completed. Sometimes it's just a short bit of text to read that you have to sit on for minutes until you can continue. Whoever's job it is to format this site has little to no care for those who actually use it.

Thumbnail of user sageg20
1 review
2 helpful votes
April 11th, 2024

More people in my school are dropping out/unable to graduate because of this website, and yet, my school will not find any other website to use. Half of the information the classes give you is either eight years out of date, completely wrong, or just downright useless. They give you useless information that will not help you out of high school, even if you pursue the role the class teaches you about. The classes are not up to date. The newest classes I have/am in are from 2020. We have discovered so much more from then to now. Edgenuity does not deserve a 1 star, it deserves to be shut down. I, and others I know, have a strong grudge against this website that we call an "online learning platform."

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Thumbnail of user nunyar1
1 review
0 helpful votes
April 1st, 2024

Nah because why was I told i would get to work at my own pace with this... EVERY DAY I got these 4 lessons, that I learn nothing from, because they are short, immemoriable, boring, and the subjects themself get thrown at me waay too fast-paced. So all this, somehow all at once? I dont feel I'm being educated, I feel i'm learning to memorize. So then, I go on and I do my lessons, and I only just learned how many there are a day. Maybe! Just maybe... that would have been helpful to know before I GOT 4 HOURS BEHIND. Like? Why doesn't this program tell you anything? Not to mention once the answer on a problem that it said was correct, and i was wrong- was wrong. I have actually never despised a program more, maybe its my false advertisement being told that I would get to move at my own pace that provides me to much disdain for it but, god. This program is seriously awful. I'm not learning jack lol, and i actually wanted to.

Products used:
math program

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Thumbnail of user michaelk2570
1 review
0 helpful votes
January 12th, 2021

I talked with Jerin yesterday about finding more ability-fitting courses for some of my students and she guided me to some good options to check out, especially in the needed math category. Jerin was patient and thorough and was a big help! Thanks so much! #*******.

Thumbnail of user ivano80
1 review
9 helpful votes
November 22nd, 2023

So i'm doing my work i keep getting kicked off my account and guess what i assessments are locked and it takes them 7 to 8 days and i'm behind and it's thanksgiving break i would be playing my PS5 instead i have to do this fricking work and my mom doesn't even care she whooped me because of this i rate this 1 out of 5 stars.

Tip for consumers:
i hate this program don't use this

Thumbnail of user kadenb25
1 review
7 helpful votes
December 7th, 2023

Edgenuity markets its platform as an "engaging challenge for students" or something generic like that. It's not even close. The courses are all outdated, hardly updated, and incredibly boring and formulaic. It is not even close to being engaging or fun in any aspect, and the quizzes, assignments, and tests are incredibly misleading, intentionally difficult, and often ask for answers to questions that seem irrelevant. I've had more fun watching paint dry than using this platform. Parents, educators, or even school administrators, please do not use this as a way to educate. It may pass under your state for quality education, but there are far better alternatives such as iReady or IXL. Both take their time teaching in a way that makes sense.

Tip for consumers:
Too much stress overall. You're better off finding the cure for cancer than expecting this to perform good.

Products used:
The school purchased an account for me as a student

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Thumbnail of user jackr1081
1 review
17 helpful votes
March 22nd, 2023

Two words to describe this: Long and Complicating. About 15 lessons every day worth of like 10 minutes of complicated explanation each lesson. Our district assigned a diagnostic test and this platform gave us 132 questions. I heard if you're on your computer and you log out of your computer while one the test, your test gets locked. I don't know if that's true or not. Stick to Freckle, I Ready, Prodigy, or what I do: Search the answers. Any other website than this. Goodbye.

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Thumbnail of user makavinw
1 review
15 helpful votes
February 11th, 2021

For one Edgenuity is encerting old information within our head and second of all is see no use in tell us things I already know and that is what Edgenuity is doing and last but not least I do not see an useful or education purpose to this app but as i can see it is helping the teachers out a lot so that me it may put some strain on our parent and I can support that because as many children see the parent wake up and go to work and so that is why i'm rating the app 3 star cause I feel like that is a very fair overall rating. :))

Thumbnail of user kamiamwango
1 review
14 helpful votes
September 14th, 2023

While Edgenuity's middle school curriculum is accessible and aligns with educational standards, it disappoints in crucial areas. The platform lacks interactivity and adaptability, and it doesn't incorporate real-world applications to engage students. Additionally, assessments do not align with lesson content and appear to be designed without a solid understanding of outcomes-based learning. Even with external tutoring, this curriculum has resulted in family stress and student demoralization. Edgenuity needs a comprehensive reevaluation to better serve student and family needs.

Tip for consumers:
Do not use. Stay far away and save your children from this awful experience.

Products used:
Edgenuity that was included as part of school tuition and purchased (wasted) with a state scholarship.

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Thumbnail of user edgenuitys11
1 review
40 helpful votes
February 16th, 2022

I've been using edgenuity as a student for two years; it is by far the WORST learning platform I've ever encountered. The people in the videos sound like their held at gun-point and are forced to do this; nothing is interesting about the videos either, It's just a person explaining how they solve a problem. There is nothing special about the problems either, its just plain boring.

Tip for consumers:
DO NOT USE THIS SITE, IT IS THE WORST BY FAR

Products used:
Most useless app ever

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Thumbnail of user slaysap
1 review
5 helpful votes
December 26th, 2023

It is horrible,it does not let my son click the last option and he complains how boring it is do not buy

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Thumbnail of user marcuso54
1 review
12 helpful votes
March 22nd, 2023

I miss 1 question of the 5 question reveiw and they make me watch 16 parts of video based on something I'm not learning. And the stupid app doesn't even let you know or reveiw what you got wrong! I would never reccomend this to a growing child let alone another adult.

Thumbnail of user alexaa44
1 review
0 helpful votes
May 28th, 2021

The customer service reps are always helpful whenever I've had an issue with the platform...! Thank you! :)

Thumbnail of user svaikenp
1 review
26 helpful votes
July 14th, 2022

In short, this is the lowest bidder option. Edgenuity teaches nothing other than why going for the lowest bidder is not an effective or sustainable way to operate a school system. It lacks in every way, from the way it presents information, to even the way it grades work. For example, you can complete a short response question by typing the necessary number of sentences, then adding every keyword you can think of that relates to the question (see the image below). It is clear the no though or effort went into the design and programming of this program, and that the founders don't care about their users, as long as they get money from purchases. If you are an educator and use this program in any capacity, other than as an example of what not to do, shame on you.

Tip for consumers:
If at all possible in any capacity, avoid this program at all costs. Use alternatives, like Canvas LMS or Kahn Academy.

Products used:
Imagine Edgenuity

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Thumbnail of user jossi
1 review
8 helpful votes
March 22nd, 2023

Super boring and no one likes it, at least make your lessons entertaining enough for me to pay attention.
You see, I have a REALLY low attention span which means if I don't something then I can't pay attention to it. When I was in actual school, I could somewhat pay attention sometimes but now I can't even. Also, website is an eye soar, use cooler colors and don't make everything white or at least have a dark mode.

Tip for consumers:
if your school uses this app/website I feel sorry for you.

Products used:
Used for school

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Thumbnail of user chrisg1187
1 review
20 helpful votes
March 15th, 2021

Our students are using Edgenuity as an at home learning platform. I've had issues with the program and the only resolution is to bypass the assignment or instruction because I cannot get on the phone with support live while the student is working. It is near impossible to get good customer service that helps students when I'm at school, they're at home, and customer support is a 24 hour email away.

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Thumbnail of user elic213
1 review
14 helpful votes
November 19th, 2021

Upon the forcing of Edgenuity in my school, the students have overall found the site to be not only frustrating and stressful, but often glitchy and ineffective. Its "Lessons" are repetitive and highly boring, and the site provides no real advantage over other academic platforms other than being directed towards a large-scale remote situation- of which it still fails to adequately achieve and is perhaps in my opinion, worse than simply adapting a site not intended for remote learning to the situation.

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Thumbnail of user sallym849
1 review
8 helpful votes
August 30th, 2023

Complete Trash... If I could give it a 0 rating I would!... This should not be a curricula used anywhere.

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Thumbnail of user erinl215
1 review
79 helpful votes
October 24th, 2020

I am a teacher and a parent. My daughter is using this for remote learning. She had been complaining that the tests cover material not addressed in the lessons. Initially admonished her for racing through and not paying attention, until I witnessed it myself. In a social studies unit test on colonial America there were 3/15 questions that required knowledge of more recent history to be able to fully comprehend the question and answers. For example, she was asked to evaluate a political cartoon from the 1921 Emergency Quota Act for bias. She is a 7th grader learning about the events that preceded the revolution. How can she evaluate a political cartoon about an event she knows nothing about? How is that a fair assessment of her knowledge?

Thumbnail of user fancyburrito321
1 review
9 helpful votes
October 2nd, 2023

Edgenuity has some serious problems about it. First of all, it has plenty of outdated information in lessons. This makes it so that students may learn things that are long outdated and may be false today. They almost never update their courses, causing students to learn some false information. Being outdated in ancient history wouldn't be such a problem. Though with computer science and other stuff like that, is is almost always incorrect due to being 10 or so years outdated. For example, there are questions that can ask someone something like "what wired connection do most people?" and say FireWire is correct and ethernet is wrong. Also, instead of teachers grading writing assignments, they use system algorithms that look for specific keywords, causing some things that should have been correct are incorrect according to the algorithm. But it can also make students cheat by typing down something in a response to a question by cramming keywords in rather than actually putting in the correct thing. For example, if the question was "What makes plants green?", the student could just cram in something like "Chlorophyl stamen stem sun sunshine sunlight", rather than actually typing down the biological process and it would still count as correct. The only thing good about it is that it sorts lessons well, but that is not enough for me to rate it at even 2 stars. Plus, it counts a cumulative exam as the same as a summary in work, because both still count as 1 lesson. I have to rate it at 1 star.

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From the business

Edgenuity is a leading provider of K-12 online and blended learning solutions including online courses, credit recovery, intervention, test preparation, and more.

Company Representative

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Leslie S.
Typically does not respond to reviews

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1.7
380 reviews
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